ROI White Papers ( Return On Investment, ROI Calculators, Cost Calculators, IT ROI ) Software Downloads, Definition and Webcasts

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ROI Reports
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Customer Data Quality Platform: Getting to Know Your Customers Better sponsored by Pitney Bowes Group 1 Software PRODUCT LITERATURE: Effectively manage customer data quality processes, while consistently enhancing the customer experience on all fronts with a single, enterprise-wide customer data quality solution. Download now to find out how. Posted: 18 Sep 2007 \| Published: 01 Jan 2006 TOPICS: Application Integration \| Business Process Management \| Customer Data Management \| Customer Loyalty \| Data Integration \| Data Quality \| Marketing \| ROI \| TCO \| User Experience

DaimlerChrysler: A Case Study in Enterprise Data Quality sponsored by Pitney Bowes Group 1 Software CASE STUDY: Group 1 Software presents a case study in enterprise data quality success featuring the DaimlerChrysler Corporation, a leader in the automotive manufacturing industry. Posted: 18 Sep 2007 \| Published: 01 Oct 2004 TOPICS: Automotive Industry \| CRM Analytics \| Customer Data Management \| Data Integration \| Data Quality \| Marketing \| ROI \| Spend Management

Trends: Driving the Adoption Curve sponsored by Alcatel-Lucent WHITE PAPER: To implement successful competitive transformation programs, operators need to understand user trends. Read this paper to find out more about the current trends and how you can be more competitive. Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Integrated Development Environments \| ROI \| TCO \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommunications Services

Service Providers' Competitive Response: The Why and How of Network, Services and Business Transformation sponsored by Alcatel-Lucent WHITE PAPER: The telecom market will transform into an IP-based world, where the strategy for growth has to take into account media and Internet convergence. This paper presents a strategy to succeed in today's environment and anticipate tomorrow... Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Integrated Development Environments \| IP Networks \| IPTV \| Network Convergence \| ROI \| Software Development Tools \| Telecommunications Industry \| Telecommunications Service Providers

Canadian Shipping Terminal Company Deploys ACE for Training Exercises, Uncovers Boatload of Other Benefits sponsored by VMware, Inc. CASE STUDY: TSI Terminal Systems (TSI) is Canada's largest shipping terminal operator and recently needed a way to integrate a new ERP system and train 1,200 users, on a set schedule, all without expanding IT headcount. Posted: 31 Aug 2007 \| Published: 01 Aug 2007 TOPICS: Business Process Management \| ERP \| ERP Software \| Fault Management \| Help Desk Management Services \| Help Desk Software \| Network Performance \| Peripheral Hardware \| ROI \| TCO \| Transportation Industry \| VMware \| Workstations

ALM in Geographically Distributed Development Environments sponsored by SERENA Software, Inc. WHITE PAPER: A formal Application Lifecycle Management (ALM) and change management infrastructure significantly increases the chances of project success for geographically distributed software development teams. This whitepaper explains why. Posted: 16 Aug 2007 \| Published: 01 Aug 2007 TOPICS: Application Development \| Application Life-Cycle Management \| Business Process Automation \| Change Management \| Offshore Outsourcing \| Regulatory Compliance \| ROI \| Software Project Management

IBM SOA Business Value Assessment sponsored by IBM Software Group WHITE PAPER: The IBM Online SOA Business Value Analyzer will help you better understand your specific IT and business related goals, the priority of each goal, IBM entry point projects designed to reach your specific goals and the benefits of these projects. Posted: 03 Aug 2007 \| Published: 01 Aug 2007 TOPICS: Business IT Alignment \| Business Performance Management \| ROI \| SOA \| Software Implementation

Best Practices for Resolving Business-Critical Application Problems sponsored by BMC Software, Extending Value with Identify Software WHITE PAPER: This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development. Posted: 30 Jul 2007 \| Published: 12 Mar 2007 TOPICS: Application Performance Management \| Application Performance Management Software \| Best Practices \| Business IT Alignment \| Business Process Automation \| Help Desk Software \| IT Management Services \| ROI

Service Oriented Architecture: A Practical Guide to Measuring Return on Investment sponsored by IBM Software Group WHITE PAPER: This investment analysis helps establish a benefits framework specific to SOA that focuses on limited choices and ways to depict the costs incurred. Posted: 20 Jun 2007 \| Published: 01 Oct 2006 TOPICS: Business Process Management \| ROI \| SOA \| Web Development \| Web Development Tools \| Web Services \| Web Services Management

The SOA Competitive Landscape Redefined: A Manager's Guide to SOA Platforms sponsored by Fiorano Software, Inc. WHITE PAPER: This white paper describes an approach to evaluating an SOA platform, that is aimed at creating a system based upon a service-oriented application composition and a peer-to-peer distributed infrastructure architecture. Posted: 13 Jun 2007 \| Published: 01 Jun 2007 TOPICS: Application Integration \| Application Performance Management \| Business IT Alignment \| CIOs \| Distributed Computing \| ROI \| SOA \| Strategic Planning

Service Virtualization and Composite Applications: Driving Reusability and ROI in SOA Deployments sponsored by Fiorano Software, Inc. PRODUCT LITERATURE: This paper explains a solution that changes the dynamics of integration, BPM and SOA by enabling the rapid assembly of business solutions from existing I/T assets, in near real-time, with little or no programming. Posted: 13 Jun 2007 \| Published: 01 Jun 2007 TOPICS: Application Deployment \| Business Process Management \| Composite Applications Software \| ESB \| Interoperability \| ROI \| SOA

Integrating Mobile Access into Your VPN Environment sponsored by AT&T Corp WHITE PAPER: Enterprises are increasingly facing the task of integrating a variety of access services and devices onto their Virtual Private Networks (VPN). This white paper takes a closer look at some key issues that arise when bringing access methods into your VPN. Posted: 31 May 2007 \| Published: 07 Jun 2006 TOPICS: Ethernet Protocols \| Intrusion Detection Systems \| Intrusion Prevention Systems \| Mobile Security \| Mobile Workers \| Network Security \| Remote Office Connectivity \| ROI \| TCO \| VLAN \| VPN \| Wi-Fi \| Wireless Computing \| Wireless Development Tools \| Wireless Networks \| WLAN

B2B Collaboration: How On-Demand Platforms Accelerate Value and Impact TCO sponsored by E2open PRODUCT LITERATURE: This report provides a value framework that can help companies validate if on-demand solutions are right for their B2B collaboration needs. Posted: 15 May 2007 \| Published: 01 Feb 2007 TOPICS: Application Deployment \| B2B Integration \| Data Synchronization \| Risk Management \| ROI \| Software as a Service \| Supply Chain Management \| TCO

Maximizing Value from SAP with Supply Chain Collaboration in Software as a Service Model sponsored by E2open WHITE PAPER: This white paper highlights some of the risks and challenges associated with establishing collaborative, shared supply chain processes across all trading partners. Posted: 15 May 2007 \| Published: 01 May 2007 TOPICS: Application Deployment \| Business Process Management \| Collaboration \| Oracle (Product) \| PRM \| ROI \| SAP (Product) \| Software as a Service \| Supply Chain Management \| TCO

Convergence Takes Hold in the Enterprise sponsored by AT&T Corp WHITE PAPER: Many enterprises are finally realizing the business benefits to shirting to a converged infrastructure. Read this white paper for an in depth look at how executives are taking advantage of IP networks within their enterprise. Posted: 05 Apr 2007 \| Published: 13 Feb 2007 TOPICS: Application Integration \| Converged Networks \| IP Networks \| Network Convergence \| Network Security \| ROI \| VoIP

Unified Communications Application: Uses and Benefits sponsored by Cisco Systems, Inc. PRODUCT LITERATURE: Productivity gains and cost savings from unified communication applications can be challenging for organizations considering the required investment. Based on a survey of 200 organizations using these applications, this paper outlines their challenges. Posted: 27 Mar 2007 \| Published: 01 Jan 2006 TOPICS: Converged Networks \| IP Networks \| IP Telephony \| Mobile Workers \| Network Convergence \| Productivity \| Remote Computing \| ROI \| TCO \| Unified Messaging \| Unified Messaging Systems \| Wireless Computing

The Anatomy of an Archiving Project sponsored by Princeton Softech WEBCAST: Corporations worldwide rely on archiving as a best practice to control costs, improve service levels and automate data retention across multiple business areas. Posted: 05 Feb 2007 \| Premiered: Feb 15, 2007, 14:00 EST (19:00 GMT) TOPICS: Content Archiving \| Content Archiving Software \| Database Management \| Database Performance Management \| Records Retention \| Risk Management \| ROI

Realizing the True Value of Online Self-Service and E-Billing sponsored by Oracle Corporation PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di... Posted: 16 Jan 2007 \| Published: 01 Aug 2005 TOPICS: Customer Self-Service \| EBPP \| Online Bill Paying Services \| Online Payments \| Payment Processing \| ROI \| Self-Service Applications Software

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations sponsored by Oracle Corporation WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system. Posted: 16 Jan 2007 \| Published: 01 Aug 2006 TOPICS: Business IT Alignment \| CRM \| CRM Best Practices \| Information Technology End Users \| ROI \| Systems Design and Development \| Vendor Selection

CSO Insights Summary Report: The Impact of Sales Process and CRM on Optimizing Sales Effectiveness sponsored by FrontRange Solutions Inc. WHITE PAPER: Compare the performance differences between firms with well a defined and CRM supported sales process verses those without optimized sales strategies. Discover the most dramatic areas of performance gain and the impact on sales effectiveness. Posted: 22 Nov 2006 \| Published: 26 Dec 2005 TOPICS: Business Performance Management \| CRM \| CRM Best Practices \| CRM Hosting \| Lead Generation \| ROI \| Sales Force Automation \| Sales Information Systems

Service-oriented Architecture: A Practical Guide to Measuring Return on That Investment sponsored by IBM Global Services WHITE PAPER: Service-Oriented Architecture allows organizations to commission new products and services, at lower cost and with less labor, often with existing technology assets. Learn how to measure and create the most business value of an SOA. Posted: 15 Nov 2006 \| Published: 01 Nov 2006 TOPICS: Business IT Alignment \| Business Process Management \| ROI \| SOA \| SOA Governance \| Web Development \| Web Services

Enterprise-Grade Wireless LAN Security sponsored by Siemens WHITE PAPER: This white paper outlines the considerations that should be taken into account to ensure a successful enterprise-wide deployment of a secure wireless network. Posted: 14 Nov 2006 \| Published: 01 Sep 2005 TOPICS: Authentication \| Data Security \| Intrusion Detection \| ROI \| Security Standards \| Security Threats \| TCO \| Wireless Networks \| Wireless Security \| WLAN \| WLAN Management

Category 7 / Class F Network Cabling: Advancing Speeds and Convergence sponsored by Siemon Company WHITE PAPER: Read this e-book to learn why 50% of surveyed data center execs prefer Category 7/Class F network cabling. See for yourself how this advancement in network cabling can support speeds beyond 10 Gb/s. Posted: 11 Oct 2006 \| Published: 01 Oct 2006 TOPICS: Applications Management \| Broadband Cable \| Call Centers \| Category 4 Cable \| Category 6 Cable \| Data Center Management \| Data Centers \| Healthcare Industry \| ROI \| TCO

10 Myths of Enterprise VoIP Migration sponsored by Citel WHITE PAPER: Based on real world deployments, this white paper offers practical advice in building the business case for a VoIP migration. Posted: 28 Jul 2006 \| Published: 28 Jul 2006 TOPICS: Application Development and Integration Services \| IP PBX \| LAN \| Network Management \| ROI \| TCO \| VoIP

Justification and ROI for Automated Penetration Testing sponsored by Core Security Technologies WHITE PAPER: This paper will help you justify the need for an automated penetration testing product and demonstrate the positive Return on Investment (ROI) that can be achieved. Posted: 19 Sep 2005 \| Published: 01 Sep 2005 TOPICS: Cybersecurity \| Healthcare Industry \| Mortgage Industry \| Penetration Testing \| ROI \| Vulnerability Assessments

ROI Reports