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Unified Messaging Systems Reports
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Delivery a Premium User Experience with Quality of Service (QoS)
sponsored by LiveAction
RESOURCE: Companies rely on unified communications (UC) to connect remote workers and offices and to help teams work together around the world. Access this resource to learn about LiveAction's LineNX to help deliver a successful user experience.
Posted: 24 May 2018 | Published: 24 May 2018

LiveAction

2018 Expert Guide to Communications and Collaboration
sponsored by QSO Surveys APAC
RESOURCE: Business communications are getting more contextual and intelligent, thanks to emerging technologies such as AI and APIs. In this expert e-guide, find out how you can build a successful future-proof unified communications and collaboration strategy.
Posted: 14 May 2018 | Published: 10 May 2018


The Field Guide to Recordkeeping Worst Practices
sponsored by Smarsh
WHITE PAPER: In this white paper, you'll learn how to avoid 3 recordkeeping worst practices by using an active archiving platform that can help you avoid these missteps by giving you immutable records of all your electronic communications. Download your copy here.
Posted: 08 May 2018 | Published: 08 May 2018

Smarsh

Masergy Cloud Communications
sponsored by MASERGY
RESOURCE: This resource highlights Masergy's cloud communications offerings that are designed to help improve employee productivity by streamlining unified communications across multiple devices.
Posted: 08 May 2018 | Published: 08 May 2018

MASERGY

The Ultimate Guide to Keeping Communication Up Despite Severe Weather
sponsored by OnSolve
RESOURCE: What will you do if a weather emergency disables your business? Use this resource for 6 tips to keep collaboration and communication up in case of weather emergencies.
Posted: 04 May 2018 | Published: 04 May 2018


How AI Could Improve Collaboration Processes
sponsored by TATA Communications
EGUIDE: In this e-guide, uncover the benefits of a centralized collaboration platform to help you move forward with your UCC initiatives. Then, learn from Irwin Lazar, VP and Service Director at Nemertes Research on how AI services are converging with UCC to improve the ability of employees to manage and share information.
Posted: 23 Apr 2018 | Published: 23 Apr 2018

TATA Communications

The Evolution of Unified Communications and Collaboration
sponsored by Verizon
EGUIDE: Learn from Jon Arnold, Principal of J Arnold & Associates, on how unified communications and collaboration (UCC) tools have evolved to incorporate different modes of collaboration as a response to changing business needs.
Posted: 18 Apr 2018 | Published: 18 Apr 2018

Verizon

Stop the Insanity: From App Overload to Workplace Zen
sponsored by RingCentral
RESOURCE: Find out how moving towards a single communications platform can promote workplace zen and increase productivity.
Posted: 16 Apr 2018 | Published: 16 Apr 2018

RingCentral

Why your Business Still Needs a Unified Communications and Collaboration Adoption Strategy
sponsored by TATA Communications
RESEARCH CONTENT: Find out how to drive a successful unified communications and collaboration (UCC) deployment strategy that focuses on the future without complicating your current network infrastructure.
Posted: 06 Apr 2018 | Published: 28 Feb 2018

TATA Communications

Workplace Strategies to Reduce Costs and Build Value
sponsored by AVI-SPL
WHITE PAPER: Collaboration tools and technology in your workplaces can be complex and costly. In this white paper, find out how to build a collaborative environment to help increase employee productivity without breaking the bank.
Posted: 05 Apr 2018 | Published: 05 Apr 2018

AVI-SPL

Unified Communications and Collaboration: Measuring Business Needs and ROI
sponsored by Verizon
EGUIDE: In this e-guide, learn how to measure collaboration ROI and discover what enterprises really want from UCC vendors as they adopt more unified communications and collaboration (UCC) tools.
Posted: 30 Mar 2018 | Published: 30 Mar 2018

Verizon

Voice Cloud Reliability
sponsored by Intermedia Net
WHITE PAPER: Are you considering moving your business communications to the cloud, or upgrading your current VoIP service, but worried about how reliable the service will be? Read this excerpt from Intermedia's technical white paper "Not All Voice Clouds Are Created Equal" about what sets Intermedia voice cloud apart from the competition.
Posted: 29 Mar 2018 | Published: 29 Mar 2018

Intermedia Net

Rethinking Retail: Pulling the Plug on Disconnected Communications
sponsored by 8x8, Inc.
WEBCAST: In this webcast, learn how building a customer-centric communications strategy can lead to an improved customer experience and provide benefits across your entire retail organization.
Posted: 29 Mar 2018 | Premiered: Mar 26, 2018

8x8, Inc.

Enterprise Engagement Magement Platform - Moving towards an Integrated Approach
sponsored by 8x8, Inc.
RESEARCH CONTENT: This IDC white paper explores how UCC tools can support customer experience initiatives and increase satisfaction. Plus, learn about 8x8's Enterprise Engagement Management platform, a fully integrated cloud communications and cloud contact center tool.
Posted: 28 Mar 2018 | Published: 31 Mar 2018

8x8, Inc.

How Cisco Spark Platform Powers a Smart Collaboration Strategy
sponsored by TATA Communications
CASE STUDY: This case study explores how one company built a successful collaboration strategy with a single provider that improved communication and teamwork across the globe.
Posted: 21 Mar 2018 | Published: 21 Mar 2018

TATA Communications

How to Empower your Employees for Greater Productivity and Job Satisfaction
sponsored by Verizon
RESOURCE: Is your current communications infrastructure built for the growing number of mobile workers? Access this infographic to find out how to empower your employees for greater productivity and job satisfaction through an agile, software-defined network and advanced collaboration tools.
Posted: 21 Mar 2018 | Published: 21 Mar 2018

Verizon

The CIO's Playbook: Making Communications and Collaboration Seamless
sponsored by Mitel
WHITE PAPER: This 12-page mobility guide explores how you can enhance your team collaboration strategy to keep mobile employees connected across disparate locations.
Posted: 21 Mar 2018 | Published: 21 Mar 2018


How to Take Your Contact Center Strategy to the Next Level
sponsored by ShoreGroup
RESOURCE: Access this resource to learn 5 techniques to help build a successful contact center strategy.
Posted: 20 Mar 2018 | Published: 05 Jan 2018

ShoreGroup

UCaaS Services: Hosted Skype for Business
sponsored by TATA Communications
RESOURCE: In this resource, learn about TATA Communications' Hosted Skype for Business, an end-to-end service to help manage global real-time collaboration.
Posted: 20 Mar 2018 | Published: 20 Mar 2018

TATA Communications

Unified Communications and Team Collaboration: The Enlighten Response to Shadow IT
sponsored by Mitel
WHITE PAPER: Learn how to build a better unified communications and team collaboration (UCC) experience to overcome shadow IT.
Posted: 20 Mar 2018 | Published: 20 Mar 2018


Analysis of Cloud Communications VoIP Quality Under Normal Adverse Network Conditions
sponsored by 8x8, Inc.
WHITE PAPER: This 27-page white paper compares the voice quality while being deployed in the cloud (cloud-based VoIP) of 8x8 Google Voice/Hangouts, RingCentral Office and Microsoft Skype for Business Online while running on 4 different client OS pairs Apple iOS, Google Android, Apple Mac OS X and Microsoft Windows.
Posted: 20 Mar 2018 | Published: 31 May 2017

8x8, Inc.

Contact Center Trends to Watch
sponsored by ShoreGroup
WHITE PAPER: This white paper identifies 5 emerging contact center trends that will have a real impact on what's considered standard in the coming years. By considering these trends, you can see how your organization measures up and develop the strategies needed to guide future contact center development.
Posted: 19 Mar 2018 | Published: 19 Mar 2018

ShoreGroup

IT Management Study: What You Don't Know Could Hurt You
sponsored by ShoreGroup
RESEARCH CONTENT: This resource highlights key findings from a Forrest Research survey on how IT and communication infrastructure support professionals are coping with outages.
Posted: 19 Mar 2018 | Published: 13 Mar 2018

ShoreGroup

Firefighter Or Strategic Manager: What IT Role Do You Fulfill?
sponsored by ShoreGroup
RESEARCH CONTENT: In this Forrester Consulting Research report, discover how reactive or proactive 252 IT and communication infrastructure support pros are at managing outages, and using monitoring, analytics and other techniques to increase productivity and meet customer demands.
Posted: 19 Mar 2018 | Published: 31 Jan 2018

ShoreGroup

Why Businesses are Turning to Technology
sponsored by Verizon
WHITE PAPER: This resource details how to real-world companies are turning to IP communications to increase bandwidth, consolidate and upgrade systems, and improve service quality. Inside, uncover 7 use cases for Verizon IP Communications services.
Posted: 22 Mar 2018 | Published: 22 Mar 2018

Verizon
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