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Unified Messaging Systems Reports
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Vendor Comparison: 11 AI-Fueled Speech Analytics Solutions
sponsored by NICE Systems, Inc
RESEARCH CONTENT: As AI becomes more popular, vendors are struggling to figure out how to best leverage the new tech beyond transcription, and the degree to which vendors integrate AI varies dramatically. Download this comparison of 11 AI-fueled speech analytics platforms to find out which product can best fit your business's needs.
Posted: 17 Aug 2018 | Published: 22 Jun 2018

NICE Systems, Inc

Momentum Grid for Video Conferencing
sponsored by Zoom Video Communications
WHITE PAPER: Download this report to explore the G2 Crowd Momentum Grid for video conferencing, and find out which solution is the best for you. Compare the G2 Crowd "Momentum Score" for Skype, Zoom, HipChat, TeamViewer, Uber Conference, and 35 other products.
Posted: 01 Aug 2018 | Published: 01 Aug 2018

Zoom Video Communications

Socializing a Culture of Personal Accountability
sponsored by Workplace by Facebook
CASE STUDY: Hootsuite, a social media management platform, needed a better way to communicate with their 1,000 employees across 11 countries and 15 offices. The mid-size company installed Workplace by Facebook to improve collaboration and promote transparency. Download this PDF to find out why 96% of Hootsuite employees now actively use the collaboration tool.
Posted: 24 Jul 2018 | Published: 24 Jul 2018

Workplace by Facebook

Comparing UCC Offerings
sponsored by Mitel Networks Limited
RESOURCE: There are droves of key differences between unified communications and collaboration (UCC) offerings, and you need to know which features are more important to your unique business. Download this resource for a comparison of UC and collaboration offerings for SMBs.
Posted: 11 Jun 2018 | Published: 11 Jun 2018

Mitel Networks Limited

From Insufferable to Insightful: Translating Big Telco Back Into English
sponsored by GTT
WHITE PAPER: Open this white paper to reveal the translations of 5 big telco quotes you may hear often, so you can make the right business decisions.
Posted: 01 Jun 2018 | Published: 01 Jun 2018

GTT

Delivery a Premium User Experience with Quality of Service (QoS)
sponsored by LiveAction
RESOURCE: Companies rely on unified communications (UC) to connect remote workers and offices and to help teams work together around the world. Access this resource to learn about LiveAction's LineNX to help deliver a successful user experience.
Posted: 24 May 2018 | Published: 24 May 2018

LiveAction

2018 Expert Guide to Communications and Collaboration
sponsored by QSO Surveys APAC
RESOURCE: Business communications are getting more contextual and intelligent, thanks to emerging technologies such as AI and APIs. In this expert e-guide, find out how you can build a successful future-proof unified communications and collaboration strategy.
Posted: 14 May 2018 | Published: 10 May 2018


The Field Guide to Recordkeeping Worst Practices
sponsored by Smarsh
WHITE PAPER: In this white paper, you'll learn how to avoid 3 recordkeeping worst practices by using an active archiving platform that can help you avoid these missteps by giving you immutable records of all your electronic communications. Download your copy here.
Posted: 08 May 2018 | Published: 08 May 2018

Smarsh

Masergy Cloud Communications
sponsored by MASERGY
RESOURCE: This resource highlights Masergy's cloud communications offerings that are designed to help improve employee productivity by streamlining unified communications across multiple devices.
Posted: 08 May 2018 | Published: 08 May 2018

MASERGY

Stop the Insanity: From App Overload to Workplace Zen
sponsored by RingCentral
RESOURCE: Find out how moving towards a single communications platform can promote workplace zen and increase productivity.
Posted: 16 Apr 2018 | Published: 16 Apr 2018

RingCentral

Workplace Strategies to Reduce Costs and Build Value
sponsored by AVI-SPL
WHITE PAPER: Collaboration tools and technology in your workplaces can be complex and costly. In this white paper, find out how to build a collaborative environment to help increase employee productivity without breaking the bank.
Posted: 05 Apr 2018 | Published: 05 Apr 2018

AVI-SPL

Voice Cloud Reliability
sponsored by Intermedia Net
WHITE PAPER: Are you considering moving your business communications to the cloud, or upgrading your current VoIP service, but worried about how reliable the service will be? Read this excerpt from Intermedia's technical white paper "Not All Voice Clouds Are Created Equal" about what sets Intermedia voice cloud apart from the competition.
Posted: 29 Mar 2018 | Published: 29 Mar 2018

Intermedia Net

Vendor Comparison Report: Unified Communications as a Service
sponsored by 8x8, Inc.
RESEARCH CONTENT: This Gartner Magic Quadrant Report for Unified Communications as a Service evaluates leading vendors like 8x8, Google, Microsoft, Masergy and more to help you choose the best vendor based on their ability to meet end-user requirements and their deployment options.
Posted: 21 Mar 2018 | Published: 06 Sep 2017

8x8, Inc.

How to Empower your Employees for Greater Productivity and Job Satisfaction
sponsored by Verizon
RESOURCE: Is your current communications infrastructure built for the growing number of mobile workers? Access this infographic to find out how to empower your employees for greater productivity and job satisfaction through an agile, software-defined network and advanced collaboration tools.
Posted: 21 Mar 2018 | Published: 21 Mar 2018

Verizon

The CIO's Playbook: Making Communications and Collaboration Seamless
sponsored by Mitel
WHITE PAPER: This 12-page mobility guide explores how you can enhance your team collaboration strategy to keep mobile employees connected across disparate locations.
Posted: 21 Mar 2018 | Published: 21 Mar 2018


How to Take Your Contact Center Strategy to the Next Level
sponsored by ShoreGroup
RESOURCE: Access this resource to learn 5 techniques to help build a successful contact center strategy.
Posted: 20 Mar 2018 | Published: 05 Jan 2018

ShoreGroup

Unified Communications and Team Collaboration: The Enlighten Response to Shadow IT
sponsored by Mitel
WHITE PAPER: Learn how to build a better unified communications and team collaboration (UCC) experience to overcome shadow IT.
Posted: 20 Mar 2018 | Published: 20 Mar 2018


Analysis of Cloud Communications VoIP Quality Under Normal Adverse Network Conditions
sponsored by 8x8, Inc.
WHITE PAPER: This 27-page white paper compares the voice quality while being deployed in the cloud (cloud-based VoIP) of 8x8 Google Voice/Hangouts, RingCentral Office and Microsoft Skype for Business Online while running on 4 different client OS pairs Apple iOS, Google Android, Apple Mac OS X and Microsoft Windows.
Posted: 20 Mar 2018 | Published: 31 May 2017

8x8, Inc.

Contact Center Trends to Watch
sponsored by ShoreGroup
WHITE PAPER: This white paper identifies 5 emerging contact center trends that will have a real impact on what's considered standard in the coming years. By considering these trends, you can see how your organization measures up and develop the strategies needed to guide future contact center development.
Posted: 19 Mar 2018 | Published: 19 Mar 2018

ShoreGroup

How AI Could Improve Collaboration Processes
sponsored by TATA Communications
EGUIDE: In this e-guide, uncover the benefits of a centralized collaboration platform to help you move forward with your UCC initiatives. Then, learn from Irwin Lazar, VP and Service Director at Nemertes Research on how AI services are converging with UCC to improve the ability of employees to manage and share information.
Posted: 23 Apr 2018 | Published: 23 Apr 2018

TATA Communications

The Evolution of Unified Communications and Collaboration
sponsored by Verizon
EGUIDE: Learn from Jon Arnold, Principal of J Arnold & Associates, on how unified communications and collaboration (UCC) tools have evolved to incorporate different modes of collaboration as a response to changing business needs.
Posted: 18 Apr 2018 | Published: 18 Apr 2018

Verizon

Unified Communications and Collaboration: Measuring Business Needs and ROI
sponsored by Verizon
EGUIDE: In this e-guide, learn how to measure collaboration ROI and discover what enterprises really want from UCC vendors as they adopt more unified communications and collaboration (UCC) tools.
Posted: 30 Mar 2018 | Published: 30 Mar 2018

Verizon

Why Businesses are Turning to Technology
sponsored by Verizon
WHITE PAPER: This resource details how to real-world companies are turning to IP communications to increase bandwidth, consolidate and upgrade systems, and improve service quality. Inside, uncover 7 use cases for Verizon IP Communications services.
Posted: 22 Mar 2018 | Published: 22 Mar 2018

Verizon

IT Management Study: What You Don't Know Could Hurt You
sponsored by ShoreGroup
RESEARCH CONTENT: This resource highlights key findings from a Forrest Research survey on how IT and communication infrastructure support professionals are coping with outages.
Posted: 19 Mar 2018 | Published: 13 Mar 2018

ShoreGroup

Firefighter Or Strategic Manager: What IT Role Do You Fulfill?
sponsored by ShoreGroup
RESEARCH CONTENT: In this Forrester Consulting Research report, discover how reactive or proactive 252 IT and communication infrastructure support pros are at managing outages, and using monitoring, analytics and other techniques to increase productivity and meet customer demands.
Posted: 19 Mar 2018 | Published: 31 Jan 2018

ShoreGroup
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