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ALSO CALLED: Internet Telephony, IP Telephony Services, Web Telephony, WWW Telephony, IP LAN Telephony, Telephony, Internet Protocol Telephony
DEFINITION: Telephony is the technology associated with the electronic transmission of voice, fax, or other information between distant parties using systems historically associated with the telephone, a handheld device containing both a speaker or transmitter and a receiver. With the arrival of computers and the transmittal of digital information over telephone systems and the use of radio to transmit telephone  … 

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IP Telephony Reports
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SAS International
sponsored by Fuze
WHITE PAPER: SAS International, a bespoke metal manufacturer was facing some serious issues with their legacy PBX system. They needed a product that they could deploy quickly to solve these issues. In this short video, see how SAS International used Fuze to replace their legacy PBX systems and modernize their workforce communications.
Posted: 08 Apr 2021 | Published: 08 Apr 2021

TOPICS:  IP Telephony
Fuze

Voice-Enabled Microsoft Teams On The Momentum Network
sponsored by Momentum Systems
DATA SHEET: Today, having the tools you need to work collaboratively, no matter where you are, has never been more important. In this brief, learn how voice-enabled Microsoft Teams on the Momentum Network can help keep your employees connected.
Posted: 07 Apr 2021 | Published: 07 Apr 2021

TOPICS:  IP Telephony
Momentum Systems

TechTarget - Why People Choose Zoom Phone Over Other Phone Systems
sponsored by Zoom Video Communications
EBOOK: Many organizations have turned to Zoom Phone to help support their remote workforce and keep employees productive and connected. In this e-book, learn several key reasons people choose Zoom Phone over other phone systems, including ease of use, affordability, global coverage and more.
Posted: 29 Mar 2021 | Published: 29 Mar 2021

TOPICS:  IP Telephony
Zoom Video Communications

TechTarget - A Million Reasons To Celebrate Zoom Phone
sponsored by Zoom Video Communications
RESOURCE: In January 2019, Zoom launched the Zoom Phone to help provide a business phone solution that was simple, reliable and easy to use. They have since sold more than 1 million Zoom Phone seats around the world. In this blog post, learn more about the value of Zoom Phone.
Posted: 24 Mar 2021 | Published: 12 Jan 2021

TOPICS:  IP Telephony
Zoom Video Communications

Microsoft Teams Phone System Direct Routing Planning Guide
sponsored by AltiGen Communications, Inc.
WHITE PAPER: Microsoft enables 3rd party telecom service providers to deliver SIP trunk services for Teams Phone System. This approach enables the delivery of lower cost SIP trunk service and results in a standardized, supportable environment. In this guide, browse an overview of issues organizations must consider when planning for deployment.
Posted: 23 Mar 2021 | Published: 23 Mar 2021

TOPICS:  IP Telephony
AltiGen Communications, Inc.

CallTower delivers an integrated Office 365 Microsoft Teams experience
sponsored by CallTower, Inc.
DATA SHEET: Bring your current voice services into the Microsoft Cloud through Direct Routing. By leveraging CallTower’s integrations, you’re able to unlock the full potential of your phone system. If you’re using Microsoft Teams, read this solution brief to explore features of this integration and browse hardware options.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

CallTower, Inc.

Calltower’S Native Teams Direct Routing With Contact Center Delivers A Full Turnkey Solution
sponsored by CallTower, Inc.
DATA SHEET: When it comes to unified communications, supported UCaaS, CCaaS (Contact-Center-as-a-Service) and collaboration for full communication enablement can all add up to critical success. Now, companies using Microsoft Teams can experience the full power of these services. Scan this data sheet for full details.
Posted: 14 Jan 2021 | Published: 14 Jan 2021

CallTower, Inc.

UC Consulting and Implementation are Heating Up
sponsored by NWN Corporation
EGUIDE: The shift to remote work has left a lot of companies in a bind when it comes to unified communications. But in the same vein, it’s also opened up a lot of doors to advance UC strategies into the cloud. This, however, requires outside help. Jump into this expert guide to more on why UC consulting & implementation are heating up.
Posted: 04 Jan 2021 | Published: 31 Dec 2020

NWN Corporation

UC: 6 Benefits for Business Productivity
sponsored by NWN Corporation
EGUIDE: In today’s unpredictable world, businesses must be ready to respond to challenges with confidence, and unified communications is the foundation of this response. By reading this expert guide, you can explore 6 tangible benefits of unifying your communications strategy to keep your business productive, agile and cost-effective.
Posted: 04 Jan 2021 | Published: 29 Dec 2020

NWN Corporation

RINGCENTRAL AIMBAN
sponsored by RingCentral
CASE STUDY: A Texan bank with 27 locations wanted to offer a wider communication window to reach customers, improve satisfaction, save user time, increase productivity and retire legacy PBX hardware & supporting infrastructure while gaining team messaging & video conferencing. In this case study, discover how RingCentral was able to assist.
Posted: 22 Dec 2020 | Published: 31 Jul 2020

RingCentral

THE WORKING FROM HOME TOOLKIT
sponsored by RingCentral
WHITE PAPER: Remote work is not going anywhere, and organizations are preparing for what looks to be the future of work. This means gathering tools such as admin control, call recording and forwarding, team collaboration and more to deliver the best chance for business to boom, even from home. Download The Working From Home Toolkit to learn more.
Posted: 21 Dec 2020 | Published: 30 Apr 2020

RingCentral

EVALUATING ENTERPRISE TELEPHONY FOR MICROSOFT TEAMS
sponsored by RingCentral
WHITE PAPER: Microsoft Teams has served hundreds of millions of customers for the past 9 months, but one feature that is not immediately included in Teams is telephony. There are, however, two options for adding telephony to teams – Microsoft calling plans and direct routing. In this white paper, take a comprehensive look at both.
Posted: 21 Dec 2020 | Published: 21 Dec 2020

RingCentral

How the combination of message, video, and phone will reshape the future of work
sponsored by RingCentral
EBOOK: In the era of remote work, organizations who communicate well will come out on top. The importance of messaging, video and phone is higher than ever, as these are effectively the only ways to reach other employees. In this e-book, learn important statistics from the remote shift as well as why now is the time to unify communications.
Posted: 18 Dec 2020 | Published: 30 Sep 2020

RingCentral

RINGCENTRAL JOHN VARVATOS ENTERPRISES
sponsored by RingCentral
CASE STUDY: Many businesses are still trying to wade through the mud with their disparate legacy phone systems – John Varvatos Enterprises, a premier luxury fashion brand, was no exception. In this comprehensive case study, learn how John Varvatos was able to realize both monetary and time savings across all departments with VoIP.
Posted: 17 Dec 2020 | Published: 28 Feb 2020

RingCentral

RingCentral Cloud PBX for Microsoft Teams
sponsored by RingCentral
DATA SHEET: If you want enterprise-grade PBX, but are still looking to keep Microsoft Teams at the center of your collaboration experience, read this data sheet detailing the features and capabilities of RingCentral’s Cloud PBX for Teams.
Posted: 16 Dec 2020 | Published: 16 Dec 2020

RingCentral

Integrated cloud phone and contact centre: the smart option
sponsored by RingCentral
WHITE PAPER: In this white paper, learn why organizations and moving their phone systems to the cloud and uncover the benefits of combining cloud phones and contact centers.
Posted: 16 Dec 2020 | Published: 16 Dec 2020

RingCentral

A voice for Teams
sponsored by RingCentral
WHITE PAPER: With the use of Microsoft Teams having boomed in the past year, UK public services organizations are searching for enterprise-grade telephony to go alongside Teams. As it stands, 85% of Teams Voice users go with direct routing. Considering this for your business? Dive into this white paper to learn 8 considerations for Teams direct routing.
Posted: 14 Dec 2020 | Published: 30 Oct 2020

RingCentral

THE NEW SHAPE OF OFFICE COLLABORATION
sponsored by Shure Inc
RESOURCE: Right now, everyone is wondering what offices will look like when we return to them. We know they’ll be different, but what are some specific trends that are gaining ground? For example, how will meeting rooms change to enable social distancing? And what does this mean for conference room audio? Glance at this article to find out.
Posted: 11 Dec 2020 | Published: 07 Nov 2020

Shure Inc

Audio Basics- ROOM TYPES AND MIKING ROOMS
sponsored by Shure Inc
WHITE PAPER: The optimal audio solution for any given meeting space depends on a wide range of factors, including the size of the room, the number of people involved, the number of presenters and the style of presentation. In this Shure white paper, get a sense of which microphones work best in different types of business rooms.
Posted: 11 Dec 2020 | Published: 11 Dec 2020

Shure Inc

From PBX to Cloud – How CIOs Take Their Workplace Communications to the Next Level
sponsored by Fuze
WEBCAST: The global pandemic has suddenly changed economies, business models, and millions of jobs, and is pushing people to work exclusively from home. And for the CIO, this has highlighted that their existing, on-premises PBX telephony systems may no longer be fit for that purpose. Watch this webcast to learn more.
Posted: 23 Nov 2020 | Premiered: Nov 23, 2020

Fuze

Cloud Shift. It's time to shift your legacy PBX to the cloud.
sponsored by Fuze
WHITE PAPER: The use case for communications is universal. Every business must be able to communicate internally among its workers, along its value chain, with its customers, and beyond. The question is: are you doing it well enough? In this white paper, explore how you could be doing communications better – and just how much there is to gain if you do.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

Fuze

3 Benefits of Unified Communications for Small Business
sponsored by CloudCall Ltd
EGUIDE: Small-to-medium businesses (SMBs) are the fabric of society. They create opportunities for others as well as quality products for their communities. Unifying communications could provide great benefits for SMBs, and by reading this expert guide, you can learn 3 tangible, specific advantages. Get started now.
Posted: 18 Nov 2020 | Published: 18 Nov 2020

CloudCall Ltd

NWN_FDU
sponsored by NWN Corporation
VIDEO: Fairleigh Dickinson University has 96 buildings across 2 campuses which are 40 miles apart. They needed an enhanced 911 system that would give them the right level of granularity. In this short video, learn how Fairleigh Dickinson University was able to accomplish this with the help of NWN.
Posted: 16 Nov 2020 | Premiered: 16 Nov 2020

NWN Corporation

NWN Unified Communications
sponsored by NWN Corporation
VIDEO: Today’s workplace requires collaboration and involves teams all over the world. Organizations everywhere are seeking stronger employee engagement and better customer experiences to increase productivity and agility. Watch this short video to discover an integrated, secure unified communications and next-gen collaboration offering.
Posted: 13 Nov 2020 | Premiered: 13 Nov 2020

NWN Corporation

Microsoft Teams Direct Routing from FourNet
sponsored by FourNet
WHITE PAPER: The simplicity and ease of use of Microsoft Teams have caused businesses to move away from PBX, but this causes a disconnect between contacting those inside your organization and those outside of it. If you’re looking to integrate your business phone and Teams, read this brochure to learn about Microsoft Teams Direct Routing from FourNet.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

FourNet
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