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ALSO CALLED: Internet Telephony, IP Telephony Services, Web Telephony, WWW Telephony, IP LAN Telephony, Telephony, Internet Protocol Telephony
DEFINITION: Telephony is the technology associated with the electronic transmission of voice, fax, or other information between distant parties using systems historically associated with the telephone, a handheld device containing both a speaker or transmitter and a receiver. With the arrival of computers and the transmittal of digital information over telephone systems and the use of radio to transmit telephone  … 

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IP Telephony Reports
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From PBX to Cloud – How CIOs Take Their Workplace Communications to the Next Level
sponsored by Fuze
WEBCAST: The global pandemic has suddenly changed economies, business models, and millions of jobs, and is pushing people to work exclusively from home. And for the CIO, this has highlighted that their existing, on-premises PBX telephony systems may no longer be fit for that purpose. Watch this webcast to learn more.
Posted: 23 Nov 2020 | Premiered: Nov 23, 2020

Fuze

Cloud Shift: It's Time to Shift your Legacy PBX to the Cloud
sponsored by Fuze
WHITE PAPER: The use case for communications is universal. Every business must be able to communicate internally among its workers, along its value chain, with its customers, and beyond. The question is: are you doing it well enough? In this white paper, explore how you could be doing communications better – and just how much there is to gain if you do.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

Fuze

3 Benefits of Unified Communications for Small Business
sponsored by CloudCall Ltd
EGUIDE: Small-to-medium businesses (SMBs) are the fabric of society. They create opportunities for others as well as quality products for their communities. Unifying communications could provide great benefits for SMBs, and by reading this expert guide, you can learn 3 tangible, specific advantages. Get started now.
Posted: 18 Nov 2020 | Published: 18 Nov 2020

CloudCall Ltd

Building your digital experience with Communications-Platform-as-a-Service (CPaaS)
sponsored by 8x8, Inc.
WHITE PAPER: Today’s customers expect immediate access to information, convenience and efficiency. To meet these rising expectations and deliver a differentiated experience, companies are using Communications-Platform-as-a-Service (CPaaS) APIs to reimagine each customer engagement point. View this white paper to learn more.
Posted: 16 Nov 2020 | Published: 16 Nov 2020

8x8, Inc.

NWN & Fairleigh Dickinson University: A Case Study
sponsored by NWN Corporation
VIDEO: Fairleigh Dickinson University has 96 buildings across 2 campuses which are 40 miles apart. They needed an enhanced 911 system that would give them the right level of granularity. In this short video, learn how Fairleigh Dickinson University was able to accomplish this with the help of NWN.
Posted: 16 Nov 2020 | Premiered: 16 Nov 2020

NWN Corporation

NWN Unified Communications
sponsored by NWN Corporation
VIDEO: Today’s workplace requires collaboration and involves teams all over the world. Organizations everywhere are seeking stronger employee engagement and better customer experiences to increase productivity and agility. Watch this short video to discover an integrated, secure unified communications and next-gen collaboration offering.
Posted: 13 Nov 2020 | Premiered: 13 Nov 2020

NWN Corporation

Operate From Anywhere: The Next Evolution of Remote Work
sponsored by Kingpin Comm. - 8X8
EBOOK: We’ve learned that remote work is no longer a nice-to-have perk—it is an operational pillar that enables employees to serve customers, generate revenue, reduce costs, and innovate from anywhere using any device. Stay in the game – read this essential guide for valuable insights to accelerate your organization’s shift to operate-from-anywhere.
Posted: 20 Oct 2020 | Published: 20 Oct 2020

Kingpin Comm. - 8X8

Connect Everywhere: Better Voice Communications for Microsoft Teams
sponsored by Kingpin Comm. - 8X8
EBOOK: Microsoft Teams has provided unprecedented communications capabilities for its over 75 million daily users, but organizations can still do more to support voice services for Teams. While business phones have not seen as much use, their critical role in communications cannot be ignored. Read this e-book to learn about Teams and voice integrations.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

Kingpin Comm. - 8X8

Microsoft Teams Direct Routing from FourNet
sponsored by FourNet
WHITE PAPER: The simplicity and ease of use of Microsoft Teams have caused businesses to move away from PBX, but this causes a disconnect between contacting those inside your organization and those outside of it. If you’re looking to integrate your business phone and Teams, read this brochure to learn about Microsoft Teams Direct Routing from FourNet.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

FourNet

Solution Guide to the Video Enabled Meeting Room Experience
sponsored by AudioCodes
WHITE PAPER: The world of work is defined by the emerging requirements of a video-enabled meeting room experience, as well as the familiar foundation of unified communications and collaboration in the enterprise. But, how well you collaborate starts with the quality of the hardware you select. Read this white paper to learn more.
Posted: 15 Oct 2020 | Published: 31 May 2020

AudioCodes

Removing Complexity: Managing a Microsoft Intelligent Communications Solution
sponsored by AudioCodes
WHITE PAPER: Microsoft Intelligent Communications has collaboration, but managing these platforms for a dynamic workforce can be challenging. Now, user lifecycles, devices and call quality can all be seen at a granular level – and with a remote workforce, this is invaluable. Scan this white paper to learn how AudioCodes may help to simplify UC.
Posted: 15 Oct 2020 | Published: 15 Oct 2020

AudioCodes

On the Journey to Microsoft Intelligent Communications
sponsored by AudioCodes
WHITE PAPER: If you’re one of the many organizations turning to apps like Microsoft Teams to help your employees stay connected and productive, check out this white paper to learn how you can get the most out of your collaboration tools with a holistic approach that strives to optimize your UCC experience.
Posted: 14 Oct 2020 | Published: 14 Oct 2020

AudioCodes

Succeed in the Digital Era With Cloud Communications
sponsored by Zoom Video Communications
EBOOK: As businesses develop their infrastructure, it’s important that their communications architecture can match the scale of their growth. This is why unified communications in the cloud, or UCaaS, is ramping up in popularity – improved UX and manageability are among the many benefits of UCaaS. Go into this Frost & Sullivan e-book to learn more.
Posted: 14 Oct 2020 | Published: 14 Oct 2020

Zoom Video Communications

8x8 Voice for Microsoft Teams Enhances Global Operations
sponsored by Kingpin Comm. - 8X8
DATA SHEET: Microsoft Teams is used to speed collaboration between employees, partners and customers globally. However, Microsoft Teams Calling Plan are not available in all regions. Consequently, adding a third-party telephony provider to Teams is needed for local and national numbers and calling services. Download this brief to learn how 8x8 can help.
Posted: 14 Oct 2020 | Published: 14 Oct 2020

Kingpin Comm. - 8X8

Support Your Global Workforce with Zoom Phone
sponsored by Zoom Video Communications
WEBCAST: Despite the proliferation of business video chat software in the last few months, telephone is still business critical. That said, many organizations are still running their legacy on-premise phone systems, which will not cut it if you’re looking to scale. Watch this informative webcast to learn about a modern cloud phone platform.
Posted: 14 Oct 2020 | Premiered: Oct 14, 2020

Zoom Video Communications

Why On-Premise Phone Solutions Fall Short in Supporting Remote Workforces
sponsored by Zoom Video Communications
RESOURCE: On-premise phone – it’s worked so well for so long, but now that companies are required to support multitudes of remote employees, the functionality is no longer there (and neither is the phone). Now, thanks to technological innovation, phone can now be placed in the cloud to support remote users. Read this brief article to learn more.
Posted: 13 Oct 2020 | Published: 21 Apr 2020

Zoom Video Communications

5 Ways Zoom Phone Enables Mobility, Business Continuity
sponsored by Zoom Video Communications
RESOURCE: Legacy on-premise phone systems have created more problems for organizations now that employees are working remote. Lack of administration, support and functionality causes lapses in consistency and reliability, and enterprises are looking to make a change. View this article to learn 5 ways Zoom Phone enables mobility and business continuity.
Posted: 13 Oct 2020 | Published: 01 Apr 2020

Zoom Video Communications

How World Fuel Services Cut Costs by Migrating to the Cloud & Deploying Zoom Phone
sponsored by Zoom Video Communications
CASE STUDY: Outdated office phone systems affect not only your employees’ communications but also the bottom line of your business. High costs and low integration can plague organizations, but moving phone systems to the cloud could provide a number of benefits. Read this case study to learn why World Fuel Services deployed Zoom Phone in the cloud.
Posted: 12 Oct 2020 | Published: 27 Feb 2020

Zoom Video Communications

Zoom Phone Nomadic E911 Service — and Why It’s So Critical Now
sponsored by Zoom Video Communications
RESOURCE: When moving voice services to the cloud, it is critical to understand how emergency calls will be handled when your employees are at the office or working remotely. Will your emergency call routing give you timely responses while staying compliant? Read this article to learn about Zoom Phone’s Nomadic E911.
Posted: 12 Oct 2020 | Published: 24 Jul 2020

Zoom Video Communications

Frontera Energy Runs Zoom Phone on Colombian PSTN & Consolidates Its Communications Tech Stack
sponsored by Zoom Video Communications
RESOURCE: Many organizations using legacy systems are coming to the harsh realization that their unified communications aren’t exactly ‘unified.’ Dispersed tools make digital transformation a greater challenge, but innovation has brought solutions. Click this article to download a case study about Zoom Phone for Frontera Energy in Colombia.
Posted: 09 Oct 2020 | Published: 19 Mar 2020

Zoom Video Communications

Connecting Remote Employees with Zoom Phone
sponsored by Zoom Video Communications
WEBCAST: As enterprises move to the cloud, there is a large push to consolidate communications services to make them more manageable and connected. This is multiplied by the fact that workforces are becoming increasingly mobile and need to be able to chat from anywhere. Watch this webcast to learn about how Zoom Phone addresses these challenges.
Posted: 08 Oct 2020 | Premiered: May 21, 2020

Zoom Video Communications

Empower Your Remote Workforce with Zoom Phone
sponsored by Zoom Video Communications
RESOURCE: COVID-19 has served as a catalyst for the rise of the remote worker. With most employees working from home, businesses around the world must maintain effective communication. In this blog post, learn how Zoom Phone, a cloud phone solution, can help your organization stay connected.
Posted: 08 Oct 2020 | Published: 10 Jul 2020

Zoom Video Communications

GCC High Environment with Microsoft Teams Audio Conferencing
sponsored by CallTower, Inc.
DATA SHEET: Microsoft has created Office 365 GCC High to meet the security requirements of government agencies and contractors with strict cybersecurity and compliance needs. Now, businesses are eligible for GCC High audio conferencing with Microsoft Teams. Read this data sheet to learn more.
Posted: 06 Oct 2020 | Published: 06 Oct 2020

CallTower, Inc.

CallTower’s Microsoft Teams Direct Routing
sponsored by CallTower, Inc.
WHITE PAPER: Microsoft Teams provides a hub for teamwork within the Office 365 suite. Direct Routing for Microsoft Teams is the added option of complementing this hub with Internet telephony for phone calls. In this buyer’s guide, learn more about Microsoft Teams Direct Routing and CallTower’s solution.
Posted: 05 Oct 2020 | Published: 05 Oct 2020

CallTower, Inc.

How Tata Communications Transformed Symrise’s Operating Model
sponsored by TATA Communications
CASE STUDY: Symrise, a global organization, was looking to standardize their collaboration services around a single supplier. Since they were already served by Tata Communications, they decided to implement Cisco-powered integrated Hosted Calling and Webex Meeting solution from Tata Communications. Download this case study to learn about their experience.
Posted: 02 Oct 2020 | Published: 02 Oct 2020

TATA Communications
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