Best Practices for Resolving Business-Critical Application Problems
With the increased complexity and interdependency of organizational systems, enterprise application problems are inevitable, and the root causes are becoming more elusive. At the same time, because problem resolution processes are largely manual, trial-and-error approaches, missed launch dates and internal strife can result. This ultimately limits developers' ability to advance new initiatives and improve application quality. This white paper examines the challenges of application problem resolution, highlighting the best practices to overcome such issues. Examine three case studies, detailing how to automate application problem resolution processes, eliminate the need to recreate problems in the lab, and reduce application maintenance costs. Discover how to automate the root-cause analysis process throughout the application lifecycle and optimize development organizations by eliminating the need to categorize problems before resolving them.