The 5 Productivity Secrets of Successful Salespeople
sponsored by Salesforce
EBOOK:
Download this e-book to explore advice from trailblazing sales leaders on the best ways to improve productivity and foster collaboration.
Posted: 18 May 2020 | Published: 18 May 2020
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The great customer experience opportunity
sponsored by Genesys
EBOOK:
As the telco industry races towards yet another new network shift, customer experience is in the spotlight. Download this report to explore insights from the industry leaders placing CX at the top of their to-do lists, as well as tips to help you design your own strategy.
Posted: 15 Sep 2020 | Published: 15 Sep 2020
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Top 3 'Gotchas' in a Salesforce Contract
sponsored by ClearEdge
WHITE PAPER:
Be sure to look closely at the terms in a Salesforce contract. Available exclusively to TechTarget members, this premium download from ClearEdge analyzes the following top 3 Salesforce contract terms to understand and how to fix them: renewal caps, swap rights and restricted use licenses.
Posted: 07 Feb 2020 | Published: 07 Feb 2020
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Contact Center 2.0
sponsored by RingCentral
EBOOK:
Download this white paper to learn about the problems associated with legacy contact centers, and how moving to the cloud can help eliminate them.
Posted: 15 Jun 2020 | Published: 15 Jun 2020
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Managing through and post COVID-19: Digital imperative for banks to reduce Op-Ex and improve CX
sponsored by Fractal
WHITE PAPER:
Recently, Fractal analyzed 4 trends—that have occurred as a result of COVID-19—and the potential impacts they could have on banks. Download the article to explore their analysis, and get tips on managing through and post the pandemic.
Posted: 28 Apr 2020 | Published: 28 Apr 2020
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Tropical Smoothie Cafe growth required a new recipe for technology support
sponsored by Capgemini
CASE STUDY:
When Tropical Smoothie Café needed a way to provide franchisees with proper IT support, they decided to implement Capgemini’s Agile Store solution. Learn about their experience—and the benefits they’ve realized with Capgemini—in this case study.
Posted: 21 Aug 2020 | Published: 21 Aug 2020
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Successfully integrating marketing automation & CRM
sponsored by Rackspace
EBOOK:
Integrating marketing automation and CRM systems is often easier said than done and requires a carefully thought-out plan. Read this guide for tips on successfully navigating and getting the most out of your marketing-sales integration journey.
Posted: 06 Aug 2020 | Published: 06 Aug 2020
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Akeneo Global B2B Survey 2020
sponsored by Akeneo
EBOOK:
At the start of this year, PIM vendor, Akeneo, set out to understand the state of product information and product experience in 2020. To find out, they interviewed 1,600 professions involved in B2B commerce industries including consumer goods, food and drink, retail and more. Download a copy of this report to review their findings.
Posted: 10 Sep 2020 | Published: 10 Sep 2020
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Solve your call center’s seasonal capacity problem
sponsored by Genesys
EBOOK:
Download this eBook to explore tips and strategies you can implement to solve your call centers seasonal capacity problem.
Posted: 15 Sep 2020 | Published: 15 Sep 2020
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Three Ways Personas Can Improve Your ABM Performance
sponsored by TechTarget
EBOOK:
Download this eBook to understand how you can engage a broader cross-section of roles to open up new opportunities, make progress by uncovering new personas, grow account penetration and optimize your investments throughout the customer lifecycle.
Posted: 11 Sep 2020 | Published: 11 Sep 2020
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