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4Net

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Digital Transformation: Insight into Getting it Right
sponsored by 4Net
WHITE PAPER:Read this paper to better understand how companies use digital communications technology and the impact of that technology on business.
Posted: 27 Sep 2019 | Published: 27 Sep 2019
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TOPICS:  IT Management

Innogy/npower Customer Testimonial
sponsored by 4Net
WHITE PAPER:Germany's leading energy company Innogy SE's UK brand is named npower. Read this paper to learn how npower turned to 4net Technologies to provide an innovative cloud-based contact center solution.
Posted: 27 Sep 2019 | Published: 27 Sep 2019
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TOPICS:  IT Management

Innovative Secure Shared Service: Lowering the Cost of ICT across Government
sponsored by 4Net
WHITE PAPER:The Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to deliver a shared telephony service.
Posted: 27 Sep 2019 | Published: 27 Sep 2019
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TOPICS:  IT Management

Food Standard's Agency (FSA) Introduce better ways of working with Antenna
sponsored by 4Net
WHITE PAPER:The FSA had an increasing need to accommodate remote users and wanted to consider cloud services, networks, data centers, devices, and video conferencing. Read on to learn how they turned to 4net for all their communication requirements.
Posted: 27 Sep 2019 | Published: 27 Sep 2019
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TOPICS:  IT Management

Empowering Drones To Support UK Safety Officials
sponsored by 4Net
WHITE PAPER:Both businesses and customers are using drones more than ever. With the popularity of drones on the rise, read this paper to learn how UK Safety Officials can utilize them.
Posted: 27 Sep 2019 | Published: 27 Sep 2019
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TOPICS:  IT Management

From PBX to VoIP: The Evolution of UC
sponsored by 4Net
EGUIDE:Unified communications technologies keep evolving as new applications emerge in response to changing work styles. Learn about one of those applications in this expert guide, and explore the evolution of UC and how it got to where it is today.
Posted: 13 Sep 2019 | Published: 13 Sep 2019
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Create a Great CX Strategy in 6 Steps
sponsored by 4Net
EGUIDE:How can your organization create a compelling customer experience (CX) strategy? Inside discover what constitutes a successful CX, and explore the 6 steps your organization should take to build a successful CX and confer a competitive advantage.
Posted: 12 Sep 2019 | Published: 10 Sep 2019
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For Digital Transformation, Companies are Turning Inward
sponsored by 4Net
ESSENTIAL GUIDE:In 2019, digital transformation has evolved into something tangible – and to tackle it, organizations are increasingly looking inward for answers. Keep reading to uncover the results of TechTarget's 2019 IT Priorities survey, which aims to pinpoint exactly where organizations are looking.
Posted: 12 Sep 2019 | Published: 11 Sep 2019
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TOPICS:  IT Management

Cloud Contact Center: What to Consider Before Migration
sponsored by 4Net
EGUIDE:The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
Posted: 11 Sep 2019 | Published: 11 Sep 2019
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Should Your Unified Communications Strategy Include UCaaS?
sponsored by 4Net
EGUIDE:In this expert guide, discover if your unified communications strategy should include UCaaS and learn everything you need to know about UC as a service now.
Posted: 11 Sep 2019 | Published: 04 Jan 2018
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Adopting Team Collaboration Tools: What to Know
sponsored by 4Net
EGUIDE:Unified communications apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Read this expert guide to review pre-buying considerations for UC tools, as well as suggestions for supporting user adoption.
Posted: 10 Sep 2019 | Published: 10 Sep 2019
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4 Secrets of a Successful Flexible Work Arrangement Policy
sponsored by 4Net
EGUIDE:In this expert guide, explore 4 tips for a successful flexible work arrangement policy, and why remote work elevates the importance of UC mobility.
Posted: 10 Sep 2019 | Published: 09 Aug 2018
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Video Conferencing: Advantages, Disadvantages & Advice for Successful Adoption
sponsored by 4Net
EGUIDE:Is your organization considering adopting cloud video conferencing tools? The benefits of video conferencing are apparent and measurable. Learn about them in this expert guide. Also, explore the 5 steps to help ensure a successful video conferencing strategy.
Posted: 09 Sep 2019 | Published: 09 Sep 2019
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Cloud Video Conferencing: Choosing the Right Tool for You
sponsored by 4Net
EGUIDE:Cloud video services have matured to the point where they can provide the same reliable, high-quality video that traditional, on-premises video infrastructures provide. Read this expert guide for considerations to explore before you implement a cloud tool. Also, learn the 8 best practices for adopting cloud video conferencing services.
Posted: 09 Sep 2019 | Published: 09 Sep 2019
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AI: What it is, and should you use it
sponsored by 4Net
EGUIDE:The hype surrounding artificial intelligence (AI) and all its potential applications is seemingly unending—but, could it really as powerful as people say it is? Keep reading to discover what AI is by definition, why it's becoming a hot commodity for contact centers, and the pros and cons of implementing it for yourself.
Posted: 09 Sep 2019 | Published: 09 Sep 2019
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