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What makes a compelling customer experience (CX) strategy, and how can your organization create one?

Inside, discover what constitutes a successful CX strategy. Explore the 6 steps your organization should take to build a compelling CX and confer a competitive advantage, and uncover the benefits of:

  • Developing detailed customer personas
  • Making VOC a central pillar of your CX strategy
  • AI and automation for CX
  • And more
Vendor:
FourNet
Posted:
Jul 19, 2021
Published:
Sep 10, 2019
Format:
PDF
Type:
eGuide

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