Create a Great CX Strategy in 6 Steps

What makes a compelling customer experience (CX) strategy, and how can your organization create one?

Inside, discover what constitutes a successful CX strategy. Explore the 6 steps your organization should take to build a compelling CX and confer a competitive advantage, and uncover the benefits of:

Developing detailed customer personas
Making VOC a central pillar of your CX strategy
AI and automation for CX
And more

Vendor:: FourNet
Posted:: Jul 19, 2021
Published:: Sep 10, 2019
Format:: PDF
Type:: eGuide

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