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CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.

Vendor:
TechTarget ComputerWeekly.com
Posted:
Jul 1, 2021
Published:
Jul 1, 2021
Format:
PDF
Type:
eGuide

This resource is no longer available.