AI: Beyond the hype

AI: Beyond the hype


Artificial Intelligence is red hot. But what lies beyond the hype? Once it was big data, then cloud, now it is artificial intelligence, and that sub-set of it which is machine learning, that’s generating more heat than light. Is there business value here? And, if there is, is it in danger of being lost in the noise of “AI washing” – namely, rinsing already existing technologies, especially those to do with process automation, in the magic washing powder of “AI”?

A UK government-sponsored into artificial intelligence, and how it could benefit the economy, suggests there is much that could be turned to account, but that the country is in danger of squandering some comparative advantage in these advanced technologies.

In this e-guide we can see our Nordic near-neighbours demonstrating the value of AI in a couple of financial services case studies: Danske Bank and Nordea.

Balancing artificial intelligence with human intelligence is one way to possibly stoke productivity, suggests some research published earlier in 2017 by Goldsmiths, University of London. However, as a contributor from an IT vendor, Pegasystems, argues: “AI is hugely overhyped, hugely misunderstood”, and needs to be treated pragmatically, with a checklist for CIOs to keep it real. In this e-guide also, we foreground an instance of a Singapore-based start-up that is using AI to improve cyber-security, against a backdrop of other practical applications of the technology in the region.

06 Nov 2017
06 Nov 2017
41 Page(s)
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