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Catalog Management Services White Papers (View All Report Types)
 
Negotiating with Workday
sponsored by ClearEdge
WHITE PAPER: Workday's approach to pricing and licensing can limit your flexibility and negotiating position in purchases but there are still critical opportunities and pitfalls to navigate to find your way to a better deal. This helpful guide is packed with actionable advice.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

IT Operations Management Book of Knowledge
sponsored by ServiceNow
WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies.
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ServiceNow

Autumn 2020 Doppler Report
sponsored by HPE and Intel®
WHITE PAPER: As digital transformation efforts accelerate, how do organizations keep sight of their main goals? And what are common factors that can serve as a framework to keep those goals on track? Download this Doppler report to explore the answer to those questions and more.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

HPE and Intel®

The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 02 Feb 2021 | Published: 02 Feb 2021

Liongard

5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

How Data-centric Enterprises Are Accelerating the Shift to a Digital-first Business Design
sponsored by TIBCO
WHITE PAPER: This white paper introduces a framework for digital commerce data initiatives and reveals the capabilities required to achieve success. Read on to learn how to navigate this volatile market and position your company for data-driven success with 5 key strategies.
Posted: 20 Aug 2020 | Published: 30 Jun 2020

TIBCO

Adapting IT operations to uncertain times
sponsored by ServiceNow
WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.
Posted: 18 May 2020 | Published: 18 May 2020

ServiceNow

Microsoft Street Pricing & Sales Tactics
sponsored by ClearEdge
WHITE PAPER: This special report provides the actual discounts obtained in hundreds of Microsoft deals for products like M365, O365, SQL Server, Dynamics, Azure and more.
Posted: 10 Sep 2021 | Published: 10 Sep 2021

ClearEdge

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems
 

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