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Catalog Management Services Reports
 
Top 3 Gotchas in a ServiceNow Agreement
sponsored by ClearEdge
WHITE PAPER: Many ServiceNow clients are shocked to discover that they overlooked contractual terms in their customer agreement that allow ServiceNow to undo the deal that they negotiated. Access this eBook for guidance on how to sidestep surprise cost increases, close loopholes that allow ServiceNow to renege on your contractual pricing, and more.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

Gartner Magic Quadrant for IT Vendor Risk Management Tools (ITVRM)
sponsored by ServiceNow
RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started.
Posted: 07 Oct 2020 | Published: 24 Aug 2020

ServiceNow

Chapter 15: Working with the Command-Line Interface
sponsored by McGraw Hill
BOOK: Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more.
Posted: 13 Jan 2021 | Published: 13 Jan 2021

McGraw Hill

CW Nordics - May-July 2021: Denmark takes a top-down approach to gender equality in tech entrepreneurship
sponsored by ComputerWeekly.com
EZINE: Tech Nordic Advocates has adopted a new approach to closing the gender gap in Danish technology startups, looking to emulate Canada's top-down approach.
Posted: 17 May 2021 | Published: 27 May 2021

ComputerWeekly.com

JSM Getting Started with OpsGenie Video
sponsored by Atlassian
VIDEO: Integrating existing monitoring tools, having proper notifications, and guaranteeing the right escalation protocols are in place, are all huge components of a quality ITSM solution. Watch this video to learn how Jira Service Management allow you to build a team, create an on-call schedule, escalate incidents and more.
Posted: 24 Nov 2020 | Premiered: 09 Nov 2020

Atlassian

Transform ITSM For The Modern Digital Economy
sponsored by BMC
WHITE PAPER: In the digital economy, end-users need IT experiences to be innovate, intuitive and automated. Download this white paper to discover four key elements for modernizing ITSM through engaging user experiences, including collaborative knowledge and resolution, autonomous, data-driven experiences and more.
Posted: 18 Dec 2020 | Published: 18 Dec 2020

BMC

IT Services Statement of Work Guide
sponsored by ClearEdge
WHITE PAPER: Demand for IT Services and Systems Integrators is on the rise, and the Statement of Work (S.O.W.) used to define the services performed by these outside vendors can be critical to achieving a success. This guide helps you avoid mistakes in your IT Services S.O.W.
Posted: 13 Sep 2021 | Published: 31 Dec 2020

ClearEdge

A Buyer’s Guide to Log Analysis
sponsored by LogicMonitor
WHITE PAPER: Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work.
Posted: 14 Jan 2021 | Published: 14 Jan 2021

LogicMonitor

The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 22 Jan 2021 | Published: 02 Feb 2021

Liongard

IR35 reforms: Confusion over who pays employers' NI leaves IT contractors out of pocket
sponsored by ComputerWeekly.com
EGUIDE: Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next.
Posted: 26 Mar 2021 | Published: 26 Mar 2021

ComputerWeekly.com
 

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