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Catalog Management Services Reports
 
Simplifying Remote Monitoring and Management for MSPs
sponsored by Datto, Inc.
EBOOK: Choosing an RMM tool will depend entirely on your specific business needs and which options best integrate with other tools you use. Download this e-book for the two main RMM category types broken down, as well as instructive guidance on getting started with RMM and selecting a tool that fits your needs.
Posted: 15 Nov 2018 | Published: 15 Nov 2018

Datto, Inc.

Reinventing IT Service Management with a Virtual Support Agent
sponsored by Serviceaide
WHITE PAPER: Installing, managing, and responding to incidents— the daily life of an IT service desk manager can be as hectic as they come. In this white paper, learn how your business can reinvent its ITSM team and deliver a better experience for your customers and your IT team.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

Serviceaide

Budget Priorities for Evolving ITSM Technology
sponsored by Samanage
WHITE PAPER: Find out more about the current state of IT and ITSM budgets across the world in 2018, and discover the technology and strategy choices that are motivating your peers to reevaluate and prioritize their spending decisions.
Posted: 09 Aug 2018 | Published: 09 Aug 2018

Samanage

Case Study: Empowering Your Help Desk for Success
sponsored by Serviceaide
WHITE PAPER: An ineffective help desk system can be a major pain point for businesses -- and their customers, too. Learn more about how one company redefined their help desk strategy with the help of an intelligent service management solution.
Posted: 16 Apr 2018 | Published: 16 Apr 2018

Serviceaide

CW Benelux ezine November 2018
sponsored by ComputerWeekly.com
EZINE: The Netherlands is a hotbed for digital developments, whether it's developing a port that will host autonomous ships or the proliferation of contactless payments. Its population is open to new ideas and it has a rich tech startup scene with a large community of techies.
Posted: 02 Nov 2018 | Published: 08 Nov 2018

ComputerWeekly.com

Transforming ITIL to Fit the Modern IT Organization
sponsored by Samanage
WHITE PAPER: Under the demands of today's businesses, the "because we always have" mindset no longer flies – it's time for ITIL to receive an update. Learn how you can refresh your ITIL strategy to accommodate the vision of a modern IT organization; after all, today's IT isn't the same as it was even a decade ago.
Posted: 17 Aug 2018 | Published: 17 Aug 2018

Samanage

Define Your Services for Fast and Accurate Service Delivery
sponsored by ServiceNow
WHITE PAPER: How would you rate your IT services solution in terms of speed, consistency, and accuracy? Open this whitepaper to learn how to empower your service desk customers to take matters into their own hands.
Posted: 16 Nov 2018 | Published: 16 Nov 2018

ServiceNow

Modern ITSM and Asset Management
sponsored by SoftwareOne
EGUIDE: Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come.
Posted: 24 May 2018 | Published: 22 May 2018

SoftwareOne

Case Study: Using Intelligent Services to Revamp ITSM
sponsored by Serviceaide
WHITE PAPER: An inefficient ITIL can be a major setback for developers and heighten the risk of service disruptions and noncompliance. In this case study, learn more about how one company turned their ITSM strategy on its head using intelligent service management technology.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

Serviceaide

Keeping IT a Step Ahead with ITSM
sponsored by Sunrise Software
EGUIDE: In this eGuide, discover how key ITSM principles and ideologies can be applied to keep IT a step ahead of business technology demands, preserve resource spending, and more.
Posted: 11 Sep 2018 | Published: 07 Sep 2018

Sunrise Software
 

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