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ALSO CALLED: Communications
DEFINITION: The process, methods, and skills needed to send and receive business messages.
Business Communications White Papers (View All Report Types)
1 - 25 of 26 Matches Previous Page  |  Next Page
The Total Economic Impact Of Microsoft Office 2010
sponsored by ComputerWeekly.com
WHITE PAPER: In March 2010, Microsoft commissioned Forrester Consulting to examine the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010.
Posted: 25 Oct 2011 | Published: 17 May 2010

ComputerWeekly.com

Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits
sponsored by ComputerWeekly.com
WHITE PAPER: Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.
Posted: 21 Oct 2011 | Published: 11 Feb 2011

ComputerWeekly.com

Guide to using social media for customer support
sponsored by ComputerWeekly.com
WHITE PAPER: Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow.
Posted: 21 Oct 2011 | Published: 25 Feb 2011

ComputerWeekly.com

Retail IT - A Computer Weekly Buyer's Guide
sponsored by ComputerWeekly.com
WHITE PAPER: Competition has never been so strong and retail organisations are finding they cannot afford to stand still.
Posted: 20 Oct 2011 | Published: 24 Mar 2011

ComputerWeekly.com

Case Study: Saratoga Hospital Refreshes Tech, Taps Into Data
sponsored by GE Healthcare
WHITE PAPER: This case study dives into the decisions made by the growing Saratoga Hospital, in an effort to revamp their technology, leverage their data, and make intelligent decisions. Read on to see how they are helping more patients than ever, with greater insights.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

GE Healthcare

Essentials to Transition Your Organization to Open Hybrid Cloud Architecture
sponsored by Red Hat
WHITE PAPER: This featured resource discusses on system that provides enterprise integration with lightweight structured service development. Access now for a look at what your company can do with these powerful tools, including easier and faster access to enterprise assets and increased business agility.
Posted: 29 Dec 2014 | Published: 29 Dec 2014

Red Hat

Bridging the Business/IT Divide in B2B Integration
sponsored by IBM
WHITE PAPER: This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
Posted: 16 Jun 2014 | Published: 30 May 2014

IBM

The Confident Choice for Cisco® Unified Communications: Datasheet
sponsored by Insight and Plantronics
WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Insight and Plantronics

Unlocking business intelligence with collaboration
sponsored by IBM
WHITE PAPER: Accurate decision making is key to your company's survival. Read this paper to learn how collaborative business intelligence (BI) can help streamline the decision making process. Learn to optimize efficiency and business transparency by creating a collaborative BI framework that connects BI information and decisions to business outcomes.
Posted: 15 Aug 2012 | Published: 01 May 2012

IBM

Social Networking in the Enterprise: Benefits and Inhibitors
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment.
Posted: 20 Apr 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Microsoft and Polycom Strategic Alliance
sponsored by Polycom, Inc.
WHITE PAPER: Learn how Microsoft and Polycom deliver a complete and interoperable end-to-end UC solution that addresses key business challenges like total cost of ownership (TCO), productivity, efficiency, and team collaboration.
Posted: 15 Feb 2011 | Published: 15 Feb 2011

Polycom, Inc.

Maximizing ROI with the Microsoft-Polycom UC Solution
sponsored by Polycom, Inc.
WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).
Posted: 15 Feb 2011 | Published: 15 Feb 2011

Polycom, Inc.

Plantronics UC Toolkit Planning FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.  
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Plantronics UC Toolkit Trial FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Trial FAQ provides responses and direction to the typical questions IT organizations raise during the trial and evaluation of UC audio devices.  
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Make a Match: Four Tips for Picking a VoIP Partner
sponsored by Cisco Systems, Inc.
WHITE PAPER: When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

How to Get Better and Faster with Wireless-N
sponsored by Cisco Systems, Inc.
WHITE PAPER: When will your business begin using next-generation wireless technology? Wireless-N (802.11n technology) is already in users' newer devices—laptops, desktops, IP phones, and smartphones. Continue reading to learn more about Wireless-N, it's business advantages and best practices.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Six Ways to Rev Up Your Revenues, Using VoIP
sponsored by Cisco Systems, Inc.
WHITE PAPER: How can you raise revenues without raising prices? You can gain new customers. Or you can make new sales from your existing customers. There’s a network technology that helps you do both: voice over Internet Protocol (VoIP). Read this paper to learn six ways to raise revenues with voice over Internet Protocol (VoIP).
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Dialing for Dollars: Nine Tips on Call Prospecting
sponsored by Cisco Systems, Inc.
WHITE PAPER: The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

The Future of Business-Critical Networking
sponsored by Cavalier
WHITE PAPER: Your network must deliver non-stop services to support business operations and be highly scalable to support future growth. It must also address multiple communications needs cost-effectively and flexibly. The communications network must meet the demands of a dynamic business-critical environment. Read this white paper to learn more.
Posted: 20 May 2010 | Published: 20 May 2010

Cavalier

Small Business Communications VoIP
sponsored by Cisco Systems, Inc.
WHITE PAPER: Read this paper to learn what is Small Business Communication VoIP and what it can do for your business.
Posted: 14 Aug 2009 | Published: 14 Aug 2009

Cisco Systems, Inc.

Enhancing Interaction Center ROI in Turbulent Economic Times
sponsored by SAP America, Inc.
WHITE PAPER: Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

Unsung Heroes - How Routing & Switching Keep the Business Going
sponsored by Cisco Systems, Inc.
WHITE PAPER: Routers and switches are the building blocks for all business communications from data to voice and video to wireless access.
Posted: 02 Feb 2009 | Published: 02 Feb 2009

Cisco Systems, Inc.

Securing Business Communications Applications in Converged Networks - Best Practices
sponsored by Avaya Inc.
WHITE PAPER: Converged networks require converged security that expands traditional data security practices to protect the privacy of all network information, including IP telephony traffic.
Posted: 10 Jun 2008 | Published: 01 Jul 2005

Avaya Inc.

Improving Customer Satisfaction through More Effective ICT Strategies
sponsored by Alcatel-Lucent
WHITE PAPER: Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ...
Posted: 10 Jan 2008 | Published: 01 Jan 2007

Alcatel-Lucent

Paving the Way for Business Innovation with Integrated Business Communications
sponsored by IBM Software Group
WHITE PAPER: This paper provides an overview of opportunities and benefits and includes two "before and after" scenarios -- one in financial services and one in healthcare -- that demonstrate how IBM clients have benefited from integrated business communications.
Posted: 20 Jun 2007 | Published: 01 Jan 2007

IBM Software Group
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