Guide to using social media for customer support
sponsored by ComputerWeekly.com
WHITE PAPER:
Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow.
Posted: 21 Oct 2011 | Published: 25 Feb 2011
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How to start, refine and improve your social media business strategy
sponsored by ComputerWeekly.com
BOOK:
This extract from Adam Gray's book, Brilliant Social Media will help your organisation get started with social media, then refine and improve your strategy to get real business results.
Posted: 22 Apr 2014 | Published: 22 Apr 2014
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When Data Loss Prevention Is Not Enough: Secure Business Communications with Email Encryption
sponsored by WatchGuard Technologies, Inc.
TECHNICAL ARTICLE:
WatchGuard XCS SecureMail Email Encryption (XCS SecureMail) technology, powered by Voltage, provides easy-to-use, business-class encryption to enable organizations to securely transmit and receive private and sensitive data.
Posted: 24 Feb 2011 | Published: 24 Feb 2011
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Presentation Transcript: Getting There From Here: Delivering Unified Communications to Your Organization
sponsored by IBM
PRESENTATION TRANSCRIPT:
This presentation explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.
Posted: 18 Sep 2009 | Published: 17 Sep 2009
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Small Business Communications VoIP
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Read this paper to learn what is Small Business Communication VoIP and what it can do for your business.
Posted: 14 Aug 2009 | Published: 14 Aug 2009
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Help! The Applications Octopus is Strangling our Business! Is your business strangled by outdated applications and inflexible architectures?
sponsored by ASG Software Solutions
WEBCAST:
This webcast shows insights into enabling businesses to face business challenges by combining business driven information systems and effective application portfolio management.
Posted: 03 Nov 2010 | Premiered: Nov 16, 2010, 11:00 EST (16:00 GMT)
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Improving Customer Satisfaction through More Effective ICT Strategies
sponsored by Alcatel-Lucent
WHITE PAPER:
Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ...
Posted: 10 Jan 2008 | Published: 01 Jan 2007
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Essentials to Transition Your Organization to Open Hybrid Cloud Architecture
sponsored by Red Hat
WHITE PAPER:
This featured resource discusses on system that provides enterprise integration with lightweight structured service development. Access now for a look at what your company can do with these powerful tools, including easier and faster access to enterprise assets and increased business agility.
Posted: 29 Dec 2014 | Published: 29 Dec 2014
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Case Study: Saratoga Hospital Refreshes Tech, Taps Into Data
sponsored by GE Healthcare
WHITE PAPER:
This case study dives into the decisions made by the growing Saratoga Hospital, in an effort to revamp their technology, leverage their data, and make intelligent decisions. Read on to see how they are helping more patients than ever, with greater insights.
Posted: 16 Nov 2015 | Published: 16 Nov 2015
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Maximizing ROI with the Microsoft-Polycom UC Solution
sponsored by Polycom, Inc.
WHITE PAPER:
Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).
Posted: 15 Feb 2011 | Published: 15 Feb 2011
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