Communications Services Reports

ANALYST REPORT: Increasingly, there is a need for organisations to be able to prove the content of communications between themselves and other parties. Analyst group Quocirca looks at the options.

Posted: 08 Feb 2021 | Published: 02 Dec 2016

EZINE: In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.

Posted: 23 Feb 2024 | Published: 27 Feb 2024

EZINE: Sustainability is now seen as a necessity for business to have on their agenda, so read about how the channel is turning green to capture customer attention. Also discover how the pandemic has changed sales forever and boosted the importance of relationships, as well as learn about how to handle currency fluctuations, rises and inflation.

Posted: 31 Aug 2022 | Published: 01 Sep 2022

EGUIDE: While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.

Posted: 17 Jun 2021 | Published: 17 Jun 2021

EZINE: In this week's Computer Weekly, our latest buyer's guide looks at technologies to support hybrid working – even when your business is as unique as farming. Read the issue now.

Posted: 01 Dec 2023 | Published: 05 Dec 2023

EBOOK: In today's comms world, and especially with regard to hybrid working, a communications identity has now become a unified calling and collaboration endpoint, one which is part of a suite of business services spanning voice, security and network-as-a-service solutions to power the mobile workforce.

Posted: 06 Jul 2022 | Published: 06 Jul 2022

WHITE PAPER: In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs.

Posted: 28 Aug 2008 | Published: 28 Aug 2008

EBOOK: Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.

Posted: 19 May 2009 | Published: 31 Dec 2007

CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.

Posted: 01 Jul 2008 | Published: 01 Jul 2008

WHITE PAPER: This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv...

Posted: 16 Oct 2006 | Published: 01 Sep 2006