Customer Support Multimedia

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HPE Social Enterprise Services sponsored by Hewlett-Packard Enterprise WEBCAST: Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information. Posted: 07 Feb 2014 \| Premiered: Dec 31, 2012 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| Data Mining \| Data Mining Software \| Social Computing \| Social Networking

Cloud for Service Providers sponsored by Citrix Systems, Inc. VIDEO: This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes. Posted: 22 Aug 2012 \| Premiered: 25 Jun 2012 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Customer Service \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Platform as a service \| Software as a Service

Introduction to Microsoft Dynamics CRM Online sponsored by Microsoft WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line. Posted: 09 Sep 2009 \| Premiered: Sep 9, 2009 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Customer Data Management \| Customer Retention \| Customer Service \| Customer Support Software \| Sales \| Sales and Marketing Software

Pave the Road to "Perfect Order" Performance with Integrated Fulfillment sponsored by SAP America, Inc. WEBCAST: Get a first-hand view of how SAP solutions can help you improve your organization's business processes for transportation management, logistics, and warehouse management. SAP's advanced solutions deliver the functionalities you need... Posted: 04 Feb 2008 \| Premiered: Nov 13, 2007 TOPICS: Business Processes \| Customer Service \| Supply Chain Management \| Transportation Management \| Warehouse Management \| WMS

Webcast: Unlocking New Insights and Opportunities with Big Data sponsored by IBM WEBCAST: In this exclusive webcast, learn how you can use big data to create new business value, maintain relevance, and achieve greater operational efficiency. Posted: 05 Sep 2013 \| Premiered: Aug 19, 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Performance Management \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software

On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform sponsored by Oracle Corporation WEBCAST: Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels. Posted: 27 Jan 2016 \| Premiered: Dec 15, 2015 TOPICS: Cloud Computing \| Cloud CRM \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services \| eCommerce Software \| Oracle (Product) \| Retail Channels

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management sponsored by KANA WEBCAST: Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both. Posted: 22 Jun 2012 \| Premiered: Jun 22, 2012 TOPICS: Business Process Management \| Business Process Management Software \| CRM \| Customer Service \| Knowledge Management

Software Subscription & Support sponsored by IBM VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle. Posted: 30 Jul 2013 \| Premiered: 30 Jul 2013 TOPICS: Application Life-Cycle Management \| Application Performance Management \| Applications Management \| Call Centers \| Customer Service \| Software Maintenance \| Software Upgrades \| Technical Support Staff

Helping United Soar to New Heights sponsored by Hewlett Packard Enterprise WEBCAST: View this short webcast to see how United Airlines benefited from a flexible data center solution that ensured constant availability, as well as the scalability to meet their ever-changing environment needs. Posted: 02 Jan 2014 \| Premiered: Jan 2, 2014 TOPICS: Airline Industry \| CIOs \| Customer Data Management \| Customer Satisfaction \| Customer Service \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers

Oracle Advanced Customer Services: Solution Support Center sponsored by Oracle Corporation WEBCAST: The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success. Posted: 18 Feb 2008 \| Premiered: Feb 18, 2008 TOPICS: Business Process Management \| Customer Service \| IT Management \| Operating Systems \| Operational Support Systems \| Oracle (Product)