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Social networks have revolutionized the way that today’s customers gain information and make buying decisions. In order to thrive in this shifting business environment, you need to become a social organization – but how?
This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information. Read on to learn how this strategy can help you:
- Gain the most relevant customer data
- Build trust through customer engagement
- Improve customer service
- And more