Workforce Planning

WHITE PAPER: Many contact centers can't keep up with the demands of the "Consumer 2.0" due to outdated technologies and inefficient call center staffing. In this resource, discover how a workforce optimization strategy can help you improve customer experience and reduce cost per interaction.

Posted: 24 May 2013 | Published: 31 Mar 2013

WHITE PAPER: 42% of contact center decision-makers say they're unable to effectively manage end-to-end workflow of customer interactions, and one of the main reasons for this is sub-par back-office processes. In this resource, explore how improving back-office staff utilization and performance results in more accurate, timelier responses to customer queries.

Posted: 23 May 2013 | Published: 31 Mar 2013

WHITE PAPER: This resource describes how social, mobile, cloud, and other popular consumer technologies are impacting today's workers, and explains how human resources (HR) leaders can harness the power of these technologies into learning, performance, and talent management strategies.

Posted: 15 May 2013 | Published: 15 May 2013

WHITE PAPER: In this resource, learn how an integrated approach to talent management can better support the needs of America's educators. Uncover the tools and opportunities available to empower educators by reading on now.

Posted: 13 May 2013 | Published: 31 Dec 2012

WHITE PAPER: In this concise one-page reference sheet, talent teams and business leaders will uncover five ways that they can re-imagine their recruitment approaches in order to become more strategic and successful.

Posted: 13 May 2013 | Published: 13 May 2013

WHITE PAPER: This resource counts down five ways that your organization can drive true talent results from an integrated talent management suite. Discover the role of integration in talent management, and learn how you can realize greater talent value, by reading on.

Posted: 13 May 2013 | Published: 13 May 2013

WHITE PAPER: This resource introduces a cloud-based talent management strategy that allows you to recruit, train, and manage employees all from a single platform. Learn how you can integrate and unify your talent management functions by reading on now.

Posted: 13 May 2013 | Published: 13 May 2013

WHITE PAPER: Is your talent management vendor selling a set of patched-together, acquired systems? Consult this resource to uncover the key questions you need to ask your vendor to find out.

Posted: 10 May 2013 | Published: 31 Dec 2011

WHITE PAPER: Consult this Magic Quadrant report from the experts at Gartner to gain insight into the talent management suite marketplace. Inside, find an overview of your talent management suite options, a comparison of vendor strengths and weaknesses, and more.

Posted: 10 May 2013 | Published: 14 Mar 2013

WHITE PAPER: In this guide, learn how social sourcing, employee referrals, and other new talent acquisition strategies set the stage for smarter recruiting, and find out how you can implement these techniques in your organization in order to drive business success.

Posted: 10 May 2013 | Published: 10 May 2013

WHITE PAPER: In this talent management survey, nearly 500 U.S. employees speak out regarding management patterns and behaviors, as well as what employers can do to identify and retain quality talent.

Posted: 09 May 2013 | Published: 09 May 2013

WHITE PAPER: This white paper explores the ROI that your organization can achieve by employing the right human capital management (HCM) and talent management applications to address your human resources (HR) needs.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: In this comprehensive, three-part guide, business leaders will learn all they need to know to develop an effective social recruitment strategy of their own in order to find more qualified, quality talent and drive business success.

Posted: 25 Apr 2013 | Published: 25 Apr 2013

WHITE PAPER: The business world is changing, and it's becoming clear that recruiting top talent demands adaption and innovation. This eBook will walk you through five steps you can take in order to drastically improve your sourcing approach.

Posted: 25 Apr 2013 | Published: 25 Apr 2013

WHITE PAPER: In this report, Workday is named a leader among select companies in Human Resource Management by Forrester Research, Inc.

Posted: 23 Apr 2013 | Published: 25 Jan 2012

WHITE PAPER: In this resource, HR and business leaders will find a comparison of the strengths and weaknesses of purpose-specific software and bundled software suites, providing you with key information to help you more strategically meet your organization's talent recruitment goals.

Posted: 19 Apr 2013 | Published: 19 Apr 2013

WHITE PAPER: Successful organizations are built on a foundation of trust. This resource introduces three ideas that can help you foster trust between managers and employees, and also outlines key tools that are necessary for sustaining this workforce trust.

Posted: 18 Apr 2013 | Published: 31 Dec 2012

WHITE PAPER: This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future.

Posted: 02 Apr 2013 | Published: 12 Nov 2012

WHITE PAPER: The success or failure of professional service firms depends largely on the quality, collaboration, and skills of its employees.  It is crucial for these companies to optimize talent management.  Check out this resource to discover a framework for successful talent management, common challenges and how to overcome them, and key initial steps.

Posted: 25 Mar 2013 | Published: 31 Dec 2010

WHITE PAPER: Conflicting interests surrounding incentive compensation are causing corporate tension. This resource outlines how collaboration and the right technology tools can help alleviate this tension. Read on to learn more.

Posted: 14 Mar 2013 | Published: 31 Jan 2013

WHITE PAPER: This x-diagram illustrates how Oracle Human Capital Management in the cloud is the transformational tool that helps HR bring value back to the organization.

Posted: 13 Mar 2013 | Published: 31 Dec 2012

WHITE PAPER: This strategy brief outlines how Oracle's human capital management (HCM) solutions enable organizations to simplify how they manage people and empower them to build the best talent to drive existing and new business strategies.

Posted: 13 Mar 2013 | Published: 13 Mar 2013

WHITE PAPER: Security teams today are hurting themselves by ignoring the essential 'people' component needed to make any project a success. This white paper will help explain the importance of involving personnel in any security project and how to do so effectively. Read on to get some helpful insight into the benefits of "people-centric" security.

Posted: 02 May 2013 | Published: 02 May 2013

WHITE PAPER: This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today.

Posted: 04 Apr 2013 | Published: 31 Dec 2011

WHITE PAPER: This resource outlines nine common mistakes that are often made when deploying and managing a mobile initiative. Inside, find key recommendations that will help you sidestep these concerns and realize mobile success.

Posted: 04 Apr 2013 | Published: 31 Dec 2012