IT Management Services White Papers

WHITE PAPER: Review this white paper for tips on selecting - and planning - the right cloud strategy for your organization so you can enjoy all the benefits the cloud has to offer.

Posted: 13 Jul 2012 | Published: 30 Apr 2012

WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.

Posted: 26 Apr 2012 | Published: 01 Sep 2011

WHITE PAPER: Read this paper to learn about a service management solution that's optimized for IBM's System z, but compatible with other distributed systems, that provides the end-to-end visibility, control and automation for optimum business service delivery and IT infrastructure management.

Posted: 14 Feb 2012 | Published: 30 Apr 2008

WHITE PAPER: Today’s organizations are looking towards automation as a way to reduce costs and improve efficiency. Automation can help reduce capital expenditures by enabling businesses to retire administrative applications. It also minimizes risks and lowers labor costs. Access this resource to learn more about what automation can do for your company.

Posted: 13 Jan 2012 | Published: 13 Jan 2012

WHITE PAPER: This essential resource takes a look into the network attached storage (NAS) market and the factors that are leading vendor’s obligations to address different price, performance, and feature profiles to meet user needs.

Posted: 18 Oct 2011 | Published: 18 Oct 2011

WHITE PAPER: Access this essential resource to discover five crucial steps to jump-start business and IT agility by becoming an instant-on enterprise, including planning, standardizing, virtualizing, and more.

Posted: 10 Oct 2011 | Published: 10 Oct 2011

WHITE PAPER: This white paper highlights the areas where companies can see improvement after implementing cloud computing and offers detailed guidance to help IT prepare for this new IT model.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.

Posted: 19 Aug 2011 | Published: 19 Aug 2011

WHITE PAPER: This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.

Posted: 10 Aug 2011 | Published: 31 Jul 2011

WHITE PAPER: Micro servers have emerged as an option for specific classes of workloads that tend to scale well with large numbers of relatively lightweight nodes. The paper explains the context in which micro servers have evolved the and guidelines for identifying whether workloads are well suited to micro server deployments.

Posted: 01 Jul 2011 | Published: 01 Jul 2011

WHITE PAPER: This paper, an overview of the findings of the IBM Global CIO Study, can help you get a clearer view of the challenges IT is facing and how some of the most successful CIOs and IT organizations are meeting those challenges.

Posted: 20 May 2011 | Published: 20 May 2011

WHITE PAPER: This white paper is the culmination of results from a survey conducted - which asked IT professionals about their priorities, concerns and goals regarding the dynamic world of IT systems management - painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.

Posted: 29 Mar 2011 | Published: 29 Mar 2011

WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).

Posted: 15 Feb 2011 | Published: 15 Feb 2011

WHITE PAPER: This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it.

Posted: 22 Dec 2010 | Published: 22 Dec 2010

WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program.

Posted: 22 Dec 2010 | Published: 22 Dec 2010

WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.

Posted: 22 Oct 2010 | Published: 15 Jan 2010

WHITE PAPER: Most enterprises are now evaluating external clouds to offloadtheir dynamic IT workloads, including application development,testing, training, IT prototyping and ERP migration environments.This white paper explores the top ten requirements buyersmust evaluate to select the right cloud provider.

Posted: 07 Sep 2010 | Published: 07 Sep 2010

WHITE PAPER: Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.

Posted: 03 Apr 2009 | Published: 01 Aug 2008

WHITE PAPER: Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems.

Posted: 26 Jun 2008 | Published: 01 Jan 2007

WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.

Posted: 08 Oct 2007 | Published: 01 Sep 2007

WHITE PAPER: This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development.

Posted: 30 Jul 2007 | Published: 12 Mar 2007

WHITE PAPER: In this white paper, discover a comprehensive portfolio of servers which deliver flexibility to respond quickly and effectively to changes, with the availability, scalability and cost features that are most appropriate for your business continuity needs.

Posted: 19 Jul 2006 | Published: 01 Jul 2006