sponsored by IBM
Posted:  22 Oct 2010
Published:  15 Jan 2010
Format:  PDF
Length:  8  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

IBM Tivoli Service Request Manager is part of a unified product suite for service management built from the ground up on a single, common platform. It works seamlessly with the rest of the IBM Service Management product suite to help you provideĀ  enhanced IT service management capabilities to your organization. This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.






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