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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services White Papers (View All Report Types)
1 - 25 of 175 Matches Previous Page  |  Next Page
Rising IT Complexity Makes Remote Support Essential in Europe
sponsored by LogMeIn, Inc.
WHITE PAPER: Growing end-user expectations and the increasingly complex IT landscape are creating new challenges and pushing IT support operations to adapt. This white paper analyses a solution that functions quickly and reliably, helping to reduce the time spent resolving individual support tickets by giving support staff ability to prepare support request.
Posted: 28 Nov 2016 | Published: 01 Oct 2016

LogMeIn, Inc.

Forrester: Boost Application Delivery Speed
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This expert analysis report describes the common adoption patterns that organizations follow on their road to delivering applications faster and with higher quality. It allows you to understand the incremental journey of progress involving the delivery, collaboration, and benefits of this new development in application delivery.
Posted: 28 Nov 2016 | Published: 01 Oct 2016

Hewlett Packard Enterprise

Online Self-paced Learning - An idea whose time has come for India
sponsored by Pluralsight
WHITE PAPER: Access this white paper now to learn about this new e-learning platform and how it can integrate enterprise-grade analytics to provide employers with a granular view of who is learning what, where and how. Also, engage in some of the shifts observed after increasing self-paced e-learning is adopted for IT professionals.
Posted: 28 Nov 2016 | Published: 01 Oct 2016

Pluralsight

Application Security and DevOps: What Is the True State of Security in DevOps?
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper sums up some of the best practices for secure application deployment and offers informational tips on how to integrate between application security and DevOps teams. It also highlights multiple gaps that still exist between the opportunity to have security as a natural part of DevOps and the reality of current implementations.
Posted: 23 Nov 2016 | Published: 01 Oct 2016

Hewlett Packard Enterprise

A Guide To Growing The Perfect Employee
sponsored by Pluralsight
WHITE PAPER: This white paper explores how, with the right training, a good employee can be made into a great employee. Inside, gain tips to help you build a culture which fosters learning and growth. Plus, find out ways you can discover the right candidate, such as hiring for potential, looking at applicants' ability to adapt, and more.
Posted: 21 Nov 2016 | Published: 21 Nov 2016

Pluralsight

Enabling Better Banking Experiences
sponsored by ServiceNow
WHITE PAPER: In this case study, an ITSM service provider works alongside RBM to improve the delivery and management of technology services, while helping the company to reduce costs and meet compliance requirements. Read on to learn some of the other challenges this service provider helped this company overcome.
Posted: 16 Nov 2016 | Published: 01 Oct 2016

ServiceNow

Service Integration: Should You Do It Yourself or Outsource?
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent service integration layer and delivering seamless user experiences. Discover the pros and cons of building an in-house SIAM function vs. outsourcing to a SIAM partner.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

7 Key Success Factors for SIAM Transformation
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent process framework for interacting with suppliers, giving end-users a single point of access to critical IT services. Uncover best practices for implementing SIAM and tying your entire service delivery value chain together into one cohesive ecosystem.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

Cloud Archiving: A Guide for MSPs
sponsored by LogicNow
WHITE PAPER: To provide a broader value-added proposition for email archiving, MSPs can discuss cloud capabilities that helps customers mine their emails for insight and enable security monitoring. Learn more about how to offer cloud email archiving as a key part of your service portfolio.
Posted: 26 Oct 2016 | Published: 26 Oct 2016

LogicNow

Determining your MSP Offerings: Don't Sell Yourself Short
sponsored by LogicNow
WHITE PAPER: This resource offers tips on setting goals as a management service provider (MSP.) Learn how to propose a plan of action that helps your clients enter the next phase of their technology infrastructure.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

LogicNow

7 Ways to Make Yourself Harder to Hack
sponsored by LogicNow
WHITE PAPER: Whether you call it layered security or defense in depth, layers of control buys you time to respond effectively. Access now to learn more about integrated tools that cover security and network management for MSPs.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

LogicNow

Data Centre Optimisation:A Guide to Creating BetterEfficiency
sponsored by Chatsworth Products Europe
WHITE PAPER: This white paper addresses the challenges that IT faces, including managing efficiency, growing utilization, increasing rack density, and the evolution of IoT. Read on to learn some of the best practices behind improving your data center monitoring.
Posted: 13 Oct 2016 | Published: 01 Jul 2016

Chatsworth Products Europe

Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.
Posted: 12 Oct 2016 | Published: 30 Jun 2016

Red Hat

Why You Shouldn’t Be Afraid of Replacing Your Legacy ITSM Suite
sponsored by ServiceNow
WHITE PAPER: Migrating to a modern ITSM platform has myriad benefits. So why aren't more companies doing it? This white paper explores the fear of legacy suite change and how to overcome it.
Posted: 19 Sep 2016 | Published: 01 Aug 2016

ServiceNow

Cloud Computing Services: What's Your Enterprise IT Forecast
sponsored by Windsor Group
WHITE PAPER: This informational white paper identifies five essential characteristics that define cloud computing as well as how to use these to your advantage. Furthermore it predicts how enterprise cloud computing can enable day-to-day operations in ways traditional IT arrangements cannot.
Posted: 16 Sep 2016 | Published: 01 Jul 2016

Windsor Group

Benchmarking Your Internal IT Costs: Building Your IT Infrastructure Service Baseline
sponsored by Windsor Group
WHITE PAPER: This analytic white paper introduces the importance of benchmarking your internal IT costs by keeping track of your IT service baseline. Doing this can define your current IT infrastructure service cost and output, as well as act as a measurement tool for continuous improvement.
Posted: 16 Sep 2016 | Published: 01 Jul 2016

Windsor Group

Digital Business: CFOs and CIOs Find Success Through Collaboration
sponsored by SAP/Lenovo/Intel
WHITE PAPER: As digitalization and connectivity continue to change IT's function, CIOs are taking responsibility for leading innovation. Learn how to reenergize the CIO/CFO dynamic to both advance the interests of the business, as well as drive digital innovation.
Posted: 06 Sep 2016 | Published: 31 Dec 2015

SAP/Lenovo/Intel

A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
sponsored by LogMeIn, Inc.
WHITE PAPER: This infographic identifies the diverse demands of the end user, as well as the multifaceted world of modern computing, and how you can manage these challenges through remote IT support services.
Posted: 05 Aug 2016 | Published: 05 Aug 2016

LogMeIn, Inc.

Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

ServiceNow

Virtual Workspace:Finding the Right Workspace Aggregator
sponsored by Matrix42
WHITE PAPER: This feature white paper expands on some of the questions you may still have about finding the right workspace aggregator. It addresses some of the questions you may have about choosing the right workspace aggregator.
Posted: 12 Jul 2016 | Published: 12 Jul 2015

Matrix42

Performance and Flexibility Serve the Enterprise: Research Reveals Path to Maximize Linux Performance
sponsored by IBM
WHITE PAPER: This Forrester study of 150 North American application developers, IT architects, and strategists found that while these companies are very cautious about making a major ecosystem change, they recognize the increasing demand for better performance. Learn how to move past x86 and gain a better, more robust, performance-oriented architecture.
Posted: 14 Jun 2016 | Published: 01 Jun 2015

IBM

Evolving IT from Provider to Partner
sponsored by MuleSoft
WHITE PAPER: Learn how to design IT processes to lead the charge in enabling connectivity between business divisions. Explore how you can leverage IT transformation and API management to unify your company and spark innovation. In addition, tap into the 3 top outcomes for a center of IT enablement.
Posted: 21 Apr 2016 | Published: 21 Apr 2016

MuleSoft

A Business Risk Approach to IT Governance
sponsored by IBM
WHITE PAPER: Learn best practices for assessing overall effectiveness in today's highly distributed organizations and how to manage IT risks. Also discover the role a centralized IT governance system can play in realizing your IT governance strategy.
Posted: 20 Jul 2016 | Published: 30 Sep 2011

IBM

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Hands in the Air (HITA) Music Streaming App Delivers Waitless Streaming with IBM
sponsored by IBM
WHITE PAPER: See how SLLIN was able to add the stability and scalability they so badly needed to cater to their growing customer base. Their robust infrastructure can now seamlessly adjust to any fluctuations in user demand and automatically scale to keep pace with capacity demands.
Posted: 14 Jun 2016 | Published: 01 May 2016

IBM
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