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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services White Papers (View All Report Types)
1 - 25 of 136 Matches Previous Page  |  Next Page
A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

The Promise and Potential of Packaged ITaaS Solutions
sponsored by Nerdio
WHITE PAPER: Download this resource now to discover the benefits of prepackaged IT-as-a-Service (ITaaS) solutions, and how they can simplify complexity for easier decision-making – especially for SMB's.
Posted: 16 Mar 2017 | Published: 16 Mar 2017

Nerdio

You've Completed ITIL® Foundation: Now How to Implement It
sponsored by Global Knowledge
WHITE PAPER: Shortly after being awarded an ITIL® Foundation certification, a recipient's natural inclination is to ask: "Now what? How do I take the best practices I've learned and apply them to my organization?"
Posted: 20 Dec 2016 | Published: 01 Nov 2016

Global Knowledge

Reduce TCO for Your Data Center with a Streamlined Hardware Maintenance Strategy
sponsored by IBM
WHITE PAPER: This white paper describes how using a lifecycle approach to data center equipment maintenance and consolidating support vendors can help CPOs achieve goals like – reducing TCO, ease of vendor and contract management, optimizing IT availability and more.
Posted: 16 Dec 2016 | Published: 01 Nov 2016

IBM

Cloud Archiving: A Guide for MSPs
sponsored by Solarwinds MSP
WHITE PAPER: To provide a broader value-added proposition for email archiving, MSPs can discuss cloud capabilities that helps customers mine their emails for insight and enable security monitoring. Learn more about how to offer cloud email archiving as a key part of your service portfolio.
Posted: 26 Oct 2016 | Published: 26 Oct 2016

Solarwinds MSP

Determining your MSP Offerings: Don't Sell Yourself Short
sponsored by Solarwinds MSP
WHITE PAPER: This resource offers tips on setting goals as a management service provider (MSP.) Learn how to propose a plan of action that helps your clients enter the next phase of their technology infrastructure.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

Solarwinds MSP

7 Ways to Make Yourself Harder to Hack
sponsored by Solarwinds MSP
WHITE PAPER: Whether you call it layered security or defense in depth, layers of control buys you time to respond effectively. Access now to learn more about integrated tools that cover security and network management for MSPs.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

Solarwinds MSP

Driving Growth and Innovation with a Trusted Support Resource
sponsored by IBM
WHITE PAPER: In this paper, you will discover a technical support service designed to help you respond effectively to changing demands. Read on to learn about integrated, proactive support that will simplify your IT asset management, enhance service quality, and control IT costs.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

IBM

Cloud Technology: Frictionless Business Growth
sponsored by Infor
WHITE PAPER: With cloud computing becoming increasingly reliable and secure, it's time for your organization to explore how to break away from on-premise technologies. Access this white paper and uncover ways to allocate resources for cloud-based business growth.
Posted: 26 Feb 2016 | Published: 26 Feb 2016

Infor

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

A Guide To Growing The Perfect Employee
sponsored by Pluralsight
WHITE PAPER: This white paper explores how, with the right training, a good employee can be made into a great employee. Inside, gain tips to help you build a culture which fosters learning and growth. Plus, find out ways you can discover the right candidate, such as hiring for potential, looking at applicants' ability to adapt, and more.
Posted: 21 Nov 2016 | Published: 21 Nov 2016

Pluralsight

A Business Risk Approach to IT Governance
sponsored by IBM
WHITE PAPER: Learn best practices for assessing overall effectiveness in today's highly distributed organizations and how to manage IT risks. Also discover the role a centralized IT governance system can play in realizing your IT governance strategy.
Posted: 20 Jul 2016 | Published: 30 Sep 2011

IBM

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Hands in the Air (HITA) Music Streaming App Delivers Waitless Streaming with IBM
sponsored by IBM
WHITE PAPER: See how SLLIN was able to add the stability and scalability they so badly needed to cater to their growing customer base. Their robust infrastructure can now seamlessly adjust to any fluctuations in user demand and automatically scale to keep pace with capacity demands.
Posted: 14 Jun 2016 | Published: 01 May 2016

IBM

5 steps to aligning IT to the needs of your organization
sponsored by CISCO & INTEL® XEON® PROCESSOR
WHITE PAPER: Read this white paper to uncover the five steps you can take to align your IT to the needs of your organization. Inside, uncover how to develop a vision, leverage cloud to facilitate alignment, and much more.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

CISCO & INTEL® XEON® PROCESSOR

Linking Resiliency to Business Objectives: How To Make a Case For Corporate Investment
sponsored by IBM
WHITE PAPER: This white paper serves as a guideline for IT professionals, and explains how to generate investment for resiliency initiatives by linking IT risks to business risk using one resiliency services framework. Access this white paper to learn how to uncover the critical connections between IT and the business.
Posted: 31 Aug 2015 | Published: 31 May 2015

IBM

Bare Metal Clouds: The Pros and Cons of a Non-Virtualized Option
sponsored by IBM
WHITE PAPER: This informative guide explores the pros and cons of a "bare metal cloud" – a cloud service that is not virtualized.
Posted: 08 Jul 2015 | Published: 17 Jan 2014

IBM

Simplifying IT to Drive Better Business Outcomes and Improve ROI
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In this analyst white paper, examine several strategies to cut IT complexity. Explore the pros and cons of virtualization, converged infrastructure, outsourcing operations, and more within. Read on now to learn which strategy is right for your organization.
Posted: 28 Jan 2015 | Published: 04 Jun 2014

Oracle Corporation UK Ltd

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic

HP Financial Services in brief
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper explores the investment solutions that support the transition to the updated styles of IT. Learn how these solutions can provide the flexibility for change that new technology is bringing and how it can adapt to future requirements.
Posted: 21 Oct 2014 | Published: 31 Dec 2013

Hewlett-Packard Enterprise

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

Managed Mobility Services: Reduce Your Risk and Improve Productivity
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

The world's most important gathering of CIOs and Senior IT executives
sponsored by Gartner
WHITE PAPER: Explore this resource to learn about Gartner Symposium/ITxpo 2014, where over 3,000 CIOs will be in attendance. Read on to get an exclusive first-look at who will be speaking and the subjects that will be covered to help you take your enterprise to the next level.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Gartner

Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010

Pangea Systems
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