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IT Management Services

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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services White Papers (View All Report Types)
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CA Cloud Service Management data sheet
sponsored by CA Technologies.
WHITE PAPER: Access this resource to learn the benefits and results of a next generation set of service management tools. You'll learn how these tools provide a powerful but flexible solution that is built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short.
Posted: 25 Feb 2015 | Published: 29 Aug 2014

CA Technologies.

The Next Generation of Service Desks
sponsored by CA Technologies.
WHITE PAPER: This white paper takes you through the role and function of the next generation of service desks.
Posted: 24 Feb 2015 | Published: 31 Dec 2014

CA Technologies.

The DevOps Mindset: Real-World Insights from Tech Leaders
sponsored by Rackspace
WHITE PAPER: This white paper contains insights from technology leaders on the trials and successes of collaboration between Development and Operations teams, and provides suggestions for companies looking to adopt the DevOps mindset.
Posted: 20 Feb 2015 | Published: 29 Aug 2014

Rackspace

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how ConnectWise, a leading business management platform, enabled Australian-based IT solution provider PowerNET to create profitability through efficiency and make sales predictable.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

The Compelling Case for a Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: This white paper explores the challenges, benefits and ideal capabilities of automated IT service management.
Posted: 13 Feb 2015 | Published: 13 Feb 2015

IBM

Simplifying IT to Drive Better Business Outcomes and Improve ROI
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In this analyst white paper, examine several strategies to cut IT complexity. Explore the pros and cons of virtualization, converged infrastructure, outsourcing operations, and more within. Read on now to learn which strategy is right for your organization.
Posted: 28 Jan 2015 | Published: 04 Jun 2014

Oracle Corporation UK Ltd

Managing The Battle of Enterprise Work Chaos
sponsored by AtTask
WHITE PAPER: This white paper considers enterprise management essentials, focusing on efficiency and request management. Read on to see what you can do to resuscitate you workplace.
Posted: 27 Jan 2015 | Published: 27 Jan 2015

AtTask

How MPS Ensures Print Network Uptime
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this case study, learn how a managed print services platform can provide you with full visibility of your printing environment. Discover how end-to-end management can reduce troubleshooting times by up to 70% and increase uptime. Additionally, read on to learn how MPS reduces costs and complexity.
Posted: 27 Jan 2015 | Published: 14 Nov 2012

Hewlett-Packard Limited

Service Virtualization Implementation Strategies
sponsored by Parasoft Corporation
WHITE PAPER: Access this resource to explore your options when it comes to implementation approaches for service virtualization. You'll get a better idea as to how you can develop the strategy best suited to your organization's needs.
Posted: 08 Jan 2015 | Published: 08 Jan 2015

Parasoft Corporation

7 Steps to Next-Gen Managed IT Services Success
sponsored by CompTIA
WHITE PAPER: Explore this exclusive guide to learn the seven steps to next-gen IT management. Discover what your peers offer and provide and how you can successfully carve out your share of the market. Read on to learn more.
Posted: 22 Dec 2014 | Published: 05 Jan 2012

CompTIA

CompTIA Managed Services Trustmark Quick Start Guide
sponsored by CompTIA
WHITE PAPER: Explore this featured resource to learn the strategies to maximize your revenue and provide high caliber services. Examine this guide to gain expert insight into managed services and how to excel as a provider.
Posted: 22 Dec 2014 | Published: 05 Dec 2013

CompTIA

2014 Annual Trends in Managed Services
sponsored by CompTIA
WHITE PAPER: View this extensive and thorough white paper to explore a managed services provider buying guide. Discover what sets the good providers apart from the average ones as well as the red flags to avoid. Read now to learn all you need to know and more when choosing a service provider.
Posted: 18 Dec 2014 | Published: 06 Mar 2014

CompTIA

Buying Guide for Managed Services
sponsored by CompTIA
WHITE PAPER: View this white paper and explore a buyer's guide for managed services. Discover the several subsystems and the characteristics to look for in a good provider. Read on to learn the warning flags and obstacles to avoid.
Posted: 16 Dec 2014 | Published: 15 Jul 2014

CompTIA

Rackspace Managed Virtualization
sponsored by Rackspace
WHITE PAPER: Download this white paper to discover how you can lift and shift the day to day tasks from your on-premise data center to a hosting provider. Progress your organization on the virtualization path by offloading the dirty work to free your staff to innovate.
Posted: 13 Nov 2014 | Published: 03 Nov 2014

Rackspace

Dedicated VMware vCloud®
sponsored by Rackspace
WHITE PAPER: Extend your on-premise virtual environment to a managed hosting provider to accelerate your business's journey to the hybrid cloud. You can remove the worry of tedious maintenance work and hone in on core business functions.
Posted: 10 Nov 2014 | Published: 31 Jul 2014

Rackspace

The Total Economic Impact Of INetU’s Managed Server And Infrastructure Hosting
sponsored by INetU Inc.
WHITE PAPER: This resource examines the total economic impact and the real-world value of INetU's Managed Hosting services. You'll also get better insight into how this solution allows you to manage your networking and server environments so that you can focus on using the system data to run your day-to-day operations, improving efficiency and capaci
Posted: 30 Oct 2014 | Published: 28 Jun 2013

INetU Inc.

Cloud Migration Security Check
sponsored by CenturyLink Technology Solutions
WHITE PAPER: This use case describes CenturyLink's partnership with a global shipping and logistics firm looking to adopt cloud technologies to lower IT support costs and refocus its resources.
Posted: 15 Oct 2014 | Published: 15 Oct 2014

CenturyLink Technology Solutions

Building Recurring Revenue as a Service Provider in 2014
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

N-able Technologies

Extracting the Full Business Value from Cloud Services
sponsored by NaviSite
WHITE PAPER: This white paper proposes that the key to achieving the most value from cloud investments includes considering the impact that they will have throughout an entire organization, and explores real-world customer experiences that examine the true business impact of the cloud.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

NaviSite

Numa Networks’ Pure-Play MSP Strategy Pays Off with N-Able by Solarwinds
sponsored by N-able Technologies
WHITE PAPER: This case study explores how Numa Networks, a managed service provider, was able to deploy the IT channel's #1 rated RMM and MSP service automation platform.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

N-able Technologies

7 Tips on Becoming an IT Service Broker
sponsored by Rackspace
WHITE PAPER: This exclusive whitepaper explores seven important tips for transforming IT into a service broker.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Rackspace

Your Guide to Selecting Initial Workloads for Migration
sponsored by Rackspace
WHITE PAPER: As businesses adopt next-generation IT models to fuel innovation, IT teams find themselves spending more time on maintenance than actual innovating. However, with managed infrastructure services, IT leaders can get back in the game, shifting their focus to innovation once again.
Posted: 03 Sep 2014 | Published: 20 Jul 2014

Rackspace

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic

HP Financial Services in brief
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper explores the investment solutions that support the transition to the updated styles of IT. Learn how these solutions can provide the flexibility for change that new technology is bringing and how it can adapt to future requirements.
Posted: 21 Oct 2014 | Published: 31 Dec 2013

Hewlett-Packard Limited

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel
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