IT Management Services

WHITE PAPER: This in-depth profile from Computer Weekly, updated for 2013, gives you the key facts on Symantec's products, financial performance and strategy.

Posted: 14 May 2013 | Published: 14 May 2013

WHITE PAPER: Read this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment.

Posted: 06 May 2013 | Published: 26 Jun 2012

WHITE PAPER: This EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market.

Posted: 02 May 2013 | Published: 02 May 2013

WHITE PAPER: The short-term gains of ad hoc cloud adoption can quickly lead to long-term service integration and management pains without a well-developed cloud deployment plan. Review this essential resource to help guide you when designing your cloud service strategy.

Posted: 01 May 2013 | Published: 01 May 2013

WHITE PAPER: This white paper reviews both the unique pain points faced by small businesses in regards to data protection, as well as the solution provided by Datto ALTO, the first backup and disaster recovery (BDR) solution designed specifically for small business with the power of an enterprise BDR.  And at a small business price point.

Posted: 24 Apr 2013 | Published: 24 Apr 2013

WHITE PAPER: Check out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments.

Posted: 09 Apr 2013 | Published: 31 Jan 2013

WHITE PAPER: Forward-thinking IT departments are working together with cloud providers to integrate PaaS and IaaS models for a next-gen IT as a Service strategy. Realize the advantages of this unified cloud approach and learn about an advanced platform for deploying ITaaS environments.

Posted: 04 Apr 2013 | Published: 04 Apr 2013

WHITE PAPER: This 12 page special report from Computer Weekly gives you the facts on HP, its strategy, products and services and financial performance.

Posted: 23 Mar 2013 | Published: 22 Mar 2013

WHITE PAPER: This white paper offers a simple, unified, IT Management as a Service (ITMaaS) solution from CA Nimsoft that could help your business tackle traditional and unprecedented IT challenges. Click to learn more about the benefits of choosing an ITMaaS solution and the tools you can acquire from this approach.

Posted: 06 Mar 2013 | Published: 31 Dec 2012

WHITE PAPER: Access this white paper that explores today's changing business dynamics and their impact on enterprise IT. Learn more about cloud-based strategies for meeting these latest business requirements and review a case study for deploying IT Management-as-a-Service.

Posted: 06 Mar 2013 | Published: 06 Mar 2013

WHITE PAPER: Access this essential resource to uncover the three major pitfalls in service level management and detailed advice for avoiding these roadblocks when deploying and managing your cloud services.

Posted: 05 Mar 2013 | Published: 05 Mar 2013

WHITE PAPER: Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!

Posted: 04 Mar 2013 | Published: 30 Nov 2012

WHITE PAPER: This white paper defines today's cloud market and reviews a cloud implementation roadmap to help guide you in adoption process. Learn more about advanced approaches for leveraging cloud monitoring and service management through IT management-as-a-Service and its impact on the IT department.

Posted: 04 Mar 2013 | Published: 04 Mar 2013

WHITE PAPER: This white paper examines the five key factors to consider when transitioning to SaaS-based ITSM including security, integration, implementation and deployment. In addition, gain advice from your peers who have already implemented cloud-based IT service offerings.

Posted: 28 Feb 2013 | Published: 28 Feb 2013

WHITE PAPER: Access this white paper to learn about an advanced service integration and management (SIAM) model that can help reduce the costs and complexities of global multi-supplier IT environments. Discover key advice for becoming a successful IT service broker.

Posted: 28 Feb 2013 | Published: 28 Feb 2013

WHITE PAPER: Organizations expect immediate access to information and services, and as such, corporate IT departments feel pressure to be able to meet these expectations. Access this white paper to find out how organizations can improve their overall storage environment by implementing the cloud.

Posted: 28 Feb 2013 | Published: 17 Aug 2012

WHITE PAPER: This special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy.

Posted: 01 Feb 2013 | Published: 01 Feb 2012

WHITE PAPER: Access this whitepaper to learn how third-party IT services can drastically ease the pain of modernizing your IT portfolio.

Posted: 30 Jan 2013 | Published: 31 Dec 2011

WHITE PAPER: This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well.

Posted: 25 Jan 2013 | Published: 23 Jan 2013

WHITE PAPER: This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: Despite the travails of the UK economy over the last year, most ICT businesses have continued to perform robustly, responding swiftly to any need to downsize their teams or evolving their business models in order to deal with a changing environment.

Posted: 29 Nov 2012 | Published: 24 Mar 2011

WHITE PAPER: This six-page Buyer’s Guide to Green IT helps CIOs and senior IT professionals to identif y the issues around going green and explains the pros and cons of using third-party facilities to run IT services.

Posted: 29 Nov 2012 | Published: 26 Jan 2011

WHITE PAPER: When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.

Posted: 20 Nov 2012 | Published: 20 Nov 2012

WHITE PAPER: Access this exclusive resource to hear how the U.K. Ministry of Defense retired their diverse and outdated legacy IT systems and used new data center services to create a state-of-the-art infrastructure with enhanced information sharing and collaboration.

Posted: 19 Nov 2012 | Published: 31 Aug 2012