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Contact Center Management Success Story: Open English Wrangles Online Leads
sponsored by Five9
VIDEO: Discover how your organization can gain the same benefits as Open English in your contact center management system by watching this short video.
Posted: 01 Jun 2015 | Premiered: 18 Dec 2014

Five9

MicroScope Seminar: How to Succeed in Managed Services
sponsored by Kaseya International Limited
VIDEO: Access this essential resource to discover the top reasons why managed service providers (MSPs) should embrace end-point management and learn how to achieve breakthrough success in the IT managed services business
Posted: 22 Nov 2011 | Premiered: 22 Nov 2011

Kaseya International Limited

Best Practices to Gain Visibility and Control of Your Demand Network
sponsored by E2open
WEBCAST: This Webcast examines new demand network management trends and technologies that will enable multi-enterprise companies to maximize the potential of their demand networks.
Posted: 05 May 2009 | Premiered: May 21, 2009, 12:00 EDT (16:00 GMT)

E2open

Modernize CRM and ecommerce: 4 steps
sponsored by IBM.
PODCAST: Tune in to this exclusive podcast with Martin Gill from Forrester Research to get a four-step guide to developing an agile commerce strategy that will enable your company to swiftly adapt to changing customer demands and new technology.
Posted: 27 Dec 2013 | Premiered: Dec 9, 2013

IBM.

How Wholesale Backhaul Service Providers and Mobile Network Operators Can Maximize the Benefits of Migrating to Ethernet Backhaul
sponsored by InfoVista Corporation
WEBCAST: Discover how service quality visualization can help wholesale backhaul service providers and mobile network operators maximize the benefits of migrating to Ethernet backhaul.
Posted: 18 Feb 2012 | Premiered: Feb 17, 2012

InfoVista Corporation

SAP / Oracle Applications on the Cisco UCS platform
sponsored by Cisco Systems, Inc.
VIDEO: Watch this on-demand video featuring Len Landale, Director of ERP Applications at Secure24, to learn how third-party automation tools for SAP software can reduce redundancies for faster delivery to customers and increased cost savings. Watch this video now to learn more.
Posted: 01 Sep 2011 | Premiered: 30 Aug 2011

Cisco Systems, Inc.

Worksoft Certify Demo
sponsored by Worksoft
PRODUCT DEMO: Watch this demo to learn how to create automated testing processes in SAP applications with the help of Worksoft Certify.
Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

Worksoft

How Not to Get Fired: Choose JBoss Enterprise BRMS for Your Mission-Critical Business-Rules Deployment
sponsored by Red Hat
WEBCAST: Watch this webcast now to get an overview of the JBoss Enterprise BRMS and its key capabilities for tackling demanding process tasks.
Posted: 20 Jul 2012 | Premiered: Jul 20, 2012

Red Hat

Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

Taking control of the customer experience in retail banking
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience.
Posted: 17 Dec 2013 | Premiered: Nov 12, 2013

Hewlett-Packard Limited

The Future of the Contact Center: 7 Key Trends in 2015
sponsored by Five9
WEBCAST: In this webcast, Liz Osborn, VP of Product and Solution Marketing at Five9, discusses 7 key trends that are shaping the future of the contact center, from social engagement to OmniChannel capabilities. Watch now to access useful advice on maximizing the benefits of these trends within your organization.
Posted: 04 Jun 2015 | Premiered: Apr 2, 2015

Five9

Social Enterprise Services Overview Video
sponsored by Hewlett-Packard Company
WEBCAST: View this brief webcast to learn more about an l enterprise service solution that integrates social media channels with customer service strategies in order to build stronger relationships with clients.
Posted: 17 Jan 2014 | Premiered: Jan 17, 2014

Hewlett-Packard Company

HP's Proactive Customer Support within Social Media Channels
sponsored by Hewlett-Packard Company
WEBCAST: View this webcast to learn how a cloud-based customer engagement service monitors social media traffic in real-time to gain actionable information to strengthen customer relationships.
Posted: 17 Jan 2014 | Premiered: Jan 17, 2014

Hewlett-Packard Company

Using Backup Software For Secure, Offsite Data Protection
sponsored by Asigra
WEBCAST: Access this Q&A video to hear from Craig Cook, Director of OnDemand Services at Long View Systems, about why he chose Asigra for a secure backup solution that allowed the consulting and managed services provider to go to market with a cloud backup offering.
Posted: 07 Apr 2015 | Premiered: Aug 31, 2014

Asigra

Tips from the Trade – Competing on Web Analytics
sponsored by SAS
WEBCAST: The online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics.
Posted: 20 Aug 2009 | Premiered: Aug 20, 2009

SAS

How Do You Score? Silverpop's Benchmark Study of B2B Lead Management Practices
sponsored by Vtrenz, Inc
WEBCAST: Listen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices.
Posted: 20 Aug 2008 | Premiered: Aug 20, 2008

Vtrenz, Inc

Unlock the Value of Social Media Data
sponsored by Hewlett-Packard Company
WEBCAST: Social media data is extremely valuable for businesses, but it doesn't mean anything if you don't have the right tools and processes in place to make sense of it all. In this resource, discover a new approach to business intelligence that responds to the unique analytic challenges of social media data.
Posted: 28 Jun 2013 | Premiered: May 31, 2012

Hewlett-Packard Company

Leveraging Virtualization for Greater ROI
sponsored by FalconStor Software
WEBCAST: In this webcast you'll hear from Falconstor Software's Product Marketing Manager , Peter Eichers, as he discusses Falconstor storage virtualization solutions.
Posted: 20 May 2009 | Premiered: May 20, 2009

FalconStor Software

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 14 Apr 2009 | Premiered: Apr 14, 2009

SAP America, Inc.

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 13 Mar 2009 | Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT)

SAP America, Inc.

Changing the Economics of Storage Consolidation
sponsored by EMC Corporation
WEBCAST: This Webcast explores ways to simplify IT through the use of IP storage consolidation solutions. View this presentation to learn how you can consolidate your storage without the cost and complexity of Fibre Channel.
Posted: 02 Apr 2008 | Premiered: Apr 2, 2008

EMC Corporation

Actuate Rich Information Applications Platform Tour
sponsored by Actuate
SOFTWARE DEMO: Discover how Actuate enables organizations to make interactions and service a better, more convenient experience for their customers.
Posted: 07 Jan 2008 | Premiered: 03 Jan 2008

Actuate

IT Connects Customers to Brands
sponsored by Cisco Systems, Inc.
VIDEO: Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.
Posted: 16 Aug 2010 | Premiered: 16 Aug 2010

Cisco Systems, Inc.

Deliver Your Customers the Right Answer at the Right Time
sponsored by Oracle Corporation
VIDEO: Watch this brief video to learn how you can provide consistent and relevant answers fast on channels from self-service website queries to social media- increasing customer loyalty and reducing costs in the process.
Posted: 04 Aug 2013 | Premiered: 02 Aug 2013

Oracle Corporation

Designing Storage For Exchange 2007
sponsored by Dell, Inc.
WEBCAST: This Webcast will help you design a storage system that best matches the needs of your organization, providing tips on determining system needs and tools and resources for implementation.
Posted: 25 Sep 2007 | Premiered: Sep 25, 2007, 09:00 EDT (13:00 GMT)

Dell, Inc.

Video Whitepaper: Managing Risk & Uncertainty
sponsored by Oracle Corporation
VIDEO: View this video white paper to learn how Integrated business planning can help your company align strategic, operational, and financial plans.
Posted: 15 Dec 2009 | Premiered: 03 Nov 2009

Oracle Corporation

Cloud Computing: An Agile Approach to IT
sponsored by Hitachi Data Systems
VIDEO: In this video, learn how to securely virtualize IT assets into consolidated, easy to manage server and storage resources that can be provisioned as needed to support a wide range of applications and data types from a single, integrated infrastructure that is secure, reliable, scalable, cost-effective and agile in the face of changing demands.
Posted: 02 Feb 2010 | Premiered: 02 Feb 2010

Hitachi Data Systems

Webcast: Unlocking New Insights and Opportunities with Big Data
sponsored by IBM
WEBCAST: In this exclusive webcast, learn how you can use big data to create new business value, maintain relevance, and achieve greater operational efficiency.
Posted: 05 Sep 2013 | Premiered: Aug 19, 2013

IBM

Become a Social Business: Tap Into Social Data Insights
sponsored by IBM
WEBCAST: Access the following webcast to uncover what you need to know to become a successful social business. Learn about the tools and techniques and how to properly use them to turn social data into the actionable insights you need to be competitive.
Posted: 09 Jan 2014 | Premiered: Jan 9, 2014

IBM

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management
sponsored by KANA
WEBCAST: Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.
Posted: 22 Jun 2012 | Premiered: Jun 22, 2012

KANA
 
 
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