Inside Sales

EBOOK: In this e-book, we examine ten ways sales organizations can accelerate the progression from cold to close. From improving marketing results through pinpoint prospecting to making sure sales and marketing are on the same page, here are some tangible steps you can take to move faster from cold to close.

Posted: 09 Nov 2009 | Published: 09 Nov 2009

VIDEOCAST: During this webinar, Lead Generation Expert, Brian Carroll, will discuss how a multi-touch approach to lead nurturing can keep your prospects engaged through relevant content and timely conversations until leads are ready to talk to your sales team.

Posted: 04 Dec 2009 | Premiered: 04 Dec 2009

WHITE PAPER: Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.

Posted: 04 Nov 2009 | Published: 04 Nov 2009

WHITE PAPER: The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.

Posted: 05 Dec 2008 | Published: 05 Dec 2008

WEBCAST: As a salesforce.com customer, you understand gathering data is only the first step towards success. Reports from Salesforce still require a lot of hands-on manipulation to get to the level of insight you and your executives need to make effective decisions.

Posted: 26 Oct 2009 | Premiered: 26 Oct 2009

WHITE PAPER: MarketingProfs recently conducted an in-depth study on perceptions, behaviors and lead generation performance. Download the MarketingProfs Report to read the study's full findings and to learn how you can effectively calculate and leverage lead generation ROI within your own organization.

Posted: 21 Aug 2009 | Published: 21 Aug 2009

WHITE PAPER: Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.

Posted: 08 Jun 2009 | Published: 08 Jun 2009

WHITE PAPER: Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.

Posted: 27 Apr 2009 | Published: 27 Apr 2009

CASE STUDY: This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.

Posted: 21 Aug 2009 | Published: 21 Aug 2009

WHITE PAPER: Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications.

Posted: 26 Jan 2009 | Published: 26 Jan 2009

WHITE PAPER: Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

Posted: 26 Sep 2007 | Published: 26 Sep 2007

WHITE PAPER: Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.

Posted: 10 Jun 2009 | Published: 10 Jun 2009

WHITE PAPER: Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.

Posted: 10 Jun 2009 | Published: 10 Jun 2009

WHITE PAPER: This paper explores core principles companies can use to help them select a CRM system.

Posted: 20 Feb 2009 | Published: 20 Feb 2009

WHITE PAPER: How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.

Posted: 23 Jul 2009 | Published: 23 Jul 2009

WHITE PAPER: This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.

Posted: 20 Feb 2009 | Published: 20 Feb 2009

WHITE PAPER: This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.

Posted: 20 Feb 2009 | Published: 20 Feb 2009

WHITE PAPER: This paper explores the concepts of sales growth in relation to understanding who your customers are, connecting a go-to-market strategy with technology, and using technology to sharpen internal practices.

Posted: 02 Feb 2008 | Published: 02 Feb 2008

WEBCAST: View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.

Posted: 09 Sep 2009 | Premiered: 09 Sep 2009

WHITE PAPER: This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.

Posted: 10 Jun 2009 | Published: 10 Jun 2009

WEBCAST: As a sales manager, you may not have access to business analytics that may be telling a story about your team's performance. What analytics do you need in order to answer questions that may come down from upper management? In this session, you'll learn about what you need to see, report on, and summarize to manage your team's performance.

Posted: 19 Oct 2009 | Premiered: 19 Oct 2009

WHITE PAPER: This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.

Posted: 13 Mar 2009 | Published: 13 Mar 2009

WHITE PAPER: Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.

Posted: 26 Sep 2007 | Published: 26 Sep 2007

CASE STUDY: Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.

Posted: 19 Aug 2009 | Published: 19 Aug 2009

SOFTWARE DEMO: In today's economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.

Posted: 19 May 2009 | Published: 19 May 2009