Inside Sales

WHITE PAPER: To remain competitive, you need fast and accurate sales strategies – but traditional contract management practices are cumbersome and error-prone.  Access this resource to learn about a Salesforce add-on technology that automates the contract lifecycle and tracks individual contracts in real-time in order to streamline sales processes.

Posted: 22 Oct 2012 | Published: 22 Oct 2012

WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: This Focus Research eBook explores 30 best practices designed to help you weather the storm and successfully navigate an unsteady economy.

Posted: 01 Apr 2013 | Published: 01 Apr 2013

VIDEO: There are plenty of MSPs in the world that are successful and profitable. Want to know how they do it? Tune into this video to find out!

Posted: 18 Dec 2012 | Premiered: 14 Jun 2012

WHITE PAPER: This brief by sales expert Jill Konrath unveils 7 secrets to gaining access to new accounts that will transform you into a prospecting ninja.

Posted: 29 Jan 2013 | Published: 29 Jan 2013

WHITE PAPER: Buildings account for 49 percent of the total US energy consumption. This white paper demonstrates how IT leaders can better manage their energy and environmental programs while centrally managing the lifecycle of their facilities.

Posted: 27 Mar 2013 | Published: 27 Mar 2013

IT BRIEFING: This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits.

Posted: 01 Dec 2011 | Published: 01 Dec 2011

WHITE PAPER: Many businesses overlook cash flow management as a strategic asset - but this could be a huge mistake. In this resource, learn how you can optimize Accounts Payable, Accounts Receivable, Order Management, and other document-based business processes for a comprehensive, integrated approach.

Posted: 20 May 2013 | Published: 20 May 2013

WEBCAST: This webcast demonstrates how enterprise asset management helped Johns Hopkins Hospital improve clinical outcomes while lowering the cost of care and ensuring compliance. Learn how JHH can now more easily manage the increasingly sophisticated assortment of devices, tools and technologies that make high-quality health care possible.

Posted: 24 Apr 2013 | Premiered: Apr 24, 2013

EBOOK: This e-book takes a fascinating look at what it means to be an extreme leader. Read now to learn how you can energize your business and your teams. Uncover not only what it takes to be a great leader, but how you can accomplish it.

Posted: 04 Feb 2013 | Published: 04 Feb 2013

WHITE PAPER: This evaluation from Forrester looks at both the current capabilities of vendors to support cases and their potential to support projects and operations. Read now for an in-depth smart process application evaluation so you can make a more informed decision.

Posted: 16 May 2013 | Published: 16 May 2013

WEBCAST: As firms today are struggling to manage untamed business processes, the future of BPM is changing. In this webinar learn more about smart process apps and how they facilitate more effective collaboration by automating both structured and unstructured work activities. Analyze the trend and learn of upcoming innovations.

Posted: 22 Apr 2013 | Premiered: Apr 22, 2013

WHITE PAPER: This paper presents 10 best practices that can greatly reduce or even eliminate the angst so commonly associated with IT audits.

Posted: 20 Oct 2008 | Published: 17 Oct 2008

WHITE PAPER: This white paper highlights 10 key places SAP customers can reduce IT operational costs, with a focus on trimming support and data entry costs by automating data entry.

Posted: 03 Dec 2008 | Published: 03 Dec 2008

WHITE PAPER: What should you do to protect your data if your resources are limited? This paper describes ten steps to safeguard business data.

Posted: 16 Oct 2008 | Published: 16 Oct 2008

WHITE PAPER: Read this paper for an outline of the steps an organization needs to take to achieve enterprise-wide business process management success.

Posted: 15 Dec 2010 | Published: 15 Dec 2010

WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.

Posted: 18 Oct 2007 | Published: 01 Oct 2007

WHITE PAPER: This report explores feedback from over 500 mid-size companies, and aims to serve as a roadmap to those that desire to reduce costs, and improving accuracy and delivery performance.

Posted: 13 Jan 2009 | Published: 13 Jan 2009

WHITE PAPER: For small and medium-sized businesses (SMBs), the impacts of a disaster can result in loss of or lack of access to data, applications, and work facilities. This paper explains five key steps to consider when implementing a program for your company.

Posted: 25 Sep 2008 | Published: 25 Sep 2008

BOOK: This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices.

Posted: 03 May 2006 | Published: 31 Dec 2005

WHITE PAPER: Putting together a business case does not rank high on most IT executives’ list of favorite activities. But the ability to put together a compelling case is now more than ever a core competency. This paper explains how you can significantly increase your chances of approval if you follow the nine steps provided within.

Posted: 24 Feb 2011 | Published: 24 Feb 2011

WHITE PAPER: This white paper serves as a comprehensive, best-practices approach to business resilience and risk mitigation. Common types of risk and the steps organizations must take to develop an effective risk mitigation strategy are discussed.

Posted: 29 May 2008 | Published: 01 Sep 2007

WHITE PAPER: Read this white paper to explore the advanced features and capabilities offered in Oracle's BPM Suite 11g and discover the advantages it can offer your organization.

Posted: 03 Jul 2012 | Published: 25 Jun 2012

WHITE PAPER: This paper examines the impact of unreliable data on retail banks. Defining the requirements needed to guarantee data reliability in retail banking, it offers a practical approach to creating and governing that data, and shows how you can get started in making trusted data available to improve marketing, customer service, risk management and more.

Posted: 04 Nov 2009 | Published: 02 Nov 2009

WHITE PAPER: This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.

Posted: 20 Jun 2012 | Published: 20 Jun 2012