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Relationship Management Reports
 
Embedding CX Design into an Organization
sponsored by Avtex
VIDEO: View this webinar to uncover how to embed CX design into your organization. Uncover the benefits of embedded CX, and discover everything you need to get started with your embedded CX design project.
Posted: 30 Sep 2019 | Premiered: 25 Jul 2018

Avtex

Customer Service Best Practices
sponsored by Genesys
EBOOK: How do you guarantee the success of your customer experience strategy? In this e-book, discover how to improve your existing customer experience strategy through the integration of customer service best practices from Genesys, and explore 5 ways to deal with customer challenges and burnout.
Posted: 12 Jul 2019 | Published: 12 Jul 2019

Genesys

How to Turn Your Contact Center into a Profit Generator
sponsored by Squelch
RESOURCE: In this article, glean the insight you need to turn your contact center into a profit generator. Learn how to elevate your customer service support team, and get started building a better CX strategy.
Posted: 26 Apr 2019 | Published: 22 Feb 2019

Squelch

Profiling ABM Success: New Research for Benchmarking and Roadmapping Your Own ABM Journey
sponsored by TechTarget
RESEARCH CONTENT: As account-based marketing (ABM) evolves, so too do the ways leading organizations implement it. In this research report, learn about successful B2B ABM practitioner experiences, successes, and struggles. Glean insight into ABM strategies, and explore the profile of a successful ABM program.
Posted: 18 Apr 2019 | Published: 18 Apr 2019

TechTarget

HR Service Center: Deliver Unmatched Employee Experiences
sponsored by Appian
WHITE PAPER: Appian’s intelligent automation and case management capabilities help increase productivity, accelerate HR processes, and improve employee experiences. Dive into this brief white paper to learn how Appian helps HR organizations create employee-centric solutions.
Posted: 23 Oct 2019 | Published: 23 Oct 2019

Appian

Act-On Helps Ultimo Software Solutions Rev Up Their Demand Engine and Transform Their Marketing
sponsored by Act-On Software
WHITE PAPER: Read this case study to learn how the implementation of marketing automation technologies led this company to see increased click-through rates by more than 5% YOY.
Posted: 02 Jul 2019 | Published: 31 Dec 2018

Act-On Software

Why B2B Marketers Can't Afford to Ignore Digital Advertising
sponsored by TechTarget
EBOOK: In this 3-part e-book, uncover insights and research into the effects of data-driven digital advertising, and find out why it's a critical component of any B2B marketing plan for companies looking to maximize funnel conversion rates.
Posted: 09 Apr 2019 | Published: 31 Dec 2018

TechTarget

How to Improve Your Sales Calls and Emails
sponsored by PipelineDeals
WHITE PAPER: As technology advances, so too should your sales strategies. Research shows that emails and calls are still two of the most effective strategies—so, read this white paper to learn how you can adapt these age old methods to an era of digital consumerism.
Posted: 03 Oct 2019 | Published: 03 Oct 2019

PipelineDeals

Top 4 SaaS Performance Metrics Tying Customer Success to Bottom-Line Revenue
sponsored by Squelch
RESOURCE: Customer success professionals provide an essential benefit to customers, but can also have a significant impact on the overall health of a business's bottom line, particularly for a SaaS business. Download this resource to learn more about the top 4 SaaS performance metrics that tie customer success to bottom-line revenue.
Posted: 29 Apr 2019 | Published: 26 Oct 2018

Squelch

Improve Outcomes with Patient Engagement
sponsored by ServiceNow
EGUIDE: Download this e-guide to learn how healthcare providers are leveraging emerging technologies like AI, IoT, machine learning and more, to improve physician-patient relationships.
Posted: 29 Aug 2019 | Published: 29 Aug 2019

ServiceNow
 

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