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ALSO CALLED: eHR, HR, Personnel, HRM, Human Resource Management, Personnel Management, Workforce Analysis, Labor
DEFINITION: Emotional intelligence (EI) is the area of cognitive ability involving traits and social skills that facilitate interpersonal behavior. Intelligence can be broadly defined as the capacity for goal-oriented adaptive behavior; emotional intelligence focuses on the aspects of intelligence that govern self-knowledge and social adaptation.The term first appeared in 1985, in Wayne Payne's doctoral thesis,  … 

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Human Resources Management White Papers (View All Report Types)
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2020 Foresight: Managing an ‘anywhere’ workforce
sponsored by VMware International Unlimited Company
WHITE PAPER: The future of work has arrived in the form of a distributed workforce, bringing with it tangible business and employee benefits. But is everyone ready for it? It’s hard to tell. Download this white paper to explore findings on remote work adoption, and tips for managing an “anywhere” workforce.
Posted: 26 Feb 2021 | Published: 26 Feb 2021

VMware International Unlimited Company

Maximizing Your Team’s Work-From-Anywhere Productivity with Real-Time Experience Management
sponsored by NWN Corporation
WHITE PAPER: As a result of the increasing importance of customer and employee experience, many organizations have decided to implement an experience management platform. Learn about these solutions, and how they can help you maximize your team’s productivity, in this white paper.
Posted: 19 Feb 2021 | Published: 19 Feb 2021

NWN Corporation

Strength Your Connection to Remote Employees
sponsored by Hughes Network Systems
WHITE PAPER: Looking ahead, it’s likely that remote work arrangements will become either a permanent solution or an element of a hybrid approach. In this e-Book, explore how to leverage technologies around digital experience, lines of communication, and collaboration as remote work becomes standard in your company. Download the e-Book here.
Posted: 18 Feb 2021 | Published: 18 Feb 2021

Hughes Network Systems

How to Improve Onsite-to-Offer Ratios
sponsored by Karat
WHITE PAPER: Read this white paper for tips on streamlining your technical hiring processes, and improving your onsite-to-offer ratios.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

Karat

HR Made Easy
sponsored by Paycom
WHITE PAPER: For a small business, having pro-level HR is key to the company’s success, but the list of tasks to take on can be overwhelming. To help with that, Paycom put together a checklist of payroll and HR-related tasks to alleviate stress and keep your small business moving forward. Read now and get prepared.
Posted: 09 Feb 2021 | Published: 09 Feb 2021

Paycom

HR Glossary
sponsored by Paycom
WHITE PAPER: Owning and operating a small business is demanding enough without having to comprehend unfamiliar HR terms and topics. To help ease this confusion, Paycom put together a glossary of common HR terms, from general HR to recruitment, payroll and benefits. Open now to expand your knowledge and set up your business for HR success.
Posted: 08 Feb 2021 | Published: 08 Feb 2021

Paycom

Tips to Create an Effective Employee Handbook
sponsored by Paycom
WHITE PAPER: An employee handbook presents a valuable opportunity for HR as it can save vast amounts of time and energy that might be spent answering questions. However, it can get tricky knowing what to add in, and what can be left out. Open up this white paper to get some tips that will help you understand what an effective employee handbook looks like.
Posted: 08 Feb 2021 | Published: 08 Feb 2021

Paycom

Online collaborative software: the missing link for recruiters
sponsored by Cafex
WHITE PAPER: Hiring delays are frustrating—especially if you’re managing a recruitment team that’s under pressure to find talent faster. Fortunately, with secure online collaboration software, you can accelerate the recruitment process and significantly reduce the amount of time it takes to fill positions. See how in this white paper.
Posted: 04 Feb 2021 | Published: 04 Feb 2021

Cafex

Build A Future-Ready Business
sponsored by Paycom
WHITE PAPER: With so many tasks to accomplish in so little time, successfully operating a small business can feel overwhelming. Fortunately, with the right HR solutions, you can streamline processes and spend less time on administrative duties. Get started with this white paper.
Posted: 04 Feb 2021 | Published: 04 Feb 2021

Paycom

Digital Employee Experience
sponsored by SocialChorus
WHITE PAPER: As remote and hybrid working become more popular—and permanent—providing an engaging digital employee experience (DEX) becomes increasingly important. Download this white paper for expert recommendations on how to provide the optimal DEX—based on results from SocialChorus’s recent survey.
Posted: 26 Jan 2021 | Published: 26 Jan 2021

SocialChorus

Build Your Bench Strength
sponsored by Cornerstone OnDemand
WHITE PAPER: Succession planning is an essential part of any small, medium, or growing business’ employee development strategy. It can help ensure you have the right people in the right roles—whether it’s for a planned or unexpected vacancy. Get started with succession planning today when you download this eBook.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Cornerstone OnDemand

Learning Management Survey
sponsored by Cornerstone OnDemand
WHITE PAPER: To get a read on the state of organizational learning, Cornerstone OnDemand recently conducted a survey that asked questions on: learning strategy and impact, learning maturity models, and more. Explore their findings, and expert recommendations, in this white paper.
Posted: 21 Jan 2021 | Published: 21 Jan 2021

Cornerstone OnDemand

How AI Will Impact Employee Hiring, Engagement, And Retention
sponsored by Emmersion Learning
WHITE PAPER: Amid the shift to remote work, organizations are realizing the advantages of using tools like AI to assist in the hiring process. Get expert insight on how AI is—and will continue to—impact employee hiring, engagement and retention in this paper.
Posted: 13 Jan 2021 | Published: 13 Jan 2021

Emmersion Learning

Engineering the Technical Interview
sponsored by Karat
WHITE PAPER: Conducting successful technical interviews is a huge challenge for many organizations. Download this white paper to explore a framework that can help your developers and hiring teams run productive, and consistent technical interviews.
Posted: 11 Jan 2021 | Published: 11 Jan 2021

Karat

Remote Agent Playbook
sponsored by RingCentral
WHITE PAPER: Transitioning to remote work has presented a lot of challenges for contact centers. Download this playbook to learn what strategies and tools you can implement today in your contact center to better support agents and customers during emergency situations.
Posted: 17 Dec 2020 | Published: 17 Dec 2020

RingCentral

The Digital Transformation Talent Imperative
sponsored by MATRIX Resources
WHITE PAPER: Explore supply and demand stats for different IT roles, as well as 3 strategies to help you attract the right talent, in this white paper.
Posted: 09 Dec 2020 | Published: 09 Dec 2020


Diversity and Inclusion (D&I) Plan for Technology SMBs
sponsored by CompTIA
WHITE PAPER: We've partnered with CompTIA to be able to bring you their insights on advancing diversity in technology for SMBs. You'll explore how you can plan for diversity and components worth assessing as you get started, talent acquisition and retention checklists, ERG benefits to employees and steps you can take to establish one, and more.
Posted: 12 Oct 2020 | Published: 12 Oct 2020

CompTIA

The Future of Work is Now: The State of Work Today & The Promise of Technology
sponsored by Pymetrics
WHITE PAPER: This article summarizes key points from a recent webinar co-hosted by HR Executiveand pymetrics, featuring pymetrics’ Head of Product, Priyanka Jain, and ClientPartner, Theo Roos. Download your copy to learn more.
Posted: 21 Sep 2020 | Published: 21 Sep 2020

Pymetrics

Removing Bias from Talent Decisions with Artificial Intelligence
sponsored by Pymetrics
WHITE PAPER: It is impossible to correct human bias, but it is possible to identify and correct biases in AI. Download this white paper to explore the necessary steps for ensuring the AI-powered technology you use for hiring is unbiased.
Posted: 21 Sep 2020 | Published: 21 Sep 2020

Pymetrics

Fairness in Hiring & Talent Management Drives Better Business Outcomes
sponsored by Pymetrics
WHITE PAPER: Check out this white paper to learn how pymetrics predictive model for hiring and talent management ensures fairness to all candidates going through their assessment using an active 3 step process.
Posted: 18 Sep 2020 | Published: 18 Sep 2020

Pymetrics

Creating an Action Plan for Your Agency’s Skills Gaps
sponsored by Cornerstone OnDemand
WHITE PAPER: Check out this white paper to see a worksheet that gives best practices and asks key questions from the public and private sectors for addressing skills gaps.
Posted: 18 Sep 2020 | Published: 18 Sep 2020

Cornerstone OnDemand

7 Top Tips to Keep Remote Employees Engaged
sponsored by BlackHawk Network
WHITE PAPER: At this very moment, hundreds of thousands of employees are working from home, either on a permanent basis or just temporarily. As a manager—or even an entire enterprise—what can you do to keep them engaged with work? Find out in this white paper, which explores 7 tips for keeping your team motivated.
Posted: 27 Aug 2020 | Published: 27 Aug 2020

BlackHawk Network

How focusing on skills grows revenue and improves productivity
sponsored by Cornerstone OnDemand
WHITE PAPER: Not focusing on your people first can cost you. Developing employees’ skills can provide organizations with revenue-generating opportunities—the question is how to foster these skills to achieve the maximum benefit for all involved. Learn how to do just that in Cornerstone’s 15-page guide.
Posted: 26 Aug 2020 | Published: 26 Aug 2020

Cornerstone OnDemand

The Surprising Value of Accurate Language Screening
sponsored by Emmersion Learning
WHITE PAPER: Download this white paper to see how improving your language screening process for contact center hiring can help you save time and money on training and recruiting, reduce agent turnover, and improve customer experience.
Posted: 25 Aug 2020 | Published: 25 Aug 2020

Emmersion Learning

How to Use—and When to Avoid— Interview-Style Language Testing
sponsored by Emmersion Learning
WHITE PAPER: When contact centers want to screen for language ability, most choose to conduct an interview-style assessment. If you plan to use an in-house solution for language assessment like an interview-style test, follow the 5 steps outlined in this white paper. Download your copy to learn more.
Posted: 25 Aug 2020 | Published: 25 Aug 2020

Emmersion Learning
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