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The Evolution of Collaboration: Tying the Knot with UC sponsored by TechTarget Security EGUIDE: In this E-Guide from SearchUnifiedCommunications.com, we explore the evolving relationship between unified communications (UC) and collaboration and explain why UCC is a match that can benefit any organization. Posted: 17 Apr 2013 \| Published: 17 Apr 2013 TOPICS: Collaboration \| Communications Systems \| Remote Users \| Social Computing \| Social Networking \| Unified Messaging \| Videoconferences \| Web Conferences

UC and Collaboration: Benefits and Market Drivers sponsored by TechTarget Security EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores the benefits collaboration can bring your enterprise and provides an in-depth look at the drivers forcing organizations to find a newer, better UCC solution for their employees to leverage. Posted: 30 Jan 2013 \| Published: 30 Jan 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Hosting Services \| Instant Messaging \| Mobile Workers \| Remote Users \| Social Computing \| Social Networking \| Unified Messaging \| Videoconferences

Mobile Collaboration: Strategies and Challenges sponsored by TechTarget Security EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the challenges small screens present to mobile collaboration and unveils how UC strategies and vendors are responding to these issues. Posted: 25 Jan 2013 \| Published: 25 Jan 2013 TOPICS: Collaboration \| Collaborative Applications Software \| File Sharing Protocols \| Instant Messaging \| Mobile Workers \| Smart Phones \| Tablet PC \| Unified Messaging \| Videoconferences \| Web Conferences

Communication and Collaboration in 2020: Inside UC’s Faster Future sponsored by TechTarget Security EGUIDE: In this E-Guide from SearchUnifiedCommunications.com, we take a trip to the year 2020 in an attempt to uncover how unified communications and collaboration will evolve and what it will mean for your organization. Posted: 07 Dec 2012 \| Published: 07 Dec 2012 TOPICS: Collaboration \| Mobile Workers \| Remote Users \| Smart Phones \| Telecommuting \| Unified Messaging \| Videoconferences \| Web Conferences

Integrating Mobile Device Management with UC Systems and Features sponsored by TechTarget Security EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the issues with combining the unique communications services and interfaces of multiple mobile device operating systems with corporate unified communications (UC) strategies, and best practices to overcome these challenges. Posted: 05 Jul 2012 \| Published: 05 Jul 2012 TOPICS: Collaboration \| Instant Messaging \| Mobile Device Management \| Mobile Workers \| Operating Systems \| SMS \| Social Networking \| Unified Messaging \| Videoconferences

UC Collaboration Tools: Greater simplicity needed for IT, end users sponsored by TechTarget Security EGUIDE: Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more! Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Collaboration \| Communications Systems \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Tablet PC \| Unified Messaging \| User Experience \| User Interfaces \| Videoconferences

Collaboration: RFP Technology Decisions Guide sponsored by TechTarget Security EGUIDE: Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Collaboration \| Instant Messaging \| International Telecommunication Union \| M2M Communications \| Mobile Workers \| SIP \| Social Networking \| Unified Messaging \| VDI \| Videoconferences

Collaboration: Assessing the Business/Technology Issue sponsored by TechTarget Security EGUIDE: In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Collaboration \| Instant Messaging \| Mobile Workers \| Remote Offices \| Remote Users \| Smart Phones \| Social Networking \| Tablet PC \| Unified Messaging \| Videoconferences

IP telephony trends: Migrating from PSTN to SIP trunking sponsored by TechTarget Security EGUIDE: Uncover the top five trends in enterprise IP telephony and learn the benefits and challenges of replacing PSTN with SIP-based services. Posted: 24 Feb 2012 \| Published: 24 Feb 2012 TOPICS: Disaster Recovery \| IP \| IP PBX \| IP Telephony \| Mobile Workers \| PSTN \| SIP \| SLA \| VDI \| Videoconferences \| VoIP \| WLAN

SIP contact centers: Key benefits and potential challenges sponsored by TechTarget Security EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com. Posted: 24 Feb 2012 \| Published: 24 Feb 2012 TOPICS: Automatic Call Distribution Systems \| Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| IP \| IP PBX \| SIP \| Social Networking \| Videoconferences \| Voice Communications Software \| VoIP

Video-conferencing action plan for the midmarket CIO sponsored by Comcast Business EGUIDE: This expert E-Guide discusses the integration of video-conferencing into a unified communications strategy by introducing guidelines for establishing a video-conferencing action plan and weighing the pros and cons of various web conferencing options. Posted: 22 Mar 2013 \| Published: 22 Mar 2013 TOPICS: Video Chat Software \| Video Services \| Video Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

CW Buyer's Guide: Tablets for business sponsored by TechTarget ComputerWeekly.com ESSENTIAL GUIDE: In this 11-page buyer's guide, Computer Weekly looks at the use of tablets in business and how the effect of mass adoption of tablets in the enterprise could be far more significant than either the desktop or laptop computer. Posted: 14 Jan 2013 \| Published: 14 Jan 2013 TOPICS: Citrix XenServer \| Microprocessors \| Mobile Device Management \| Mobile Workers \| Risk Management \| Security \| Security Management \| Smart Phones \| Tablet PC \| VDI \| Video Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Software \| Virtual Desktop Infrastructure \| Virtual Offices \| VMware \| Windows \| Xen

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration sponsored by Polycom, Inc. WHITE PAPER: The cloud is growing as a choice for government at all levels and globally. Why? Two big reasons: budget cuts and a need to streamline operations to provide more innovative, efficient services to a demanding, increasingly tech-savvy public. Posted: 06 Sep 2012 \| Published: 06 Sep 2012 TOPICS: Cloud Computing \| Collaboration \| Communications Systems \| Governments \| Public Sector \| Smart Phones \| Software as a Service \| Tablet PC \| Video Equipment \| Video Services \| Video Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Systems

Cisco IBSG Global Research Reveals New Ways for Banks To Prosper in an Omnichannel World sponsored by Cisco Systems, Inc. WHITE PAPER: Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them. Posted: 17 Aug 2012 \| Published: 17 Aug 2012 TOPICS: Banking Industry \| Banking Systems \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Data Security \| Financial Management \| Financial Services Industry \| Financial Systems \| Mobile CRM \| Mobile Workers \| Smart Phones \| Social Networking \| Tablet PC \| Video Services \| Video Systems \| Videoconferences

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage sponsored by ScanSource & ShoreTel WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity. Posted: 07 Aug 2012 \| Published: 31 Jul 2012 TOPICS: Call Centers \| Collaboration \| CRM \| IP \| IP Contact Centers \| IP Phones \| IP Telephony \| IP Videoconferences \| PBX \| PSTN \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| WAN \| Web Conferences

Report – Benchmarks for UC TCO sponsored by ShoreTel - OLD ANALYST REPORT: Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities. Posted: 02 Aug 2012 \| Published: 31 Jan 2012 TOPICS: Capital Expenditures \| Collaboration \| Instant Messaging \| IP \| IP Phones \| IP Telephony \| IP Videoconferences \| Systems Management \| TCO \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems

Live and On-Demand: Streaming Video with LifeSize UVC Video Center sponsored by LifeSize WHITE PAPER: Learn why video streaming has become a key part of the communications strategy of today's organizations, and how this tool can help you increase connectivity, save budget dollars, and boost productivity. Posted: 25 Jul 2012 \| Published: 25 Jul 2012 TOPICS: Collaboration \| Communications Systems \| Social Networking \| Streaming Video Software \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

5 Benefits of Cloud-Based Video Collaboration sponsored by LifeSize WHITE PAPER: Explore the top five reasons to adopt cloud-based video collaboration in your organization, including connecting remote users and reducing infrastructure investments. Posted: 18 Jul 2012 \| Published: 31 Dec 2011 TOPICS: Cloud Computing \| Collaboration \| Video Cameras \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

Cisco Prime Collaboration Manager (CM) 1.1 sponsored by Cisco Systems, Inc. TRIAL SOFTWARE: Uncover the details of Cisco Prime Collaboration Manager to learn how you can gain deeper network visibility, all the way down to the granularity of video flow statistics, to ensure an optimal end-user experience for your users. Posted: 02 Jul 2012 \| Premiered: 04 Nov 2011 TOPICS: Collaboration \| Network Management \| Network Monitoring \| Network Performance \| Networking \| Reporting Software \| Troubleshooting \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

The Quest for Killer SIP Apps sponsored by NACR WEBCAST: Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more! Posted: 13 Jun 2012 \| Premiered: May 31, 2012 TOPICS: Application Integration \| Cloud Computing \| CRM \| Instant Messaging \| ISDN \| Mobile Workers \| Remote Users \| SIP \| Smart Phones \| Social Networking \| Tablet PC \| Videoconferences \| VoIP

Business Case for Integrated Unified Communications and Contact Center Solution sponsored by ShoreTel - OLD WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. Posted: 08 Jun 2012 \| Published: 30 Jun 2010 TOPICS: Collaboration \| Contact Center Management \| Contact Center Software \| Contact Centers \| Contact Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Instant Messaging \| Teleconferences \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

Wireless LANs and Multimedia: Matching wired network performance and quality sponsored by TechTarget Security EZINE: The June edition of SearchNetworking.com’s Network Evolution E-Zine outlines the three basic steps enterprises should follow when preparing for video. Uncover how to integrate these steps into your network plans and learn how to say goodbye to your troubles with video. Posted: 01 Jun 2012 \| Published: 30 May 2012 TOPICS: 802.11 \| Access Control \| Access Rights \| Mobile Workers \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Network Security \| Network Traffic Management \| Networking \| Smart Phones \| Troubleshooting \| Videoconferences \| VoIP \| Wireless Networks \| WLAN \| WLAN Access Points \| WLAN Management \| WLAN Protocols

Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

Prepare for the Future of Integrated Communications sponsored by AT&T Corp WHITE PAPER: Many communications infrastructures use multiple platforms for voice and date, which have a complete lack of cohesion. Unfortunately, these legacy infrastructures cannot deal with the demands communications initiatives today put on them. Posted: 27 Mar 2012 \| Published: 13 Dec 2011 TOPICS: Communications Networks \| IP \| IP Networks \| IP Videoconferences \| MPLS \| SIP \| Video Systems \| Videoconferences \| Voice Networking \| VoIP

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications sponsored by IBM WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy. Posted: 02 Mar 2012 \| Published: 01 Sep 2010 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Mobile Device Management \| Mobile Workers \| Video Chat Software \| Videoconferences \| Videoconferencing Software \| Voice Communications Hardware \| Voice Communications Software

Videoconferences Reports