Digital Telephony

WHITE PAPER: Access this whitepaper to learn more about the “what, why, who and how” of Unified Communications.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

CASE STUDY: This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen.

Posted: 01 Apr 2011 | Published: 01 Apr 2011

WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.

Posted: 08 Feb 2012 | Published: 08 Feb 2012

WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.

Posted: 09 Feb 2012 | Published: 09 Feb 2012

WHITE PAPER: This paper explains various features (Softkeys) available to the phone while in a call state.

Posted: 10 Feb 2009 | Published: 10 Feb 2009

WEBCAST: Enterprises that employ collaboration in their business practices can benefit from using a collaboration management solution to improve manageability, prevent issues, and provide a high-quality user experience.

Posted: 26 Jan 2012 | Premiered: 26 Jan 2012

WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.

Posted: 06 Nov 2009 | Published: 06 Nov 2009

WHITE PAPER: This white paper discusses what IT architects need to know in order to successfully deploy desktop virtualization with communications and rich media, as well as support a variety of mobile devices.

Posted: 23 Dec 2011 | Published: 23 Dec 2011

WHITE PAPER: The Data Center of the future can't be built upon the technology of the past. In this white paper, learn from Gartner how a virtual network architecture from Avaya can reduce costs, and complexity, enabling an agile enterprise.

Posted: 10 Jun 2011 | Published: 10 Jun 2011

WHITE PAPER: For a better understanding of how traditional voice-centric networks are competing with new media and web-based competitors, read this white paper.

Posted: 16 Mar 2011 | Published: 16 Mar 2011

WHITE PAPER: In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.

Posted: 27 Aug 2009 | Published: 27 Aug 2009

WHITE PAPER: Uncover five key technical elements essential to supporting the new model for business communications.

Posted: 09 Feb 2012 | Published: 09 Feb 2012

WHITE PAPER: There is a well-spring of features and capabilities of Microsoft's Exchange Server 2007 messaging platform. The longer you use it, the more treasures you can pull up from the deep. In this paper, we'll look at and discuss five things you probably don't know about Exchange Server 2007.

Posted: 27 Jul 2009 | Published: 27 Jul 2009

WHITE PAPER: The benefits of virtual meeting technologies are clear, but often the wrong software is adopted. Learn about the latest offerings in virtual collaboration and why your organization can benefit from a more effective solution.

Posted: 16 Jan 2012 | Published: 16 Jan 2012

WHITE PAPER: The unified messaging capabilities included in Microsoft Exchange 2010 are making it an obvious upgrade choice for many SMBs.Working with a single vendor like Dell that provides a range of server, storage and service options allows IT departments to roll-out Microsoft Exchange 2010 environments that are tuned to corporate requirements and budgets.

Posted: 26 Apr 2011 | Published: 26 Apr 2011

WHITE PAPER: As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.

Posted: 26 May 2009 | Published: 26 May 2009

WHITE PAPER: This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.

Posted: 27 Aug 2009 | Published: 27 Aug 2009

WHITE PAPER: This solutions brief examines the benefits of unified networking solutions in reducing IT complexity, cutting IT infrastructure costs and easing network management complexity.

Posted: 17 Aug 2010 | Published: 17 Aug 2010

WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.

Posted: 19 Feb 2010 | Published: 19 Feb 2010

WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.

Posted: 27 Aug 2009 | Published: 27 Aug 2009

WEBCAST: View this demo to see how your company can resolve customer complaints and strengthen relationships by quickly uniting stakeholders through smartphones, desktops, PCs, video conferencing, and email across multiple platforms. Learn more about transforming your work and productivity with collaboration.

Posted: 03 Aug 2011 | Premiered: 03 Aug 2011

WHITE PAPER: Unified Communications (UC) integrates multiple communications modes and allows workers to communicate and collaborate more effectively with co-workers, customers and suppliers. Learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.

Posted: 12 Sep 2011 | Published: 12 Sep 2011

WHITE PAPER: This UC adoption report examines the results of conducted research looking at specific technologies currently used within large organizations. In addition, discover what UC can do for your organization, how to overcome the challenges UC presents, and how you can become a front runner.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

WEBCAST: This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution.

Posted: 02 Aug 2011 | Premiered: 02 Aug 2011

BROCHURE: Learn more about Unified Communications and Collaborations (UCC), including a solution that delivers UCC as a managed service from a single source.

Posted: 03 Jan 2012 | Published: 03 Jan 2012