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CW+: Compass: How benchmarking can identify IT savings
sponsored by ComputerWeekly.com
WHITE PAPER: Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool.
Posted: 20 Oct 2011 | Published: 22 Oct 2010

ComputerWeekly.com

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

Optimizing PC Performance with Simple Benchmarking Processes
sponsored by Intel Corporation
WHITE PAPER: Check out this paper to learn how to enhance PC performance and overall IT efficiency by utilizing Intel's unique new platform performance benchmarking process.
Posted: 02 Apr 2009 | Published: 03 Nov 2008

Intel Corporation

BusinessObjects Edge Series - Technical White Paper
sponsored by Business Objects
WHITE PAPER: This paper provides a technical overview of BusinessObject Edge Series-the end-to-end business intelligence (BI) solution for growing organizations. Learn how to take advantage of extensive BI capabilities to empower your end users and decision-makers
Posted: 04 Jun 2008 | Published: 01 Jan 2007

Business Objects

Cisco Wide Area Applications Services (WAAS) Report
sponsored by Cisco Systems, Inc.
WHITE PAPER: Learn how Cisco Wide Area Application Services (WAAS) can accelerate a range of business applications, including Microsoft Exchange, file sharing and web applications.
Posted: 16 Oct 2006 | Published: 01 Oct 2006

Cisco Systems, Inc.

The World's First Automated Testing Solution Developed Just for Citrix® Hosted Applications
sponsored by Tevron
BROCHURE: CitraTest is the only software test automation solution for conducting performance benchmarking, compatibility, functional and latency testing for Citrix hosted applications.
Posted: 25 Aug 2002 | Published: 01 Jan 2001

Tevron

How Does your Service Measure Up? Getting to Grips with Metrics
sponsored by GoToAssist
WHITE PAPER: This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
Posted: 19 Jul 2011 | Published: 19 Jul 2011

GoToAssist

Green Initiatives: Lowering Costs and Increasing Efficiency in the Data Center
sponsored by 3PAR
BOOK: Conserving energy, reducing floor space, and managing utility costs are becoming major priorities for IT organizations. In this study by Aberdeen, over 175 organizations were surveyed about their opinions on Best-in-Class practices for IT organizations.
Posted: 07 May 2008 | Published: 01 Feb 2008

3PAR

The Enterprise Mobile Messaging Benchmark Report
sponsored by Good Technology
WHITE PAPER: Download this white paper and discover the benefits of implementing a mobile messaging strategy and learn how to save time, increase customer responsiveness and determine the value of mobile messaging projects.
Posted: 25 Apr 2007 | Published: 01 Dec 2006

Good Technology

Webroot SecureAnywhere Business Endpoint Protection vs. Seven Competitors
sponsored by Webroot
WHITE PAPER: This performance benchmark report reveals the results of an objective performance test conducted on eight endpoint security software products. Inside, learn which solutions are leading the pack for endpoint protection.
Posted: 30 May 2013 | Published: 17 Jan 2013

Webroot
 
 
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