Change Management White Papers

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The New Face of IT Service Management: Aligning Business, Development and Operations Teams for Strategic Advantage
sponsored by IBM
WHITE PAPER: This research shows that a lack of trust in IT's ability to deliver business value is one of the biggest hurdles that enterprises face in bringing IT and business closer together.
Posted: 13 Feb 2009 | Published: 13 Feb 2009

IBM

The CIO Profession: Leaders of Change, Drivers of Innovation
sponsored by IBM
WHITE PAPER: CIOs are emerging as leaders of innovation and bringing those ideas to the table, putting their end-to-end knowledge of the business to use in thinking through new technology-based opportunities.
Posted: 11 Feb 2009 | Published: 10 Feb 2009

IBM

Implementing Device Restrictions in Vista and Server 2008
sponsored by Global Knowledge
WHITE PAPER: With Vista clients and Server 2008 systems, we have a number of new Group Policy settings that allow us to exert some level of control over which devices users can install and use.
Posted: 23 Jan 2009 | Published: 23 Jan 2009

Global Knowledge

Multi Process HR Outsourcing for Large US Retailer
sponsored by Wipro
WHITE PAPER: Learn from the success one of the largest U.S. retailers who implemented an integrated global HR outsourcing solution that combined process, technology, domain, and service delivery expertise.
Posted: 13 Jan 2009 | Published: 13 Jan 2009

Wipro

Simple Ways to Get the Most from Your Blade Environment
sponsored by HP & Intel®
WHITE PAPER: Bladed environments have proven their ability to reduce complexity and costs, while also delivering an impressive level of flexibility to help organizations of all types and sizes quickly adapt to evolving requirements and realities.
Posted: 20 Dec 2008 | Published: 19 Dec 2008

HP & Intel®

Achieve True Collaboration in Global Development
sponsored by Telelogic, An IBM Company
WHITE PAPER: This paper explains the effective management of human capital, which includes not just the organization's own employees, but also members of the outsourcing team as well, is a key success factor.
Posted: 17 Dec 2008 | Published: 17 Dec 2008

Telelogic, An IBM Company

ITIL V3 and the PMBOK® - Distinct but Complementary
sponsored by Global Knowledge
WHITE PAPER: This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps
sponsored by Global Knowledge
WHITE PAPER: This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
Posted: 10 Dec 2008 | Published: 01 Jan 2006

Global Knowledge

Windows Essential Business Server 2008: Deploying Windows Mobile 6 with Windows Essential Business Server 2008
sponsored by Microsoft
WHITE PAPER: This document provides step-by-step instructions for deploying devices powered with Windows Mobile 6 in an IT infrastructure that is based on the Windows Essential Business Server 2008 (Windows EBS 2008) server solution.
Posted: 05 Dec 2008 | Published: 05 Dec 2008

Microsoft

ISSU: A Planned Upgrade Tool
sponsored by Juniper Networks, Inc.
WHITE PAPER: This paper describes the selection of an ISSU design, which requires a comprehensive approach that considers various permutations of redundant and non-redundant router architectures.
Posted: 25 Nov 2008 | Published: 25 Nov 2008

Juniper Networks, Inc.

The Complete Network Assessment
sponsored by Dorado Software
WHITE PAPER: This paper gives a brief overview on how a complete network inventory assessment can improve the health & security of network.
Posted: 19 Nov 2008 | Published: 19 Nov 2008

Dorado Software

ITIL® v3: What It Is and Why You Should Care
sponsored by Global Knowledge
WHITE PAPER: This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
Posted: 14 Oct 2008 | Published: 11 Oct 2008

Global Knowledge

Configuration Audit and Control: 10 Critical Factors to Change and Configuration Management Success
sponsored by Tripwire, Inc.
WHITE PAPER: As businesses have instituted internal, industry, and government mandated regulatory compliance, the need for audit data to prove conformity has also become a necessity. Read this white paper to learn how configuration audit and control provides a single, independent source for enforcing and reporting on a change policy across an organization.
Posted: 14 Oct 2008 | Published: 14 Oct 2008

Tripwire, Inc.

HRO Innovation: Building Blocks to Derive Full Value
sponsored by SAP America, Inc.
WHITE PAPER: In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing.
Posted: 18 Sep 2008 | Published: 18 Sep 2008

SAP America, Inc.

Converting Service Calls into Sales with Real-Time Offer Management
sponsored by SAP America, Inc.
WHITE PAPER: Banks, utilities, retailers, and the like are taking advantage of incoming calls and Web visits to make offers to existing customers. In this paper learn how with real-time offer management applications, can help leverage customer information.
Posted: 16 Sep 2008 | Published: 16 Sep 2008

SAP America, Inc.

Enterprise Risk Management in the Financial Services Industry: International Benchmark Survey May 2007
sponsored by SAS
WHITE PAPER: This report presents the 2007 results of SAS' annual international benchmark survey on enterprise risk management (ERM) in the financial services industry.
Posted: 10 Sep 2008 | Published: 05 Sep 2008

SAS

Virtual Data Center eZine - Volume 4
sponsored by Virtual Data Center eZine - Volume 4
WHITE PAPER: This e-zine issue explains the direct benefits of implementing a SAP virtualization plan. It compares virtualization platforms, highlights common problems, and offers tips to leverage hardware-assisted memory virtualization.
Posted: 20 Aug 2008 | Published: 18 Aug 2008

All resources sponsored by Virtual Data Center eZine - Volume 4

Driving Business Success with Software Reuse
sponsored by IBM
WHITE PAPER: This white paper explains how Software Reuse and its underlying fundamentals have evolved dramatically. It also discusses the benefits of constructing critical enterprise software applications through reusable parts.
Posted: 30 Jul 2008 | Published: 01 Mar 2008

IBM

LogRhythm and NERC CIP Compliance
sponsored by LogRhythm, Inc.
WHITE PAPER: LogRhythm has extensive experience in helping organizations improve their overall security and compliance posture while reducing costs, it automatically performs the first level of log analysis and also ensures you to meet your reporting requirements.
Posted: 25 Jul 2008 | Published: 01 Jul 2008

LogRhythm, Inc.

Best Practices for a Successful Upgrade Project
sponsored by HCL Software
WHITE PAPER: Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
Posted: 10 Jul 2008 | Published: 16 May 2008

HCL Software

Being Agile in a Non-Agile World
sponsored by Ivar Jacobson Consulting
WHITE PAPER: This paper discusses how to implement agile thinking in the context of both defined engineering practices and an organizations' Software Development Lifecycle.
Posted: 01 Jul 2008 | Published: 01 Jun 2008

Ivar Jacobson Consulting

Collaborative and Comprehensive: A Bold New Look for Global Sourcing
sponsored by Accenture
WHITE PAPER: This paper explores challenges and opportunities inherent in the global sourcing movement and provides at least five capabilities to be mastered if an organization is to achieve world-class status in the sourcing approaches and management techniques.
Posted: 26 Jun 2008 | Published: 01 Sep 2007

Accenture

Smart SOA: Best Practices for Agile Innovation and Optimization
sponsored by IBM
WHITE PAPER: This white paper discusses SOA deployment best practices and lessons learned. Learn how to use SOA technology to better support agile business innovation and optimization.
Posted: 10 Jun 2008 | Published: 01 Nov 2007

IBM

Simplifying Citrix XenApp -- Get the Insight you Need to Optimize Your Citrix Investment
sponsored by XTS
WHITE PAPER: This white paper provides an analytical perspective on how to best manage your Citrix environment.
Posted: 10 Apr 2008 | Published: 01 Apr 2008

XTS

Leading Energy Utility Company Increases Efficiency Through PeopleSoft Financials and HRMS Systems Upgrades
sponsored by Hexaware Technologies
WHITE PAPER: Explore the four phases of the lifecycle for the upgrade methodology of an on-site delivery model that provides upgrade services to enable one organization to achieve its business objects.
Posted: 10 Apr 2008 | Published: 01 Apr 2008

Hexaware Technologies