Change Management White Papers

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Dec 2, 2009

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Change Management
ALSO CALLED: Change and Configuration Management, Change Management (Systems), Change Management Systems, Change Control Management DEFINITION: 1) Change management is a systematic approach to dealing with change, both from the perspective of an organization and on the individual level. A somewhat ambiguous term, change management has at least three different aspects, including: adapting to change, controlling change, and effecting change. A proactive approach to dealing with change is at the core of all three aspects. For an organization, … Definition continues below.
Change Management White Papers (View All Report Types)
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Staying in Control When Requirements Change: Learn Ways to Keep Schedules and Costs in Line sponsored by IBM WHITE PAPER: An effective change management process can help you better identify how alterations will affect cost and schedule so you can keep them in control. This paper will explore change management approaches and how you can use IBM Rational® solutions to manage changes to development, system and IT artifacts. Posted: 01 Dec 2009 \| Published: 01 Dec 2009 TOPICS: Business Process Automation \| Business Process Management \| Business Processes \| Change Management \| Process Control Software \| Workflow Software \| Workload Automation

A Practitioner’s Guide to More Efficient Network Management sponsored by Hewlett-Packard Company WHITE PAPER: Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help. Posted: 13 Nov 2009 \| Published: 13 Nov 2009 TOPICS: Business Process Automation \| Business Processes \| Change Management \| Configuration Management \| IT Management \| Network Configuration Management \| Network Management \| Network Performance

Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency sponsored by Hewlett-Packard Company WHITE PAPER: This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures. Posted: 13 Nov 2009 \| Published: 13 Nov 2009 TOPICS: Business Service Management \| Change Management \| Configuration Management \| Data Center Management \| IT Management \| IT Managers \| IT Service Management \| Server Virtualization \| TCO

Fixing the SAP Upgrade Process: Nine Best Practices sponsored by Panaya, Inc. WHITE PAPER: This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost. Posted: 10 Nov 2009 \| Published: 10 Nov 2009 TOPICS: Change Management \| Configuration Management \| ERP \| ERP Software \| Risk Management \| SAP (Product) \| Software as a Service \| Software Best Practices \| Software Maintenance \| Software Upgrades

49 Do's, Don'ts, and Customer Lessons for SAP Upgrades: Going beyond the SAP Upgrade Clichés sponsored by Panaya, Inc. WHITE PAPER: In this article, the best advice on upgrading to SAP ERP 6.0 is compiled into a list of SAP upgrade do’s and don’ts for your reading enjoyment and practical use. Also included are some customer lessons from those who have upgraded to ERP 6.0 and have stories to tell. Posted: 10 Nov 2009 \| Published: 10 Nov 2009 TOPICS: Change Management \| Configuration Management \| ERP \| ERP Software \| NetWeaver \| SAP (Product) \| Software as a Service \| Software Best Practices \| Software Configuration Management \| Software Testing \| Software Upgrades

IT Survey Results: Top Priorities Through 2010 sponsored by BMC Software, Inc WHITE PAPER: What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies. Posted: 09 Nov 2009 \| Published: 09 Nov 2009 TOPICS: Capacity Planning \| Change Management \| Cost Benefit Analysis \| Data Center Infrastructure Efficiency \| IT Management \| IT Management Services \| Server Virtualization

Reduce Downtime by 70% - Without Spending a Dime: Applying Best Practices of Successful IT Organizations sponsored by Marathon Technologies WHITE PAPER: Read this paper to learn Niel Nickolaisen's proven model for strategic and tactical alignment of IT with business objectives - enabling IT to do more for the business with less. By implementing all four components of Niel's model, IT can dramatically reduce system downtime and closely align their efforts and investments with business priorities. Posted: 26 Oct 2009 \| Published: 26 Oct 2009 TOPICS: Change Management \| Downtime \| High Availability \| IT Best Practices \| IT Spending \| Systems Management \| Systems Management Software \| Windows Server Software

Solutions for Small to Medium Data Centers sponsored by APC WHITE PAPER: APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes. Posted: 23 Oct 2009 \| Published: 23 Oct 2009 TOPICS: Change Management \| Cooling Capacity \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Downtime \| Systems Management Software

Change Management Best Practices for the Engineering and Construction Industry sponsored by Oracle Corporation WHITE PAPER: The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects. Posted: 08 Oct 2009 \| Published: 08 Oct 2009 TOPICS: Best Practices \| Change Management \| Construction Industry \| Contract Management \| Contracts \| Project Management

Seven Practical Steps for Federal Cyber Security and FISMA Compliance sponsored by Tripwire, Inc. WHITE PAPER: This paper provides seven practical steps any information security organization can take to improve information system security and achieve compliance with relevant regulations, standards and internal security and operational policy. Posted: 05 Oct 2009 \| Published: 05 Oct 2009 TOPICS: Change Management \| Compliance (Systems Operations) \| Compliance Audits \| Configuration Management \| Cybersecurity \| Cyberterrorism \| Federal Information Security Management Act of 2002 \| Information Security \| Security Policies

'Lights Out' IT Management -- Automate Problem Identification & Resolution sponsored by Dorado Software WHITE PAPER: Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more. Posted: 16 Sep 2009 \| Published: 16 Sep 2009 TOPICS: Change Management \| Configuration Management \| IT Infrastructure \| IT Management \| Network Management \| Network Management Software \| Network Managers \| Network Monitoring \| Network Performance \| Network Performance Management Software \| Networking

Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 18 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

Ride the Express Lane in the Journey to Speed ITIL® Adoption sponsored by BMC Software, Inc WHITE PAPER: The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through... Posted: 18 Jun 2009 \| Published: 18 Jun 2009 TOPICS: Business IT Alignment \| Business Process Automation \| Business Process Management \| Business Service Management \| Change Management \| Compliance (Systems Operations) \| IT Best Practices \| IT Service Management \| ITIL \| Sales Force Automation \| Service Level Management \| Workforce Management Software

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management sponsored by BMC Software, Inc WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure... Posted: 17 Jun 2009 \| Published: 17 Jun 2009 TOPICS: Application Life-Cycle Management \| Business Process Automation \| Change Management \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| Portfolio Management (IT Management) \| Service Level Management \| SLA \| SLA Management Services \| SOA \| SOA Governance

Seven Requirements for Balancing Control and Agility in the Virtual Environment sponsored by BMC Software, Inc WHITE PAPER: Unparalleled agility is the promise of virtualization. But managing change, staying compliant, and preventing virtual sprawl are just a few of the challenges you could face before you reap the rewards. VMware joined us recently to co-author 7 must-read tips for striking the perfect balance in your virtual environment. Posted: 17 Jun 2009 \| Published: 17 Jun 2009 TOPICS: Capacity Planning \| Change Management \| Compliance (Systems Operations) \| Configuration Management \| High Availability \| High Performance Computing \| Server Consolidation \| Server Virtualization \| Server Virtualization Software \| Storage Capacity \| Storage Consolidation \| Storage Virtualization \| VMware \| VMware Server

The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them sponsored by Pivotal CRM, a CDC Software solution WHITE PAPER: This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: Business Process Management \| Change Management \| CRM \| CRM Best Practices \| CRM Software \| Customer Retention \| Customer Satisfaction \| Economic Environment \| Productivity \| ROI

Culture Change Considerations Due to Unified Communications sponsored by Hewlett-Packard Company WHITE PAPER: This IDC Insight provides an overview of the culture change considerations that end users should consider before adapting a UC solution. Posted: 03 Jun 2009 \| Published: 03 Jun 2009 TOPICS: Change Management \| Cloud Computing \| Email \| Human Resources Management \| Infrastructure Management \| Lotus Notes \| Unified Messaging

Five CIO Challenges Addressed by Better Change Management sponsored by IBM WHITE PAPER: In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage. Posted: 29 May 2009 \| Published: 29 May 2009 TOPICS: Change Management \| Compliance Best Practices \| ITIL \| Lotus Notes \| Reporting Software \| Six Sigma \| SLA \| SOA \| TCO \| Web Services

Achieving Service Excellence Across The Enterprise sponsored by Numara Software WHITE PAPER: Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. Posted: 21 Apr 2009 \| Published: 21 Apr 2009 TOPICS: Business Process Automation \| Change Management \| Collaboration \| Compliance (Systems Operations) \| CRM \| Customer Loyalty \| Customer Service \| Customer Support Software \| Knowledge Management \| Reporting Software \| Workflow Software

Ensuring Personally Identifiable Information (PII) Security Within U.S. Government Agencies sponsored by Embarcadero Technologies, Inc. WHITE PAPER: Safeguarding personally identifiable information (PII) and remaining in compliance with government regulations is a difficult challenge made easier with database tools from Embarcadero Technologies. Posted: 27 Mar 2009 \| Published: 27 Mar 2009 TOPICS: Change Management \| Database Management \| Database Management Software \| Database Security \| Documentation \| Personal Information Management Software \| Regulatory Compliance \| Security Standards \| SQL Server \| Storage Best Practices \| Storage Management Software

Taming Data Chaos: Simplify Data Integration with DataDirect Data Integration Suite sponsored by DataDirect Technologies WHITE PAPER: Data transformation and integration are key areas where specialized products can yield impressive time and cost efficiencies and The DataDirect Data Integration Suite is one of the leaders in this space. Read this paper for a detailed analysis of this product. Posted: 16 Mar 2009 \| Published: 16 Mar 2009 TOPICS: Application Life-Cycle Management \| Business Process Management \| Change Management \| Configuration Management \| SOA \| Software Quality Assurance \| Software Testing

Deploying XML Converters On Microsoft BizTalk Server sponsored by DataDirect Technologies WHITE PAPER: This document describes how to deploy DataDirect XML Converters for .NET on Microsoft BizTalk to help control the input and output ports of BizTalk applications that need to convert data in native formats to XML. Posted: 16 Mar 2009 \| Published: 16 Mar 2009 TOPICS: Application Life-Cycle Management \| Business Process Management \| Change Management \| Configuration Management \| SOA \| Software Quality Assurance \| Software Testing

DataDirect XML Converters Allow Health Care Payers and Providers to Comply with X12 EDI Standards sponsored by DataDirect Technologies WHITE PAPER: In this product review, Benefitfocus IT professionals discuss their experiences with DataDirect XML Converters 4.0. They rate the product using several criteria and detail how the implemented the product into their IT enterprise. Posted: 16 Mar 2009 \| Published: 16 Mar 2009 TOPICS: Application Life-Cycle Management \| Business Process Management \| Change Management \| Configuration Management \| SOA \| Software Quality Assurance \| Software Testing

Deliver Application Integration Projects in Days sponsored by Cast Iron Systems WHITE PAPER: This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months. Posted: 23 Feb 2009 \| Published: 23 Feb 2009 TOPICS: Application Life-Cycle Management \| Business Intelligence \| Change Management \| Configuration Management \| IT Service Management \| ITIL

Automate Virtualization in Your Data Center - EMA Analyst Report sponsored by Hewlett-Packard Company WHITE PAPER: This EMA white paper addresses the challenges of a complex multi-tier environment. It highlights specific examples of how virtualization provides measurable ROI, looks at the challenges for data center management that virtualization introduces, and most importantly, it provides specific and actionable recommendations for managing virtual systems. Posted: 17 Feb 2009 \| Published: 17 Feb 2009 TOPICS: Change Management \| Configuration Management \| Data Center Management \| Disaster Recovery \| Enterprise Systems \| High Availability \| IT Service Management \| Network Management \| Regulatory Compliance \| ROI

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CHANGE MANAGEMENT DEFINITION (continued): … change management means defining and implementing procedures and/or technologies to deal with changes in the business environment and to profit from changing opportunities.Successful adaptation to change is as crucial within an organization as it is in the natural world. Just like plants and animals, organizations and the individuals in them inevitably encounter changing conditions that they are powerless to control. The more effectively you deal with change, the more likely you are to thrive. Adaptation might involve establishing a structured methodology for responding to changes in the business …
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