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ALSO CALLED: International Standards Organization, International Organization for Standardization
DEFINITION: ISO 20000 is a global standard that describes the requirements for an information technology service management (ITSM) system. The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework. ISO 20000 also supports other frameworks, such as Microsoft's Operations Framework.ISO 20000 is comprised of two parts: a specification for IT Service Management  … 
Definition continues below.
ISO Reports
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IT jobswatch – trends in media IT recuitment
sponsored by ComputerWeekly.com
WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 20 Oct 2011

ComputerWeekly.com

SOA Reference Architecture
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Download the Open Group Service-Oriented Architecture reference architecture.
Posted: 17 Jan 2012 | Published: 17 Jan 2012

ComputerWeekly.com
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ISO DEFINITION (continued): … ISO 20000 is a global standard that describes the requirements for an information technology service management (ITSM) system. The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework. ISO 20000 also supports other frameworks, such as Microsoft's Operations Framework.ISO 20000 is comprised of two parts: a specification for IT Service Management (ISO 20000-1) and a code of practice for service management (ISO 20000-2).ISO 20000 was formerly called BS 15000 and was developed by the British Standards Institutions (BSI), an international standards, testing and certification organization.
ISO definition sponsored by SearchCIO.com, powered by WhatIs.com an online computer dictionary
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