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ALSO CALLED: International Standards Organization, International Organization for Standardization
DEFINITION: ISO 20000 is a global standard that describes the requirements for an information technology service management (ITSM) system. The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework. ISO 20000 also supports other frameworks, such as Microsoft's Operations Framework.ISO 20000 is comprised of two parts: a specification for IT Service Management  … 
Definition continues below.
ISO Reports
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Configuration Audit and Control: 10 Critical Factors to Change and Configuration Management Success
sponsored by Tripwire, Inc.
WHITE PAPER: As businesses have instituted internal, industry, and government mandated regulatory compliance, the need for audit data to prove conformity has also become a necessity. Read this white paper to learn how configuration audit and control provides a single, independent source for enforcing and reporting on a change policy across an organization.
Posted: 14 Oct 2008 | Published: 14 Oct 2008


Effective Security with a Continuous Approach to ISO 27001 Compliance
sponsored by Tripwire, Inc.
WHITE PAPER: In this white paper, learn how with Tripwire Enterprise, organizations can quickly achieve IT configuration integrity by proactively assessing how their current configurations measure up to specifications as given in ISO 27001.
Posted: 29 Jul 2008 | Published: 29 Jul 2008

2 Matches
 
ISO DEFINITION (continued): … ISO 20000 is a global standard that describes the requirements for an information technology service management (ITSM) system. The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework. ISO 20000 also supports other frameworks, such as Microsoft's Operations Framework.ISO 20000 is comprised of two parts: a specification for IT Service Management (ISO 20000-1) and a code of practice for service management (ISO 20000-2).ISO 20000 was formerly called BS 15000 and was developed by the British Standards Institutions (BSI), an international standards, testing and certification organization.
ISO definition sponsored by SearchCIO.com, powered by WhatIs.com an online computer dictionary
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