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Benchmarks White Papers (View All Report Types)
CW+: Compass: How benchmarking can identify IT savings
sponsored by
WHITE PAPER: Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool.
Posted: 20 Oct 2011 | Published: 22 Oct 2010

Best Practices in Creating a Strategic Finance Function
sponsored by SAP America, Inc.
WHITE PAPER: the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
Posted: 26 Jan 2009 | Published: 23 Jan 2009

SAP America, Inc.

Why Companies Fail: And the Information Imperatives to Help Ensure Survivability
sponsored by Kalido
WHITE PAPER: Companies are failing at an unprecedented rate. Read this paper to learn how Kalido's Active Information Management software can help companies accommodate the kinds of information required to stave off failure.
Posted: 04 Jun 2008 | Published: 01 Jan 2007


Guidance for Calculation of Efficiency (PUE) in Real Data Centers
sponsored by Schneider Electric
WHITE PAPER: Unfortunately, commonly published efficiency data is not computed using a standard methodology making it difficult to properly benchmark infrastructure efficiency in data centers. This paper explains the problem and describes a standardized method for classifying data center loads for efficiency calculations.
Posted: 28 Jan 2010 | Published: 28 Jan 2010

Schneider Electric

Benchmarking in the contact center: Tips for managing what you measure
sponsored by Avaya
WHITE PAPER: Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project.
Posted: 24 Oct 2012 | Published: 31 Dec 2010


Mobility in ERP 2011
sponsored by Sage Software
WHITE PAPER: This research report provides a comprehensive and in-depth look at the type of benefits can you expect to achieve by extending ERP beyond the desktop.
Posted: 13 Sep 2011 | Published: 13 Sep 2011

Sage Software

Improving Web Application Performance for Your End-Users: Creating a Better Customer Experience
sponsored by Gomez
WHITE PAPER: This report analyzes why data from the full range of Last Mile connections gives companies a strategic advantage in the hyper-competitive online marketplace.
Posted: 23 Apr 2008 | Published: 01 Apr 2008


Best Practices: 10 must-have metrics and benchmarks for better recruiting
sponsored by SuccessFactors
WHITE PAPER: To maximize company performance, you need the best talent – and the best talent comes from superior recruiting. This resource counts down 10 must-have metrics and benchmarks for better recruiting.
Posted: 25 Feb 2014 | Published: 25 Feb 2014


The Enterprise Mobile Messaging Benchmark Report
sponsored by Good Technology
WHITE PAPER: Download this white paper and discover the benefits of implementing a mobile messaging strategy and learn how to save time, increase customer responsiveness and determine the value of mobile messaging projects.
Posted: 25 Apr 2007 | Published: 01 Dec 2006

Good Technology

Case Study QuickView: IBM applies cloud environment to create a virtual benchmark center for high-performance computing
sponsored by IBM
WHITE PAPER: This abbreviated case study offers a quick glance at the time savings and cost efficiency achieved by the IBM Benchmark Center using cloud computing.
Posted: 18 May 2011 | Published: 18 May 2011

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