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BenchmarksWhite Papers (View All Report Types)
 
Ixia Black Book: 802.11ac Wi-Fi Benchmarking
sponsored by Ixia
WHITE PAPER: Examine 802.11ac Wi-Fi test methodologies in this white paper, which provides insight into the capabilities and features that matter most.
Posted: 07 Mar 2014 | Published: 07 Mar 2014

Ixia

CW+: Compass: How benchmarking can identify IT savings
sponsored by ComputerWeekly.com
WHITE PAPER: Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool.
Posted: 20 Oct 2011 | Published: 22 Oct 2010

ComputerWeekly.com

How Does your Service Measure Up? Getting to Grips with Metrics
sponsored by GoToAssist
WHITE PAPER: This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
Posted: 19 Jul 2011 | Published: 19 Jul 2011

GoToAssist

Webroot SecureAnywhere Business Endpoint Protection vs. Seven Competitors
sponsored by Webroot
WHITE PAPER: This performance benchmark report reveals the results of an objective performance test conducted on eight endpoint security software products. Inside, learn which solutions are leading the pack for endpoint protection.
Posted: 30 May 2013 | Published: 17 Jan 2013

Webroot

Case Study QuickView: IBM applies cloud environment to create a virtual benchmark center for high-performance computing
sponsored by IBM
WHITE PAPER: This abbreviated case study offers a quick glance at the time savings and cost efficiency achieved by the IBM Benchmark Center using cloud computing.
Posted: 18 May 2011 | Published: 18 May 2011

IBM

Selecting an Industry-Standard Metric for Data Center Efficiency
sponsored by APC by Schneider Electric
WHITE PAPER: This paper explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective.
Posted: 06 Feb 2008 | Published: 01 Jan 2007

APC by Schneider Electric

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

Why Companies Fail: And the Information Imperatives to Help Ensure Survivability
sponsored by Kalido
WHITE PAPER: Companies are failing at an unprecedented rate. Read this paper to learn how Kalido's Active Information Management software can help companies accommodate the kinds of information required to stave off failure.
Posted: 04 Jun 2008 | Published: 01 Jan 2007

Kalido

Cisco Wide Area Applications Services (WAAS) Report
sponsored by Cisco Systems, Inc.
WHITE PAPER: Learn how Cisco Wide Area Application Services (WAAS) can accelerate a range of business applications, including Microsoft Exchange, file sharing and web applications.
Posted: 16 Oct 2006 | Published: 01 Oct 2006

Cisco Systems, Inc.

Benchmarking in the contact center: Tips for managing what you measure
sponsored by Avaya
WHITE PAPER: Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project.
Posted: 24 Oct 2012 | Published: 31 Dec 2010

Avaya
 
 
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