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Benchmarks

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Benchmarks White Papers (View All Report Types)
 
Measuring Up your Field Service Performance
sponsored by ClickSoftware
WHITE PAPER: This white paper explains how to measure your field service team and how analytics and BI can become an invaluable tool for your business.
Posted: 09 Jul 2015 | Published: 09 Jul 2015

ClickSoftware

The Enterprise Mobile Messaging Benchmark Report
sponsored by Good Technology
WHITE PAPER: Download this white paper and discover the benefits of implementing a mobile messaging strategy and learn how to save time, increase customer responsiveness and determine the value of mobile messaging projects.
Posted: 25 Apr 2007 | Published: 01 Dec 2006

Good Technology

Selecting an Industry-Standard Metric for Data Center Efficiency
sponsored by Schneider Electric
WHITE PAPER: This paper explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective.
Posted: 06 Feb 2008 | Published: 01 Jan 2007

Schneider Electric

Ixia Black Book: 802.11ac Wi-Fi Benchmarking
sponsored by Ixia
WHITE PAPER: Examine 802.11ac Wi-Fi test methodologies in this white paper, which provides insight into the capabilities and features that matter most.
Posted: 07 Mar 2014 | Published: 07 Mar 2014

Ixia

How Does your Service Measure Up? Getting to Grips with Metrics
sponsored by GoToAssist
WHITE PAPER: This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
Posted: 19 Jul 2011 | Published: 19 Jul 2011

GoToAssist

Best Practices in Creating a Strategic Finance Function
sponsored by SAP America, Inc.
WHITE PAPER: the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
Posted: 26 Jan 2009 | Published: 23 Jan 2009

SAP America, Inc.

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

Cisco Wide Area Applications Services (WAAS) Report
sponsored by Cisco Systems, Inc.
WHITE PAPER: Learn how Cisco Wide Area Application Services (WAAS) can accelerate a range of business applications, including Microsoft Exchange, file sharing and web applications.
Posted: 16 Oct 2006 | Published: 01 Oct 2006

Cisco Systems, Inc.

BusinessObjects Edge Series - Technical White Paper
sponsored by Business Objects
WHITE PAPER: This paper provides a technical overview of BusinessObject Edge Series-the end-to-end business intelligence (BI) solution for growing organizations. Learn how to take advantage of extensive BI capabilities to empower your end users and decision-makers
Posted: 04 Jun 2008 | Published: 01 Jan 2007

Business Objects

Guidance for Calculation of Efficiency (PUE) in Real Data Centers
sponsored by Schneider Electric
WHITE PAPER: Unfortunately, commonly published efficiency data is not computed using a standard methodology making it difficult to properly benchmark infrastructure efficiency in data centers. This paper explains the problem and describes a standardized method for classifying data center loads for efficiency calculations.
Posted: 28 Jan 2010 | Published: 28 Jan 2010

Schneider Electric
 
 
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