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2013 Cost of Data Breach Study: UK
sponsored by ComputerWeekly.com
RESEARCH CONTENT: The cost of data breaches has risen for UK organisations iover the past year, but companies that appoint chief information secruity officers with enterprise-wide responsiblities can reduce their costs, this report from the Ponemon Institute reveals.
Posted: 05 Jun 2013 | Published: 05 Jun 2013

ComputerWeekly.com

The Global State of the PMO 2012
sponsored by ComputerWeekly.com
IT BRIEFING: This 2012 benchmarking survey from ESIĀ assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.
Posted: 17 May 2012 | Published: 17 May 2012

ComputerWeekly.com

Mobility in ERP 2011
sponsored by Sage Software
WHITE PAPER: This research report provides a comprehensive and in-depth look at the type of benefits can you expect to achieve by extending ERP beyond the desktop.
Posted: 13 Sep 2011 | Published: 13 Sep 2011

Sage Software

Benchmarking in the contact center: Tips for managing what you measure
sponsored by Avaya
WHITE PAPER: Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project.
Posted: 24 Oct 2012 | Published: 31 Dec 2010

Avaya

PassMark Report: Enterprise Endpoint Security Performance Benchmarks
sponsored by Symantec Corporation
ANALYST REPORT: This PassMark Software report details how six endpoint security solutions fared in a Windows 7 environment. Uncover how each product fared when tested upon sixteen benchmark metrics to get help finding the ideal solution for your enterprise.
Posted: 29 Jul 2013 | Published: 30 Nov 2012

Symantec Corporation

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

Improving Web Application Performance for Your End-Users: Creating a Better Customer Experience
sponsored by Gomez
WHITE PAPER: This report analyzes why data from the full range of Last Mile connections gives companies a strategic advantage in the hyper-competitive online marketplace.
Posted: 23 Apr 2008 | Published: 01 Apr 2008

Gomez

IBM® Lotus® Domino® Server Performance on Red Hat® Enterprise Linux® 5
sponsored by Red Hat and JBoss
WHITE PAPER: This paper gives a brief introduction to the Lotus Domino performance benchmarking concepts and methodology. It will also outline the detailed procedures for running the Server Load Utility with the N8Mail Workload. Finally, it presents the performance results of Lotus Domino Server on Red Hat Enterprise Linux (RHEL) for simulated workloads.
Posted: 18 May 2009 | Published: 15 May 2009

Red Hat and JBoss

Webroot SecureAnywhere Business Endpoint Protection vs. Seven Competitors
sponsored by Webroot
WHITE PAPER: This performance benchmark report reveals the results of an objective performance test conducted on eight endpoint security software products. Inside, learn which solutions are leading the pack for endpoint protection.
Posted: 30 May 2013 | Published: 17 Jan 2013

Webroot

Green Initiatives: Lowering Costs and Increasing Efficiency in the Data Center
sponsored by 3PAR
BOOK: Conserving energy, reducing floor space, and managing utility costs are becoming major priorities for IT organizations. In this study by Aberdeen, over 175 organizations were surveyed about their opinions on Best-in-Class practices for IT organizations.
Posted: 07 May 2008 | Published: 01 Feb 2008

3PAR
 
 
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