Call Center Outsourcing Multimedia

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May 19, 2013

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Call Center Outsourcing Multimedia (View All Report Types)

Building a Business Case for Service Management & Automation sponsored by ServiceNow WEBCAST: Watch this informative resource to discover the importance of service management and automation for IT department efficiency. Posted: 01 May 2013 \| Premiered: Jan 30, 2013 TOPICS: IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Enterprise Cloud Services video sponsored by Hewlett-Packard Limited VIDEOCAST: Watch this brief videocast to discover the challenges you face when your IT system isn't performing at the level it should be, then learn how bridging the gap through cloud computing can help you get the most value out of your IT systems and gain a competitive edge. Posted: 16 Aug 2012 \| Premiered: Aug 16, 2012 TOPICS: Cloud Computing \| Cloud Management \| IT Services \| IT Systems

ITSM classroom: How to run IT as a business sponsored by SearchCIO.com VIRTUAL SEMINAR: In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view. Posted: 08 Mar 2013 \| Premiered: 11 Mar 2013 TOPICS: CIOs \| Data Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| ITIL

Webinar: Benefits of Grid Computing in the Cloud sponsored by RightScale WEBCAST: See how pharmaceutical, insurance, and Web 2.0 companies are using grid computing to reduce costs and speed processing. You’ll learn how to set up a scalable compute array using RightScale's Grid Edition. Posted: 25 Feb 2010 \| Premiered: Feb 25, 2010 TOPICS: Architectures \| Best Practices \| Cloud Computing \| Configuration Management \| Grid Computing \| IT Outsourcing Services \| Platform as a service \| Scalability Testing \| Web 2.0

IBM CloudBurst: Simplifying the IT Environment for Better Productivity sponsored by IBM WEBCAST: In this video, Chris O'Connor of IBM discusses how companies are often hampered by the time-consuming assembly of different IT components. Posted: 19 May 2011 \| Premiered: May 19, 2011 TOPICS: Best Practices \| Cloud Computing \| Cloud Storage Strategy \| IT Best Practices \| IT Management Services \| ROI

Compucom and Intel vPro Out of the Box Innovation sponsored by Intel VIDEO: Compucom, provider of IT solutions to Fortune 1000 companies, describes how Intel innovation has taken Compucoms business to another level. Posted: 03 Dec 2009 \| Premiered: 14 Sep 2009 TOPICS: IT Management \| IT Services \| Notebook Computers \| Personal Computers \| Remote Control Software \| Security Management

Try Microsoft Office 365 Trial Download sponsored by Microsoft SOFTWARE DOWNLOAD: Download this free trial of Microsoft Office 365 to see the familiar software features of next-generation communications delivered as a cloud service. Posted: 01 Aug 2012 \| Premiered: 01 Aug 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| IT Asset Management Software \| IT Services \| Microsoft Certificate Programs \| Microsoft Certified Professional \| Microsoft Exchange \| Microsoft Office \| Microsoft Virtual Server

EMC and Microsoft Delivering Network Aware Service Management sponsored by Microsoft WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues. Posted: 28 Nov 2007 \| Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT) TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Podcast: Why SAP ERP As A Platform For Growth? sponsored by itelligence, Inc. PODCAST: Midsized organizations are challenged to strike the right balance between reducing costs and making targeted investments for future success. This session teaches you how to optimize the implementation of your ERP deployment for maximum gain. Posted: 14 Oct 2010 \| Premiered: Oct 14, 2010 TOPICS: Business Management \| Capacity Planning \| Cost Benefit Analysis \| ERP \| ERP Software \| IT Management \| IT Outsourcing Services \| Manufacturing \| Manufacturing Software \| Manufacturing Systems \| ROI \| SAP (Product) \| Software Selection \| Supply Chain Intelligence \| Supply Chain Management \| Vendor Selection

Preemptive Action: Mitigating Project Portfolio Risks in the Financial Services Industry sponsored by Oracle Corporation WEBCAST: In this webcast, discover key findings from The Economist Intelligence Unit's new research paper, “Mitigating the Impact of Project Failure in the Financial Services Industry.” Posted: 21 Dec 2010 \| Premiered: Feb 23, 2011, 11:00 EST (16:00 GMT) TOPICS: Decision Support Databases \| Decision Support Systems \| Financial Services Industry \| IT Management \| IT Management Services \| IT Service Management \| Project Management \| Project Management Software \| Project Portfolio Management

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