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Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Analyzing Virtualization Performance
sponsored by SearchServerVirtualization
VIRTUAL ENVIRONMENT: Getting insight into server and VM performance is essential for IT at any organization. Culling the right data is a challenge, however, so this classroom will examine the best ways to sift through performance reports and apply this knowledge to increase efficiency and ROI.
Posted: 28 Jul 2014 | Premiered: 29 Jul 2014

SearchServerVirtualization

End-to-End System Performance: Delivering Continuity and Reliability
sponsored by Dell, Inc.
VIDEO: It's the goal of every IT leader to hit the timelines set forth in planning and executing a project – but for a global sporting event, the pressure is paramount. Learn from those who were in the trenches about the solutions used, to ensure everyone involved had the best experience possible.
Posted: 29 Aug 2014 | Premiered: 29 Aug 2014

Dell, Inc.

Webinar: Accelerating Your Approach to Managed Services
sponsored by N-able Technologies
WEBCAST: Tune in now to access a helpful how-to playbook for understanding best business practices for your organization as a managed services provider (MSP).
Posted: 01 Oct 2013 | Premiered: Oct 1, 2013

N-able Technologies

Gartner Webinar: SaaS and IT Service Management
sponsored by FrontRange Solutions Inc.
WEBCAST: Join Gartner analyst David Coyle in this on-demand webcast for an inside look at software as a service (SaaS) and IT service management, and learn how SaaS can benefit your organization.
Posted: 05 Jul 2013 | Premiered: Dec 31, 2011

FrontRange Solutions Inc.

Cloud Infrastructure for The Real World
sponsored by Red Hat
VIDEO: This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up.
Posted: 16 Dec 2013 | Premiered: 27 Sep 2013

Red Hat

IBM CloudBurst: Simplifying the IT Environment for Better Productivity
sponsored by IBM
WEBCAST: In this video, Chris O'Connor of IBM discusses how companies are often hampered by the time-consuming assembly of different IT components.
Posted: 19 May 2011 | Premiered: May 19, 2011

IBM

Get Quick & Easy Access to IT Staffing with IM Link
sponsored by Ingram Micro
WEBCAST: This webcast covers an IT staffing service that will help fill in the holes in your understaffed IT department however you need it, and without breaking the bank.
Posted: 12 Dec 2013 | Premiered: Oct 25, 2013

Ingram Micro

IBM Service Management for Communication Service Providers
sponsored by IBM
SOFTWARE DEMO: This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business.
Posted: 26 Oct 2010 | Premiered: 22 Oct 2010

IBM

EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

Microsoft
 
 
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