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CRM Services

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ALSO CALLED: eCRM Services
DEFINITION: Services that include strategy formulation, software selection, software implementation, business process improvement, team/end-user training, and deployment.
CRM Services Multimedia (View All Report Types)
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Master the 3 Challenges of Modern Sales
sponsored by Oracle Corporation
VIDEO: Learn how you can master 3 leading sales challenges to drive revenue: pipeline development, sales productivity, and sales intelligence. Uncover the latest strategies that can help your sales reps hit their targets.
Posted: 24 May 2016 | Premiered: 08 Mar 2016

Oracle Corporation

Five Drivers of the Successful Modern Sales Force
sponsored by Oracle Corporation
VIDEO: Today's customers are more connected, more empowered, and have more choice than ever before, so it's essential you find new ways to target prospects. Discover what a successful, modern sales force looks like, and unveil 5 ways to reach the connected, informed buyer.
Posted: 23 May 2016 | Premiered: 21 Nov 2014

Oracle Corporation

Context Is Next: Are You Ready for the Next Wave in Marketing?
sponsored by Sitecore
WEBCAST: This webinar, presented by Scott Anderson, CMO at Sitecore, will explore how visionary context marketers are shifting their mindset and acquiring the necessary technology to understand every customer and use that intelligence to shape every experience at scale, in real-time. Tune in now.
Posted: 19 May 2016 | Premiered: Feb 2, 2016

Sitecore

How Best-in-Class Organizations Approach the Sales Workflow
sponsored by Oracle Corporation
WEBCAST: Listen to Peter Ostrow, VP & Group Director, Sales Effectiveness & Strategy, Aberdeen Group as he discusses how best-in-class organizations are improving sales workflow with the right technologies.
Posted: 18 May 2016 | Premiered: May 18, 2016

Oracle Corporation

How to Use CPQ to Help Reps Sell More, Faster
sponsored by Oracle Corporation
VIDEO: Even after extensive training, a new salesperson is likely to make mistakes in the selling, quoting, and order process. Learn how you can use modern CPQ tools to guide new, inexperienced reps through the selling process.
Posted: 17 May 2016 | Premiered: 17 May 2016

Oracle Corporation

Kenya Airways Delivers a Unified Voice to the Customer
sponsored by Oracle Corporation
VIDEO: Julie Mandu, Customer Care Manager of Kenya Airways, discusses why seamlessly integrating a range of cloud-based CRM, sales, and marketing tools helps them to deliver a unified voice to their customers, enable visibility into the sales workflow, and more.
Posted: 17 May 2016 | Premiered: 24 Mar 2016

Oracle Corporation

CPQ and Oracle CRM Demo
sponsored by Oracle Corporation
WEBCAST: Discover how coupling cloud-based CPQ with Oracle CRM on-demand can deliver a more streamlined sales workflow. Learn how you can help new sales reps with guided selling tools, quickly generate accurate proposals, and much more.
Posted: 16 May 2016 | Premiered: May 16, 2016

Oracle Corporation

KEC's Success with Oracle Sales Cloud
sponsored by Oracle Corporation
WEBCAST: Suneel Aradhye, Group CIO, and Sudip Mazumder, Head of IT at KEC International Limited, discuss the benefits of using cloud-based sales software to improve the customer experience and overall sales workflow.
Posted: 16 May 2016 | Premiered: Jul 13, 2015

Oracle Corporation

The Benefits of Integrating CPQ and Salesforce CRM
sponsored by Oracle Corporation
VIDEO: Learn how you can couple cloud-based CPQ software with Salesforce CRM to streamline your sales process and help your sales reps sell with more accuracy and accountability. Watch this step-by-step demo to see how this works.
Posted: 13 May 2016 | Premiered: 13 May 2016

Oracle Corporation

Increase Sales Productivity and Close Deals Faster with CPQ
sponsored by Oracle Corporation
WEBCAST: Learn how to increase sales productivity and close deals faster with CPQ, how Brocade used CPQ to help new reps sell faster, and how integrating CPQ and ERP systems can reduce costs and errors.
Posted: 13 May 2016 | Premiered: May 13, 2016

Oracle Corporation

Thompson Reuters Decreases Quote Time to 30 Minutes
sponsored by Oracle Corporation
VIDEO: Thomson Reuters explains how a cloud CPQ tool helped them ensure everyone was using the same sales approval processes and automated quoting tools. Learn how this strategy helped to decrease their quote time from 3-7 days to 30 minutes by eliminating the need for manual quotes.
Posted: 10 May 2016 | Premiered: 11 Apr 2014

Oracle Corporation

IDEXX Eliminates 30-Page Proposals to 3 Pages with Cloud CPQ
sponsored by Oracle Corporation
VIDEO: IDEXX Laboratories explains how modern, cloud CPQ software accelerated their sales processes and eliminated errors in paperwork. Discover how this strategy eliminated 30 page proposals to 3 pages, and much more.
Posted: 10 May 2016 | Premiered: 11 Apr 2014

Oracle Corporation

Case Study: Cutting Steps From Quote to Order in Half with Cloud CPQ
sponsored by Oracle Corporation
VIDEO: IT company NEC explains how a cloud-based CPQ tool provides them with strong configuration capabilities to standardize their quoting processes, increase sales productivity, and reduce errors. Learn how they cut the number of steps from quote to order in half, and much more.
Posted: 10 May 2016 | Premiered: 11 Apr 2014

Oracle Corporation

Cloud CPQ Helps Navitor Price and Manage Products Efficiently
sponsored by Oracle Corporation
WEBCAST: Commercial printing company Navitor reveals the product pricing and quoting support they received from a cloud-based CPQ tool throughout their implementation. See why they chose this CPQ strategy over other alternatives.
Posted: 09 May 2016 | Premiered: Apr 11, 2014

Oracle Corporation

Case Study: Creating a Sales Culture Focused on Standards and Efficiency
sponsored by Oracle Corporation
VIDEO: Learn how Kronos is using Oracle CPQ Cloud to shorten sales cycles, win opportunities, and save millions. Discover how their sales processes went from the wild west to a culture focused on standards and efficiency.
Posted: 05 May 2016 | Premiered: 04 Mar 2015

Oracle Corporation

Industrial Equipment Supplier Integrates CRM Software into Existing Systems
sponsored by Pros.
WEBCAST: Discover how your organisation can benefit from top notch CRM tools that integrate with your existing salesforce technology by watching this short video.
Posted: 19 Apr 2016 | Premiered: Apr 19, 2016

Pros.

Drive Sales Productivity and Customer Engagement in the Cloud
sponsored by Oracle Corporation
WEBCAST: This brief webcast discusses how cloud content and process can improve sales performance, shorten sales cycles, and improve customer engagement. We reveal how cloud tools can transform sales productivity and customer engagement in your enterprise, and ultimately drive revenue.
Posted: 23 Mar 2016 | Premiered: Mar 15, 2016

Oracle Corporation

Better Manage Sales and Your Business Using Cloud Sales Tools
sponsored by Oracle Corporation
VIDEO: This brief video demonstrates how you can gain insight into sales team performance, pipeline health, opportunities by stage, and more from a cloud-based analytics dashboard.
Posted: 10 Mar 2016 | Premiered: 13 Jan 2014

Oracle Corporation

Video: Oshkosh Runs Its Business Better with Oracle Sales Cloud
sponsored by Oracle Corporation
VIDEO: In this brief video, learn how an industrial company leveraged cloud-based sales software to transform selling practices and harmonize business processes. Watch now to see the positive benefits they gained.
Posted: 08 Mar 2016 | Premiered: 05 Nov 2014

Oracle Corporation

How to Integrate Disjointed Contact Center Systems
sponsored by Mitel Networks Limited
VIDEO: Take a closer look at how you can deploy and configure an integrated contact center platform. Learn how the functions of a modern contact center work together, including: CRM, multi-channel, scripting, and more.
Posted: 07 Mar 2016 | Premiered: 07 Mar 2016

Mitel Networks Limited

CSO Insights Webcast: Raising the Bar on Sales Attainment
sponsored by Microsoft
WEBCAST: In this webcast, Barry Trailer, co-founder of CSO Insights, discusses the role of relationships in the new world of today's buyer, and how these relations impact the ability of sellers to reach their goals.
Posted: 03 Mar 2016 | Premiered: Mar 3, 2016

Microsoft

Meet the Experts! Special Edition: Get a Handle on Your Sales Issues
sponsored by Microsoft
WEBCAST: In this webinar, Barry Trailer, Co-founder of CSO Insights research firm, will help address your top sales barriers. Discover several proven methods to capture new accounts and optimize lead generation.
Posted: 03 Mar 2016 | Premiered: Mar 3, 2016

Microsoft

3 Must-Haves to Improve Sales Performance
sponsored by Microsoft
WEBCAST: Are your sales processes and CRM strategies up to par? Discover the three must-have keys to optimize sales performance and drive revenue. Learn about the three levels of sales performance to see how your enterprise measures up.
Posted: 03 Mar 2016 | Premiered: Mar 3, 2016

Microsoft

How to Gain Full Visibility into Customers, Projects, and Profitability
sponsored by FinancialForce
VIDEO: This video explores how you can bring together CRM and professional services automation (PSA) tools in one dashboard in order to gain full visibility into project status, customer interactions, and business expenses.
Posted: 02 Feb 2016 | Premiered: 02 Feb 2016

FinancialForce

On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform
sponsored by Oracle Corporation
WEBCAST: Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.
Posted: 27 Jan 2016 | Premiered: Dec 15, 2015

Oracle Corporation
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