The Future of Enterprise Collaboration
sponsored by Intrado
WHITE PAPER:
Access this white paper to read Rob Bellmar, Co-Present of Intrado Enterprise Collaboration speak about the biggest concerns around unified communications and discover how Intrado can help through 4 key dimensions.
Posted: 22 Jul 2020 | Published: 22 Jul 2020
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Build Secure & Compliant Apps You Can Trust on Heroku
sponsored by Salesforce
EBOOK:
Download this 35-page eBook to see how you can use cloud application platform, Heroku, to build secure and compliant apps that you and your customers can trust.
Posted: 26 Jun 2020 | Published: 26 Jun 2020
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Transform Your Business With Alchemer
sponsored by Alchemer
WHITE PAPER:
Today, every organization collects feedback data — but very few act on it. This can be blamed—at least partially—on complex solutions that make it hard to gather actionable insights from data. Enter Alchemer. Learn about Alchemer and how it can help you consolidate and analyze feedback to improve the CX in this white paper.
Posted: 09 Feb 2021 | Published: 09 Feb 2021
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Drive customer loyalty with connected digital workflows
sponsored by ServiceNow
WHITE PAPER:
How confident are you that your service can deliver during uncertain times to keep your business going? In this brief, see how to evaluate your customer service, so you can identify and address broken processes and gaps.
Posted: 28 Aug 2020 | Published: 28 Aug 2020
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Transform Customer Experience With A Responsive Data Management Platform
sponsored by Reltio
WHITE PAPER:
Many organizations struggle to collect, organize and analyze customer data—especially if they’re using a legacy solution. In this white paper, learn about the benefits of using a cloud-native customer data platform—like Reltio’s Connected Customer 360—and how it can help you deliver a better CX. Save the guide now to get started.
Posted: 22 Dec 2020 | Published: 22 Dec 2020
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Simple is STILL Better: Embrace Speed & Simplicity for a Competitive Edge
sponsored by IBM
WHITE PAPER:
Access this whitepaper for an in-depth look into best practices for handling customer data to pull valuable insights for your business. Topics include: Achieving simplicity and performance, analyzing data at speed, and more.
Posted: 27 Oct 2015 | Published: 27 Oct 2015
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Case Study: London Life Insurance
sponsored by Pitney Bowes Business Insight
CASE STUDY:
London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business.
Posted: 01 Jul 2010 | Published: 02 Jul 2010
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How In-App Analytics put the "User" in "User Experience"
sponsored by Hewlett Packard Enterprise
EGUIDE:
In the following e-guide, Matt Schulz reveals how design thinking improves workflow and promotes innovation in app development. Also learn from experts how in-app analytics increase the likelihood of success in the design thinking outcome.
Posted: 01 Feb 2016 | Published: 24 Jan 2016
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Analysts Tackle Digital Transformation, CX Struggles
sponsored by Dell EMC and Intel®
EGUIDE:
Learn about key issues impeding multinational organizations' efforts to achieve successful digital transformation strategies. Discover what The Economist Intelligence Unit (EIU) and analysts at Forrester have to say about overcoming barriers.
Posted: 09 Mar 2017 | Published: 06 Mar 2017
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PPL Successfully Orchestrates an Accurate Repertoire Database with Enterprise MDM
sponsored by DataFlux Corporation
CASE STUDY:
A leading UK-based music licensing company works with DataFlux and Deloitte to verify and validate millions of data records from multiple sources.
Posted: 28 Feb 2011 | Published: 28 Feb 2011
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