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YTL Communications delivers nation-wide virtual learning education with Red Hat Solutions sponsored by Red Hat and Intel WHITE PAPER: In this case study, you’ll discover how Red Hat helped one telecommunication provider deliver a scalable, cost-effective cloud platform for e-learning in schools in Malaysia. Posted: 17 Dec 2013 \| Published: 17 Dec 2013 TOPICS: Cloud Computing \| Desktop Virtualization \| Education Industry \| Linux \| Linux Desktop Environment

Delivering on the Promise of eLearning sponsored by Adobe WHITE PAPER: This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners. Posted: 19 Jul 2007 \| Published: 01 May 2007 TOPICS: CRM \| Distance Learning \| Education Industry \| eLearning \| eLearning Software \| LMS \| PDF \| Telecommunications Industry

Talent Management: The Key to Enhancing Educator Effectiveness sponsored by Cornerstone OnDemand WHITE PAPER: In this resource, learn how an integrated approach to talent management can better support the needs of America's educators. Uncover the tools and opportunities available to empower educators by reading on now. Posted: 13 May 2013 \| Published: 31 Dec 2012 TOPICS: Education Industry \| Employee Performance Management (EPM) \| Human Resources Management \| Human Resources Software \| Recruiters \| Recruiting Services \| Talent Management \| Workforce Management Software \| Workforce Planning

SymEd Solutions from Symantec: Endpoint Management and Mobility sponsored by Insight Public Sector and Symantec WHITE PAPER: Uncover how to safely deploy IT in academia and revolutionize the experience of students and teachers alike without compromising security in today's threat-filled landscape. Posted: 29 Apr 2013 \| Published: 31 Dec 2012 TOPICS: Anti-Spyware Software \| Application Security \| Data Governance \| Data Loss Prevention (DLP) \| Data Security \| Education Industry \| Email Security \| Endpoint Security \| Malware \| Mobile Device Management \| Patch Management \| Security \| Security Architectures \| Security Infrastructure \| Security Management \| Security Managers \| Security Systems \| Security Threats

Measuring the Business Impacts of Effective Data: Chapter One of a Three-Part Study sponsored by Sybase, an SAP company WHITE PAPER: This study of over 150 Fortune 1000 firms from every major industry or vertical explores issues associated with the lifeblood of today’s enterprises: data. The findings demonstrate the often dramatic impacts that even marginal investments in information technology can have when that technology addresses data quality, usability, and intelligence. Posted: 02 Nov 2010 \| Published: 02 Nov 2010 TOPICS: Business Intelligence \| Business Performance Management \| Business Process Management \| Data Management \| Data Quality \| Employee Performance Management (EPM) \| Financial Management \| Financial Metrics \| ROI \| Vertical Industries

Small Form Factor (SFF) SAS - Meeting the Demanding Requirements in Specific Markets sponsored by Xtore WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements. Posted: 22 Aug 2007 \| Published: 01 Aug 2007 TOPICS: Channel Management \| RAID \| SCSI Devices \| SCSI Protocol \| Serial ATA \| Storage Best Practices \| Storage Management \| VARs \| Vertical Industries \| Video-on-Demand

Online Training Case Study sponsored by SyberWorks, Inc. CASE STUDY: The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. Posted: 08 Dec 2008 \| Published: 08 Dec 2008 TOPICS: eCommerce \| Education Industry \| Educational Software \| eLearning Software \| LMS \| ROI \| TCO \| Training \| Web Conferences

Social channels changing contact center certification sponsored by Salesforce.com EGUIDE: In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications. Posted: 20 Mar 2012 \| Published: 20 Mar 2012 TOPICS: Call Center Management \| Call Centers \| Certification Programs \| Contact Center Management \| Contact Centers \| CRM \| CRM Best Practices \| Mobile CRM \| Social Networking \| Training

Modern Infrastructure 2013 Seminar sponsored by TechTarget Data Center WHITE PAPER: This white paper describes an upcoming event that will teach you how to take back control of your data center. Posted: 11 Oct 2013 \| Published: 11 Oct 2013 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Best Practices \| IT Management \| IT Services

Limiting Workloads: Consolidating Operating Systems sponsored by TechTarget Data Center EBOOK: Consolidating operating systems allows for budget cuts without affecting personnel training. Posted: 04 Jun 2015 \| Published: 04 Jun 2015 TOPICS: Data Center Design \| Data Center Management

Canadian Shipping Terminal Company Deploys ACE for Training Exercises, Uncovers Boatload of Other Benefits sponsored by VMware, Inc. CASE STUDY: TSI Terminal Systems (TSI) is Canada's largest shipping terminal operator and recently needed a way to integrate a new ERP system and train 1,200 users, on a set schedule, all without expanding IT headcount. Posted: 31 Aug 2007 \| Published: 01 Aug 2007 TOPICS: Business Process Management \| ERP \| ERP Software \| Fault Management \| Help Desk Management Services \| Help Desk Software \| Network Performance \| Peripheral Hardware \| ROI \| TCO \| Transportation Industry \| VMware \| Workstations

State of the Data Center Survey sponsored by Symantec Corporation WHITE PAPER: Examine the results from a recent survey with IT execs around the globe to uncover the latest techniques your peers are utilizing to tackle today's increasingly complex IT environments and modernize their IT strategies to effectively leverage today's emerging technologies. Posted: 31 May 2013 \| Published: 31 May 2013 TOPICS: Compliance (Systems Operations) \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Governance \| IT Management

Planning for the Redeployment of Technical Personnel in the Modern Data Center sponsored by Global Knowledge WHITE PAPER: This whitepaper provides a comprehensive training strategy for planning for the redeployment of technical personnel in today’s modern datacenters. Posted: 07 Apr 2014 \| Published: 07 Apr 2014 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Staffing \| Systems Staff \| Technical Support Staff

Modern Infrastructure E-zine: February 2018 sponsored by TechTarget IT Operations EZINE: The Modern Infrastructure Awards recognize the data center tools, cloud services and systems management technologies that help businesses achieve their goals. Posted: 22 Feb 2018 \| Published: 22 Feb 2018 TOPICS: Cloud Management \| Management Training	All resources sponsored by TechTarget IT Operations

Is Your Outsourcing Strategy Under Your Control? sponsored by TechTarget Data Center WHITE PAPER: Proactive planning and evaluation can prevent common problems with IT outsourcing providers, keeping your data safe and ensuring your outsourcing venture is cost-effective. Posted: 09 Oct 2013 \| Published: 09 Oct 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Departments \| IT Management \| IT Workforce \| Outsourcing

How to train your LLM sponsored by Intelligent Medical Objects WHITE PAPER: As the healthcare industry wrestles with how to best use AI (augmented intelligence) to transform raw data into actionable insights, one of the keys to success is ensuring that data is semantically interoperable – that clinical terms can be unambiguously transmitted while preserving the underlying clinical intent. Posted: 24 Oct 2023 \| Published: 24 Oct 2023 TOPICS: .NET

A contact center manager's guide to integrating self-service sponsored by KANA EBOOK: Leveraging self-service technologies in your contact center can significantly reduce costs, but successful implementation is tricky. Gain expert advice on how to ensure your self-service contact center initiative is a success. Read on to learn self-service contact center best practices, how to obtain executive support, and more. Posted: 15 Aug 2012 \| Published: 01 Aug 2012 TOPICS: Contact Center Management \| Contact Centers \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices

CW Benelux - May-July 2021: Netherlands university launches centre of expertise in applied AI sponsored by TechTarget ComputerWeekly.com EZINE: Amsterdam University of Applied Sciences has launched a centre of expertise in applied artificial intelligence, and students from all faculties of the university will learn how to apply AI in their field of study. Posted: 26 Apr 2021 \| Published: 13 May 2021 TOPICS: Artificial Intelligence \| Cybersecurity \| Data Centers \| Networking \| Training

A Computer Weekly buyer's guide to training programmes and tools sponsored by TechTarget ComputerWeekly.com EBOOK: It's important for an organisation to pick training tools that suit its needs. In this 16-page buyer's guide, Computer Weekly looks at how to cultivate the right learning culture, the best security training options and why post-pandemic reskilling needs to focus on main frames. Posted: 17 Mar 2022 \| Published: 17 Mar 2022 TOPICS: Best Practices \| eLearning \| Employee Performance Management (EPM) \| Programming \| Security Best Practices \| Training

How To Make Unparalleled Customer Experiences the Standard in Your Contact Center sponsored by InflowCX BLOG: Creating positive, lasting experiences for your customers matter, and in order to keep up with the changing world of customer service, it’s crucial that your contact centers have the best tools to do so. So, how can this best be done? Browse this article to learn more. Posted: 14 Mar 2023 \| Published: 14 Mar 2023 TOPICS: .NET

Tech career guide: Cyber security sponsored by TechTarget ComputerWeekly.com EZINE: In this handbook, Computer Weekly looks at what it takes to make it in Asia-Pacific's cyber security industry. Posted: 23 Jun 2022 \| Published: 23 Jun 2022 TOPICS: Careers \| Cybersecurity \| Hackers \| Training \| Training and Educational Services

Unix-to-Linux Migration sponsored by TechTarget Data Center EGUIDE: Get a step-by-step approach for data center managers that covers everything from making the business case to getting the best training. Sections in this IT Handbook include training staff to manage linux environments and much more. Posted: 29 Mar 2011 \| Published: 29 Mar 2011 TOPICS: Linux \| Operating System Virtualization \| Operating Systems \| Systems Integration \| UNIX

Increasing Data Center Density While Driving down Power and Cooling Costs sponsored by Intel Corporation WHITE PAPER: This paper discusses various technologies that can help IT managers plan and implement a more comprehensive and effective strategy for expanding data center capabilities while reducing power consumption. Posted: 24 Jul 2008 \| Published: 01 Jun 2006 TOPICS: Best Practices \| Collaboration \| Data Centers \| IT Managers \| Software \| Training \| Vendors \| VMware

Five Contact Center ChatGPT Prompts You Can Use Right Now sponsored by InflowCX BLOG: No matter the industry, all the buzz is around ChatGPT and generative AI. Those organizations that find efficient ways to harness the power of this technology will most likely be the industry leading companies of the future. This is especially true in the contact center where drinking from the firehose seems to be too common. Read on to learn more. Posted: 21 Jul 2023 \| Published: 21 Jul 2023 TOPICS: .NET

CW APAC – Tech Career Guide: Artificial intelligence sponsored by TechTarget ComputerWeekly.com EZINE: Artificial intelligence roles abound in the era of digitisation. In this handbook, focused on AI in the Asia-Pacific region, Computer Weekly looks at AI ethics, how to make it as a machine learning engineer, Accenture's push for tech talent and cyber security research lab advice. Posted: 20 Jul 2023 \| Published: 20 Jul 2023 TOPICS: Artificial Intelligence \| Ethics \| Robotics \| Training \| Training and Educational Services

NHS transformation, IR35 tax reforms, and using digital tech for staff training sponsored by TechTarget ComputerWeekly.com PODCAST: In this episode, we look at NHS transformation, IR35 tax reforms, and using digital tech for staff training. Posted: 16 Oct 2019 \| Premiered: Feb 19, 2019 TOPICS: Artificial Intelligence \| Data Centers

Implementing a Telecommuting Program sponsored by Avaya Inc. WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. Posted: 02 Jun 2008 \| Published: 01 Jan 2008 TOPICS: Authentication \| Contact Centers \| Mobile Workers \| Telecommuting \| Teleconferences \| Training

Virtual Data Center eZine - Volume 4 sponsored by Virtual Data Center eZine - Volume 4 WHITE PAPER: This e-zine issue explains the direct benefits of implementing a SAP virtualization plan. It compares virtualization platforms, highlights common problems, and offers tips to leverage hardware-assisted memory virtualization. Posted: 20 Aug 2008 \| Published: 18 Aug 2008 TOPICS: Best Practices \| Change Management \| Data Centers \| Disaster Recovery \| LAN \| Server Virtualization \| Software \| Testing \| Training	All resources sponsored by Virtual Data Center eZine - Volume 4

Information Security Asean July 2015 sponsored by TechTarget EZINE: Cyber-crime is a global phenomenon. No business is safe if they fail to implement the right security products and policies. Posted: 07 Jul 2015 \| Published: 07 Jul 2015 TOPICS: Crime \| Cybersecurity \| Data Security \| Security \| Training \| Training and Educational Services

Infographic: 5 considerations before buying data center backup software sponsored by TechTarget ComputerWeekly.com EBOOK: Trying to cross-correlate how one vendor implements a product feature and comparing it to another vendor's features can be a daunting task. Backup and recovery software moves data through almost the entire data center infrastructure, so implementing it, training staff and obtaining support for it is no small feat. Posted: 14 Jun 2022 \| Published: 14 Jun 2022 TOPICS: Backup Server Hardware \| Backup Software \| Backups \| Data Recovery

NHS transformation, IR35 tax reforms, and using digital tech for staff training sponsored by TechTarget ComputerWeekly.com PODCAST: In this episode, we look at NHS transformation, IR35 tax reforms, and using digital tech for staff training. Posted: 13 Nov 2020 \| Premiered: Nov 13, 2020 TOPICS: Artificial Intelligence \| Data Centers