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Delivery Services White Papers (View All Report Types)
 
Create Flexible Process Automation in the Trade Management Sector
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Access this brief paper to discover how you can now get Oracle Transportation and Global Trade Management in the cloud, minimizing cost, optimizing service levels and creating flexible business process automation within global transportation and logistics networks.
Posted: 08 Dec 2014 | Published: 31 Aug 2014

Oracle Corporation UK Ltd

Airline IT Trends Survey
sponsored by ComputerWeekly.com
WHITE PAPER: For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.
Posted: 24 Oct 2011 | Published: 24 Jun 2010

ComputerWeekly.com

Cutting Through the Complexity of Multi-Protocol Label Switching (MPLS) Performance
sponsored by NetScout Systems, Inc.
WHITE PAPER: This paper outlines the best practices for collecting network and application performance information over MPLS enabled wide area networks by using the nGenius Solution's Site Monitoring feature to monitor traffic flows destined for remote sites.
Posted: 16 Jan 2006 | Published: 01 Jan 2005

NetScout Systems, Inc.

Measuring the Business Impacts of Effective Data: Chapter One of a Three-Part Study
sponsored by Sybase, an SAP company
WHITE PAPER: This study of over 150 Fortune 1000 firms from every major industry or vertical explores issues associated with the lifeblood of today’s enterprises: data. The findings demonstrate the often dramatic impacts that even marginal investments in information technology can have when that technology addresses data quality, usability, and intelligence.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Sybase, an SAP company

Small Form Factor (SFF) SAS - Meeting the Demanding Requirements in Specific Markets
sponsored by Xtore
WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.
Posted: 22 Aug 2007 | Published: 01 Aug 2007

Xtore

Develop Hybrid Delivery Solutions Using HP Infrastructure Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This whitepaper covers how a hybrid IT delivery environment can help you keep up with new technologies and demands.
Posted: 24 Feb 2014 | Published: 13 Feb 2013

Hewlett-Packard Enterprise

Is Your Current HR Service Delivery Model Working for You?
sponsored by ORACLE APAC
WHITE PAPER: This paper examines the service delivery challenges facing organizations today, outlines a common approach to delivering world-class HR service, and details the technology necessary to transform workforce service delivery.
Posted: 08 Aug 2013 | Published: 31 Mar 2011

ORACLE APAC

The Evolution of HR Service Delivery in the new digital experience era
sponsored by ServiceNow
RESEARCH CONTENT: Leapgen’s 2020 Workforce Experience and Service Delivery Practices Survey is acontinuation of longitudinal research on HR service delivery practices in addition tobeing a timely exploration of relevant digital trends. Download your copy to learn more.
Posted: 26 Aug 2021 | Published: 26 Aug 2021

TOPICS:  .NET
ServiceNow

G-Cloud Report: Service Management, Organisation & Governance Approach
sponsored by ComputerWeekly.com
WHITE PAPER: Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing  Public Sector data centres and accelerating the provision of cloud computing to  the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations.
Posted: 21 Oct 2011 | Published: 07 Feb 2011

TOPICS:  IT Services
ComputerWeekly.com

Bringing Service Delivery Into the Digital Age
sponsored by Enate UK
WHITE PAPER: In 2020, business resilience took center stage. As this new normal continues in 2021, organizations should consider their automation options. This IDC InfoBrief explores how the process orchestration platform can help keep your business resilient for the years to come. Download the InfoBrief here.
Posted: 14 Jan 2021 | Published: 14 Jan 2021

Enate UK

Improve Service Delivery with IBM CloudBurst
sponsored by IBM
PRODUCT OVERVIEW: IBM CloudBurst is a family of pre-integrated service delivery platforms that include the hardware, storage, networking, virtualization, and service management software to create a private cloud environment, transform data centers, and build dynamic infrastructures that deliver new levels of service at reduced cost.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

IBM

Enhance service delivery and process automation
sponsored by IBM
WHITE PAPER: This white paper addresses these challenges, and offers a set of process automation solutions. Learn how Tivoli process automation engine helps automate, integrate and enhance service delivery across the enterprise.
Posted: 15 Aug 2011 | Published: 15 Aug 2011

IBM

A Breakthrough Approach for Efficient IT Service Delivery
sponsored by IBM
WHITE PAPER: Organizations in every industry are exploiting advanced technologies to gain a competitive advantage. In this whitepaper learn about IBM's vision for the new enterprise data center which offers an evolutionary new model for efficient IT delivery.
Posted: 29 May 2008 | Published: 01 Feb 2008

IBM

Extending Enterprise Networks with Service Delivery Environments
sponsored by Alcatel-Lucent
WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

Quick Guide: Getting to Grips with Service Desk Metrics
sponsored by Citrix Online UK
WHITE PAPER: This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.
Posted: 05 Apr 2011 | Published: 05 Apr 2011

Citrix Online UK

Building Your Business Case for Best-Practice IT Services Delivery
sponsored by Oracle Corporation
WHITE PAPER: Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.
Posted: 29 Mar 2010 | Published: 15 Jun 2009

Oracle Corporation

A Breakthrough in Service Delivery for Data Center Workloads
sponsored by IBM
WEBCAST: Watch this Webcast as IBM reveals new offering that can sustain ongoing cost reduction while improving service levels over the long term.
Posted: 08 Sep 2009 | Premiered: Jun 25, 2009

IBM

Improving Business Performance Through New IT Service Delivery Models
sponsored by ComputerWeekly.com
WHITE PAPER: Collaborative technology can reshape relationships within organisations, across supply chains and with customers. This report looks at how trends such as cloud computing, mobility and collaboration will improve IT service delivery across all aspects of business operations.
Posted: 20 Oct 2011 | Published: 07 Jan 2011

ComputerWeekly.com

Reimagining IT Service Delivery and Operations in Unimagined Times
sponsored by ServiceNow
WHITE PAPER: Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
Posted: 24 Sep 2020 | Published: 24 Sep 2020

ServiceNow

The Human Resources Service Delivery Book of Knowledge
sponsored by ServiceNow
EBOOK: The ServiceNow K20 Digital Experience offered over 1,000 high-value online keynotes, presentations, demos, and training across 19 channels. This eBook brings you a selection of the most popular and compelling presentations by from product experts and customers on how they use the HR Service Delivery solution. Take a brief survey to get your copy.
Posted: 28 Apr 2021 | Published: 28 Apr 2021

ServiceNow

The Human Resources Service Delivery Book of Knowledge
sponsored by ServiceNow
EBOOK: The ServiceNow K20 Digital Experience offered over 1,000 high-value online keynotes, presentations, demos, and training across 19 channels. Download this eBook to explore some of the most popular and compelling presentations from the event, and get insight on how some of ServiceNow’s biggest customers use the solution to streamline HRSD.
Posted: 29 Jan 2021 | Published: 29 Jan 2021

ServiceNow

The Galway Clinic transforms its server and desktop environments with virtualisation
sponsored by Fujitsu
CASE STUDY: Find out how the Galway Clinic, a private healthcare facility located in the West of Ireland, was able to virtualize servers and vastly improve application and IT service delivery.
Posted: 04 Apr 2014 | Published: 04 Apr 2014

Fujitsu

IT Service Management Blueprint: Define Your Services for Fast and Accurate Service Delivery
sponsored by ServiceNow
EBOOK: How would you rate your IT services solution in terms of speed, consistency, and accuracy? Open this whitepaper to learn how to empower your service desk customers to take matters into their own hands.
Posted: 19 Jan 2018 | Published: 19 Jan 2018

ServiceNow

HP IT Accelerates Service Delivery with Hybrid Clouds
sponsored by Hewlett Packard Enterprise
WHITE PAPER: HP Software (HPSW) Infrastructure Services, part of technology leader HP's IT team, was struggling with siloed infrastructure usage, inconsistent service delivery levels, and developers hoarding servers. They needed processes that could better support their dev/test teams -- they needed the cloud.
Posted: 04 Jun 2014 | Published: 31 Dec 2013

Hewlett Packard Enterprise

Why Service Level Management is Mission Critical for all IT Service Providers
sponsored by Autotask Corporation
WHITE PAPER: Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.
Posted: 10 Dec 2010 | Published: 10 Dec 2010

Autotask Corporation

Is Your Load Balancer Cloud-Ready?
sponsored by Citrix
WHITE PAPER: Build a Cloud computing infrastructure with maximum availability, performance and security. This white paper shows how you can support public, private or hybrid Cloud configurations, scale app delivery, and support multi-tenant environments with the best load balancing technology.
Posted: 14 Oct 2010 | Published: 14 Oct 2010

Citrix

The future of data services delivery and management starts here
sponsored by IBM
WHITE PAPER: This white paper details the importance of the right data services solution to keep your organization competitive in today's market.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

IBM

Want Personalized Service Delivery? Consider MyIT.
sponsored by BMC Software
WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.
Posted: 20 Dec 2013 | Published: 20 Dec 2013

BMC Software

Enabling Transparent and Efficient Delivery of Citizen Services
sponsored by Newgen Software
WHITE PAPER: Read the following white paper to learn how government CIOs are transforming the way services are delivered to the public by leveraging business process management (BPM), enterprise content management (ECM), and case management.
Posted: 28 May 2014 | Published: 28 May 2014

Newgen Software

Presentation Transcript: Cloud Service Delivery Models - Security Risks and Recommendations
sponsored by Dell SecureWorks
PRESENTATION TRANSCRIPT: This presentation transcript examines how different levels of isolation and multi-tenancy in cloud models introduce different risks to organizations leveraging cloud services. We also discuss what organizations can do to address these risks and we recommend ways to deliver an improved security posture to organizations utilizing cloud services.
Posted: 25 Aug 2011 | Published: 23 Aug 2011

Dell SecureWorks
 

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