All resources sponsored by:

Citrix Online UK

5 Matches
SDI: Next Level Service Desk Strategies
sponsored by Citrix Online UK
EGUIDE:This e-guide reveals the new demands placed on today's service desks. Learn how to adapt to diverse employee needs while delivering consistent and quality customer service.
Posted: 01 Jun 2011 | Published: 01 Jun 2011
Get This Now


Recruit and Build the Right Team for your Service Desk
sponsored by Citrix Online UK
WHITE PAPER:An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
Posted: 16 May 2011 | Published: 16 May 2011
Get This Now


Quick Guide: Getting to Grips with Service Desk Metrics
sponsored by Citrix Online UK
WHITE PAPER:This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.
Posted: 05 Apr 2011 | Published: 05 Apr 2011
Get This Now


Project Management for the Modern Age
sponsored by Citrix Online UK
EBOOK:ThisĀ e-book will show you how to implement virtual collaboration tools throughout the life cycle of a project to leverage the benefits of collaboration and partnership.
Posted: 07 Sep 2010 | Published: 07 Sep 2010
Get This Now


Measuring the Business Impact of Support
sponsored by Citrix Online UK
WHITE PAPER:Customer support has long been a business mainstay. Yet, the business impact of support is seldom measuredĀ - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.
Posted: 16 Jul 2010 | Published: 16 Jul 2010
Get This Now


5 Matches
Page: 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2019, TechTarget | Read our Privacy Statement