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Systems Management Services

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DEFINITION: Services that manage routine housekeeping activities of a customer's IT infrastructure. Included are hardware diagnostics, software distribution, backup and recovery, file and disk integrity checking, performance monitoring, and virus scanning diagnostics and troubleshooting, configuration management, system repair management and generation of management reports.
Systems Management Services Reports
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Relationship-Based Observability
sponsored by StackState
WHITE PAPER: Checkout this white paper to learn 3 unique capabilities of a relationship-based observability platform and discover the business values it can bring.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

StackState

Demand a Change to the Endless Loop of Outdated Support Models
sponsored by Rimini Street
RESOURCE: Download this infographic to discover Rimini Street’s solution that offers unified support for 87 separate ERP-related systems.
Posted: 18 Nov 2020 | Published: 18 Nov 2020


Systems Resilience and ServiceNow
sponsored by ServiceNow
WEBCAST: In the unfolding COVID-19 crisis, systems resilience is being tested like never before. IT and business leaders must ensure that their organizations can continue to operate through this unprecedented disruption by quickly addressing the stability of critical business processes and underlying systems.
Posted: 09 Nov 2020 | Premiered: Nov 9, 2020

ServiceNow

Negotiating with SaaS Vendors
sponsored by ClearEdge
WHITE PAPER: Access this white paper to learn about the Leverage Management Maturity Model (LM^3) from ClearEdge, a 9-phase negotiation methodology developed over a decade of analyzing SaaS deal-making in order to achieve best-in-class deal execution.
Posted: 02 Nov 2020 | Published: 02 Nov 2020

ClearEdge

Microsoft Street Pricing & Sales Tactics
sponsored by ClearEdge
WHITE PAPER: Access this white paper to unearth 3 of Microsoft’s turbo-charged pricing tactics and learn 3 sales rep motivations to help you achieve competitive discounts and mitigate risk.
Posted: 02 Nov 2020 | Published: 02 Nov 2020

ClearEdge

Remote Workstation Solutions from Lenovo
sponsored by Tech Data
DATA SHEET: Access this data sheet to learn about Lenovo Remote Workstations which harness the power of NVIDIA Quadro GPUs and TGX Remote Workstation Software to deliver 6 benefits to improve the workstation experience.
Posted: 30 Oct 2020 | Published: 30 Oct 2020

Tech Data

How does the Modern IT Service Organization Best Serve the Enterprise?
sponsored by Ivanti
WHITE PAPER: Computing Research surveyed 150 technical and business decision makers and asked them about the challenges facing enterprise IT in the key operational areas of asset, service, endpoint, and security management. Access this white paper to learn the results, including 9 key takeaways.
Posted: 30 Sep 2020 | Published: 30 Sep 2020

Ivanti

Wake Forest University Leverages the “Forest Plan” of Freshworks to Enhance Campus Service Delivery
sponsored by Freshworks
CASE STUDY: Access this case study to discover the benefits that Freshservice provided Wake Forest University and learn about the future of Freshworks in its ecosystem.
Posted: 23 Sep 2020 | Published: 23 Sep 2020

Freshworks

Control your automated processes with Beta Systems' _beta job|z
sponsored by Beta Systems
VIDEO: Orchestrating jobs in a bi-model IT system come with great challenges. Tune into this video to learn how to control your automated processes across all relevant platforms while saving costs at the same time.
Posted: 01 May 2020 | Premiered: 29 Apr 2020

Beta Systems

Optimizing your Microsoft True-Up
sponsored by Livingstone Tech
WHITE PAPER: Microsoft suggests that you should start planning to deliver your annual True-Up as much as six months in advanced of your enrollment anniversary. Access this white paper to learn 6 steps your organization can take for a successful Microsoft True-Up.
Posted: 06 Apr 2020 | Published: 06 Apr 2020

Livingstone Tech

E-Book: The Value of Engineered Systems
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: This white paper examines a series of high-availability, purpose-built solutions from Oracle that deliver sophisticated simplicity integrated throughout every layer of the technology stack, enabling by increased flexibility, lower risks, and reduced costs.
Posted: 17 Feb 2015 | Published: 17 Feb 2015

Oracle Corporation UK Ltd

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

Bridge the SAP Basis Support Gap
sponsored by Symmetry Corporation
WHITE PAPER: View this informative white paper to learn how you can get round-the-clock coverage and proactive monitoring for your SAP environment, all at a reasonable price with the right partner for SAP Basis.
Posted: 20 May 2014 | Published: 20 May 2014

Symmetry Corporation

Adopting ITSM Technology to Support ITIL Initiatives
sponsored by ServiceNow
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013

ServiceNow

The ServiceNow Service Automation Platform
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 12 May 2014 | Published: 13 May 2013

ServiceNow

Managing Multiple Disparate IT Systems
sponsored by Globalscape
WHITE PAPER: This whitepaper covers the problems of running disparate systems in your data center and offers ways to solve those issues.
Posted: 12 May 2014 | Published: 12 May 2014

Globalscape

The Forrester Wave: Global Workplace Services, Q1 2013
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This whitepaper provides a 36-criteria evaluation of workplace services vendors, identifying the 8 most significant global workplace services providers.
Posted: 19 Feb 2014 | Published: 19 Feb 2014

Hewlett-Packard Enterprise

The Ways BSM has Improved Systems Management Initiatives
sponsored by Hewlett-Packard Enterprise
EGUIDE: This expert e-guide covers the benefits business service management can have on your organization and also looks at the role of big data in operational decision making.
Posted: 26 Dec 2013 | Published: 26 Dec 2013

Hewlett-Packard Enterprise

Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011

Hewlett Packard Enterprise

Data Sheet: What's New in Red Hat Satellite 5.6?
sponsored by Red Hat
WHITE PAPER: Discover the new Red Hat Satellite 5.6 capabilities and features that provide administrators with the means to efficiently manage their systems, lowering per-system deployment and management costs.
Posted: 24 Oct 2013 | Published: 24 Oct 2013

Red Hat

Top Considerations for Moving to a Cloud Delivery Model for ITSM
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses how to select the right SaaS model to fit your business needs.
Posted: 11 Oct 2013 | Published: 14 Oct 2010

BMC Software, Inc.

A Management Tool that Will Empower you with a Proactive Approach
sponsored by VMware, Inc.
WHITE PAPER: This resource presents the results from a recent study interviewing 200 of your peers on the impact that VMware's vCenter Operations Management Suite had on their business.
Posted: 26 Sep 2013 | Published: 26 Sep 2012

VMware, Inc.

What's new in VMware vSphere 5.5 Platform?
sponsored by Dell and VMware
WHITE PAPER: VMware vSphere 5.5 introduces many new features and enhancements to further extend the core capabilities of the vSphere platform, access this resource to find out how.
Posted: 23 Sep 2013 | Published: 23 Sep 2013

Dell and VMware

VMware vSphere with Operations Management
sponsored by Dell and VMware
WHITE PAPER: This white paper discusses how you can overcome these capacity management and performance monitoring complexities a single pane of glass to optimize capacity and monitor workload performance.
Posted: 23 Sep 2013 | Published: 23 Aug 2013

Dell and VMware

From Virtualization to Cloud Computing
sponsored by SearchServerVirtualization
EBOOK: This expert e-guide explores virtual management tools available from many different platforms that can streamline management and prepare virtual data centers for the cloud. Tools from the major virtualization vendors and from third parties offer assistance with automation, self-service, security, monitoring, reporting, backups and more.
Posted: 04 Sep 2013 | Published: 04 Sep 2013

SearchServerVirtualization
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