Mobility is shaping the future workforce, and why not? Every employee gains a yearly average of 240 hours of productivity from mobile working. Access thie e-book to learn the 5 simple steps to create a connected workforce that is happy and productive.
Computer Weekly's CW500 Club heard from IT leaders who have introduced collaboration technology to support an increasingly mobile workforce. This presentation came from Laura Bennett, head of digital collaboration at the Parliamentary Digital Service.
In this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges.
Workforce management (WFM) applications are among the most important productivity tools in contact centers. In this e-guide, learn how to incorporate WFM software into your broader HR landscape, and how to achieve maximum productivity with WFM.
Are you ready for the rising challenge of recruiting, retaining and training employees in an increasingly mobile workforce? Use this paper to help plan out the future of your workforce with goals such as creating succession plans for filling positions opening due to retirements.
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