WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...

Posted: 18 Jun 2009 | Published: 15 Jun 2009

WHITE PAPER: IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...

Posted: 18 Jun 2009 | Published: 15 Jun 2009

VIRTUAL TRADESHOW: Spend the day in this interactive Virtual Seminar, "Unified Communications: A Good Investment in a Down Economy", and learn how UC can help your business survive the recession. And the best part? You will get to hear from several experts and network with your peers, all from your own desk.

Posted: 16 Jun 2009 | Premiered: 16 Jun 2009, 09:30 EDT (13:30 GMT)

WHITE PAPER: Amidst a macroeconomic global recession, companies are looking for ways to reduce their costs by 25% or more. The following paper represents the top set of cost-reduction initiatives that Wipro clients have effectively implemented.

Posted: 12 Jun 2009 | Published: 01 Apr 2009

WHITE PAPER: Read this whitepaper to learn ways of detecting leakage in your companie's ERP system, several time and labor trends that most companies overlook, and how to repair leakage using Kronos Inc's Workforce Central and Kronos 4500 terminal solutions.

Posted: 20 May 2009 | Published: 20 May 2009

WHITE PAPER: Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support.

Posted: 07 May 2009 | Published: 01 May 2008

VIDEO: In this video you will learn how SAP and Sybase have partnered to bring the power of the desktop to the palms of the mobile workforce. Through this partnership, you will be able to execute anything from workflow approvals to critical business decisions at any time, at any place. Watch this video to learn more.

Posted: 23 Apr 2009 | Premiered: 23 Apr 2009

WHITE PAPER: This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.

Posted: 20 Feb 2009 | Published: 20 Feb 2009

WHITE PAPER: This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.

Posted: 20 Feb 2009 | Published: 20 Feb 2009

ANALYST BRIEF: In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.

Posted: 19 Feb 2009 | Published: 01 Dec 2008

ANALYST BRIEF: For too long, the subject of effective leadership has been shrouded in ambiguity. This summary reveals leadership as a skill, one that can be consciously developed by anyone. It identifies the competencies necessary for effective leadership by analyzing the responses of thousands of workers as they describe "What makes a great leader?"

Posted: 19 Feb 2009 | Published: 01 Dec 2008

WHITE PAPER: To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.

Posted: 18 Feb 2009 | Published: 18 Feb 2009

WHITE PAPER: The purpose of this paper is to examine "scheduling to the opportunity" in more depth and demonstrate how leading retailers make this concept work.

Posted: 05 Dec 2008 | Published: 05 Dec 2008

WHITE PAPER: This whitepaper will provide insight into the concepts, components and benefits of implementing a strategic workforce management solution for manufacturers.

Posted: 05 Dec 2008 | Published: 05 Dec 2008

CASE STUDY: Burlington Coat Factory faced the challenge of efficiently handling workforce management processes across 417 stores in 44 states, so they choosed Infor HCM Workforce Management to optimize workforce management processes across the enterprise.

Posted: 05 Dec 2008 | Published: 05 Dec 2008

WHITE PAPER: This paper offers a perspective on the challenges we now face and what steps we can take to achieve leadership in this critical area.

Posted: 05 Dec 2008 | Published: 05 Dec 2008

WHITE PAPER: Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis.

Posted: 26 Apr 2008 | Published: 01 Aug 2007