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Customer Experience

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Customer Experience Reports
 
Frost & Sullivan: Are You Delivering Exceptional Customer Experience?
sponsored by Genesys
WHITE PAPER: Small and mid-sized businesses (SMBs) are in a unique position and have an advantage in customer experience compared with their larger competitors. Read this report from Frost & Sullivan to learn how to leverage this advantage.
Posted: 23 Mar 2017 | Published: 30 Dec 2016

Genesys

Digital Transformation for the Olympic Games: IOC Changes IT Infrastructure Strategy to "Build Once, Use Many Times"
sponsored by Atos
CASE STUDY: This IDC case study examines the challenges faced by a nonprofit nongovernmental organization in implementing an all-cloud IT infrastructure and how they are building it once for multiple uses around the world.
Posted: 30 Mar 2017 | Published: 30 Jun 2015

Atos

Investing in the Data Center to Meet Modern Customer Demands
sponsored by Red Hat
VIDEOCAST: Data center modernization is one way to boost digital transformation and innovation efforts. Learn about the problems with the current IT landscapes and how to go about solving them with in-memory data management.
Posted: 28 Mar 2017 | Premiered: Mar 14, 2017

Red Hat

Improve the success of HR systems implementation
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Mark Martin, former HR executive at Direct Line Group and T-Mobile, lists the key questions you need to ask suppliers when selecting a HR Technology system.
Posted: 30 May 2014 | Published: 30 May 2014

ComputerWeekly.com

Open-Source Lamp Stacks Fly with IBM POWER8
sponsored by IBM
PRESENTATION: Discover how you can turbocharge your LAMP stack by moving it to POWER8 and find out how this compares to x86 performance in terms of speed, big data, reliability, and more.
Posted: 27 May 2016 | Published: 27 Feb 2015

IBM

6 Ways Your EMR is Coming up Short and How a CRM Solution Can Help
sponsored by Microsoft
RESOURCE: Access this infographic to uncover 6 steps to use your CRM tools to boost your EMR system and positively impact the patient and provider experience.
Posted: 12 Jan 2017 | Published: 12 Jan 2017

Microsoft

Protect Revenue and Emphasize User Experience with APM Tools
sponsored by eG Innovations, Inc.
EGUIDE: Looking to boost revenue and keep your customers happy with an improved user experience? Access this expert guide to learn how to leverage the latest in application performance management (APM) tools and discover a host of approaches to evaluate end-user experience across all channels.
Posted: 05 Feb 2016 | Published: 04 Feb 2016

eG Innovations, Inc.

The Modes of Server Load Balancing
sponsored by A10 Networks
WEBCAST: Watch this webcast to uncover the 4 types of server load balancer integration methods, as well as the pros and cons for each, to help you decide which way best fits your organization's needs.
Posted: 14 Jan 2014 | Premiered: Jan 14, 2014

A10 Networks

Three Ways Online Anonymity Hurts Businesses and Consumers
sponsored by Gigya
WHITE PAPER: While protecting one's online identity has traditionally been a huge concern for Internet users, consumers and businesses alike are realizing the value of a more open, connected social web. In this white paper, explore three ways that user anonymity can negatively impact ROI for businesses and customer experiences.
Posted: 27 Jan 2014 | Published: 31 Dec 2013

Gigya

How the Internet of Things Is Blurring the Line between Consumer and Industrial Technology
sponsored by IBM
EGUIDE: According to Harbor Research, there will be some 36 billion connected devices by 2020. But how and where will these devices come online? Explore how the Internet of Things will blur the line between consumer and industrial technology with upcoming trends like virtual reality, wearables, and more.
Posted: 10 May 2016 | Published: 06 May 2016

IBM
 
 
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