Internet Access

WHITE PAPER: Access this whitepaper to learn more about the “what, why, who and how” of Unified Communications.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

WHITE PAPER: Nearly half of office employees access Facebook during work.  Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Web 2.0 and new media technologies, such as blogs, wikis, and social networks, are spreading rapidly through companies, often without IT's direct involvement. This report from Booz&Co argues that CIOs and their IT departments must take the lead in these emerging technologies.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.

Posted: 06 Nov 2009 | Published: 06 Nov 2009

WHITE PAPER: This white paper will get you up to speed on all aspects of cloud computing. It will help you examine cloud opportunities, review potential issues, and consider where and how specific information should be processed in your organization. Check out this white paper to learn more.

Posted: 17 Nov 2010 | Published: 17 Nov 2010

WHITE PAPER: Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Digital Britain is the UK government’s strategic vision for the UK digital economy. While social inclusion and rights protection are major themes, the plans will also have a significant impact on businesses.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The average small business is becoming highly dependent on multiple forms of digital communications, but the technology choices are increasingly complex and come at a cost.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

VIRTUAL ENVIRONMENT: This online learning destination for IT professionals provides you with one interactive site that satisfies your need to expand your data center knowledge. Choose from three different classroom topics, each delivering its content in a variety of formats, including webcasts, podcasts and e-publications.

Posted: 31 Mar 2011 | Premiered: 31 Mar 2011

WHITE PAPER: For a better understanding of how traditional voice-centric networks are competing with new media and web-based competitors, read this white paper.

Posted: 16 Mar 2011 | Published: 16 Mar 2011

WHITE PAPER: This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.

Posted: 29 Apr 2009 | Published: 29 Apr 2009

WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: This paper examines how virtualization has become such a hot topic that the number of virtualization techniques, tools, and technologies is into the dozens, and that’s just from Microsoft. Some of the benefits of virtualization include hardware cost savings, configuration optimization, less disruption, and easier reallocation of resources.

Posted: 24 Feb 2011 | Published: 24 Feb 2011

WHITE PAPER: There are some helpful things we can do with Cisco’s IOS to make our lives easier. This white paper will present some useful commands, followed (in parentheses) by their most concise shortcuts (at the time of this writing).

Posted: 06 Nov 2009 | Published: 06 Nov 2009

WHITE PAPER: This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP.

Posted: 20 Mar 2011 | Published: 20 Mar 2011

WHITE PAPER: The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Oracle WebLogic Suite, a foundational element of Oracle Fusion Middleware, offers the ideal mix of performance, scalability, and operational efficiency to support modern IT requirements driven by ever-changing business needs.

Posted: 18 Sep 2009 | Published: 18 Sep 2009

WHITE PAPER: Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system.

Posted: 11 Jan 2012 | Published: 11 Jan 2012

WHITE PAPER: Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more.

Posted: 06 Jul 2010 | Published: 06 Jul 2010

WHITE PAPER: So you’re an XP shop and your organization skipped Vista, but is considering taking the plunge to the latest revision of the Longhorn platform: Windows 7. Here are ten things that you should probably know as you get familiar with this new Windows client.

Posted: 06 Nov 2009 | Published: 06 Nov 2009

WHITE PAPER: Many trends are defining and shaping the IT landscape which collectively will impact the way future network architectures need to be planned. Real-time networking is one option to be ready for the changes that are here and on the way.

Posted: 02 Dec 2011 | Published: 02 Dec 2011

WHITE PAPER: This white paper discusses key issues of web security and the need for organizations to implement robust Web security processes and technologies – namely, a secure Web gateway. This document was sponsored by a leading provider of Web security solutions, Webroot Software. Information on the company is provided at the end of this white paper.

Posted: 04 Nov 2010 | Published: 04 Nov 2010