IT Channels

WHITE PAPER: Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.

Posted: 20 Oct 2009 | Published: 20 Oct 2009

VIRTUAL SEMINAR: This virtual guide delves into the tools and practices you need to deal with today's social customer.

Posted: 30 Apr 2012 | Premiered: 30 Apr 2012

IT BRIEFING: European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.

Posted: 17 Jan 2012 | Published: 17 Jan 2012

WHITE PAPER: This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

Posted: 19 Sep 2008 | Published: 19 Sep 2008

WHITE PAPER: This white paper examines research that reveals how sales and marketing professionals who use collaboration and Sales 2.0 tools gain a competitive advantage over their peers who do not use them.

Posted: 19 Sep 2008 | Published: 19 Sep 2008

WHITE PAPER: In this resource, find 31 tips for inbound content marketing to the SAP community. This fresh approach to marketing engages prospects on social channels while also attracting search traffic via compelling content. Read more inside to learn how to target the SAP ecosystem and become a relevant vendor in the market.

Posted: 18 May 2012 | Published: 18 May 2012

WHITE PAPER: Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments.

Posted: 27 Apr 2012 | Published: 27 Apr 2012

EZINE: This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.

Posted: 21 May 2012 | Published: 21 May 2012

ANALYST REPORT: Read this report to learn all of the ways in which wholesalers and distributors are integrating ERP software into their daily operations. Find out if there's a strategy you aren't already using that could add value to your company.

Posted: 11 Apr 2012 | Published: 11 Apr 2012

WHITE PAPER: In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.

Posted: 01 Mar 2012 | Published: 01 Mar 2012

WHITE PAPER: The protocol utilized to transport data between servers and storage for High Performance Computing (HPC) and to define a Storage Area Network (SAN) is Fibre Channel(FC). Fibre Channel is an "invisible" protocol, because it is only known to the technicians that implement it and keep it working. This paper will provide an overview of this technology.

Posted: 25 Jan 2010 | Published: 25 Jan 2010

WHITE PAPER: With the right intelligence and personal information, there are plenty of new opportunities for you to provide superior experience and maximize the opportunity of every customer touch point. This paper shares actionable strategies needed to deliver personalized and relevant content, based on a variety of factors.

Posted: 01 Mar 2012 | Published: 01 Mar 2012

WHITE PAPER: Access this resource to discover the valuable uses of remote monitoring and management. Learn how to provide your customers with better service while also increasing efficiency.

Posted: 27 Apr 2012 | Published: 27 Apr 2012

EGUIDE: This expert guide explores what the availability of cloud services means for channel professionals, how to capitalise on this growing trend, and what to look for.

Posted: 13 Sep 2011 | Published: 13 Sep 2011

EBOOK: This E-Book offers expert advice on creating an on-site medical image archive as well as using a cloud storage provider for medical images. Additionally, explore 2 case studies regarding compliant storing and archiving of medical data.

Posted: 02 Mar 2012 | Published: 02 Mar 2012

WHITE PAPER: Dell Compellent Storage Center arrays utilize a virtualized architecture. This architecture not only enables technology independence between servers and storage, but it also supports key features such as thin provisioning, automated data tiering, and data protection, all of which enable exceptionally high efficiency in managing data storage.

Posted: 07 Apr 2012 | Published: 07 Apr 2012

WHITE PAPER: Dell Compellent Storage Center arrays utilize a virtualized architecture. This architecture not only enables technology independence between servers and storage, but it also supports key features such as thin provisioning, automated data tiering, and data protection, all of which enable exceptionally high efficiency in managing data storage.

Posted: 11 Apr 2012 | Published: 11 Apr 2012

EGUIDE: With all of the uncertainty surrounding electronic health records, one thing is for sure: Healthcare facilities will be storing more data, with more protection and for a longer period of time. In this e-guide, learn how to accomplish comprehensive patient data storage without breaking the bank.

Posted: 18 Aug 2011 | Published: 18 Aug 2011

EBOOK: Clinical decision support technology takes business intelligence (BI) to the next level by offering caregivers evidence-based, best-practice information, providing automated responses in response to patient data and much more. Inside this e-book, learn how your healthcare facility can benefit from clinical BI tools.

Posted: 18 Aug 2011 | Published: 18 Aug 2011

WHITE PAPER: Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

Posted: 20 Jan 2012 | Published: 20 Jan 2012

WHITE PAPER: Learn how developing a vendor management service offering can create a new revenue stream for your business and reduce complexity for your clients. This essential white paper provides seven steps to help you get started.

Posted: 25 Apr 2012 | Published: 25 Apr 2012

WHITE PAPER: In the on-going war between storage technologies, Fibre Channel and iSCSI continue to battle it out. Both have strong arguments to recommend them, and flaws to consider. How do you choose? Read this white paper to find out.

Posted: 10 Dec 2010 | Published: 10 Dec 2010

EBOOK: Any virtualization layer or hypervisor introduces a new set of demands to a server or blade environment. This e-book explains the process of virtualizing the I/O layer, how to manage it and what challenges remain for this disruptive technology.

Posted: 16 Aug 2011 | Published: 16 Aug 2011

WHITE PAPER: Access this white paper to learn process of moving from a break/fix model to managed services. Discover how managed services can provide your organization with stable revenue and opportunity for growth.

Posted: 07 May 2012 | Published: 07 May 2012

EGUIDE: Access this essential resource from our editors to learn more about the hybrid cloud and what it means for Channel providers.

Posted: 09 Sep 2011 | Published: 09 Sep 2011

EGUIDE: Access this expert e-guide to discover strategies to improve IT help desk services with vendor support. Inside, learn to respond efficiently to increased customer demand.

Posted: 01 May 2012 | Published: 01 May 2012

WHITE PAPER: This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.

Posted: 10 Jan 2011 | Published: 10 Jan 2011

WHITE PAPER: Access this white paper for the top ten considerations for selecting a remote monitoring and management solution that will streamline management processes to allow for business growth while also increasing services levels.

Posted: 27 Apr 2012 | Published: 27 Apr 2012

WHITE PAPER: Learn how to grow your managed services business with the use of a strategic marketing plan. This white paper outlines five steps to expand your clientele.   

Posted: 24 Apr 2012 | Published: 24 Apr 2012

WHITE PAPER: With 10 GbE technology enhancements enabling IP storage to leapfrog the performance of Fibre Channel at 2 Gbps or 4 Gbps, data center managers no longer need to make performance compromises in order to benefit from the traditional advantages of Ethernet over more specialized switching fabrics. Read this comprehensive white paper to learn more.

Posted: 22 Feb 2012 | Published: 22 Feb 2012

WHITE PAPER: Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy.

Posted: 08 Nov 2010 | Published: 08 Nov 2010

WHITE PAPER: This resource describes the transformation from the traditional data center to the services data center, with special emphasis on the business impact of the transformation. Also, learn how communications service providers (CSPs) are positioning themselves for the data center of the future.

Posted: 10 Oct 2011 | Published: 10 Oct 2011