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Communications Systems Reports
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UC Performance Management with Full Network Visibility
sponsored by IR
WEBCAST: View this short video to learn how you can gain true end-to-end network visibility that allows you to performance manage all associate network and UC devices in real-time, even when multiple vendors are involved.
Posted: 02 Jun 2015 | Premiered: Jun 2, 2015

IR

IR Prognosis for UC Performance Management Recommended Solution of Choice
sponsored by IR
VIDEO: Access this short video to how one organization feels about their VoIP monitoring solution and all that it has done to improve their IP Telephony.
Posted: 02 Jun 2015 | Premiered: 02 Jun 2015

IR

Unified Communications in the Contact Center
sponsored by IR
RESOURCE: This resource keeps you up to date on everything you need to know about performance management of UC and contact centers with constant contact from UC thought leaders.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

IR

Troubleshooting Unified Communications Issues
sponsored by IR
WHITE PAPER: Access this white paper to learn about a new solution to finding the root of UC problems, and discover how you can gain additional insight to equipment failure.
Posted: 01 Jun 2015 | Published: 26 Dec 2014

IR

Virtualized Performance Management for Unified Communications
sponsored by IR
WHITE PAPER: This brief white paper shows how virtualized performance management can be implemented in a unified communications system without causing any delay or interruptions.
Posted: 29 May 2015 | Published: 26 Dec 2014

IR

How SIP for Enterprise Powers Unified Communications
sponsored by XO Communications
WHITE PAPER: Download and discover everything you need to know about session initiation protocol (SIP) trunking – your answer to an easier transition from distributed voice network to centralized, cost effective VoIP solution.
Posted: 28 May 2015 | Published: 26 Dec 2014

XO Communications

Hosted vs. Premises-based Unified Communications Solutions
sponsored by XO Communications
WHITE PAPER: Access this white paper for a guide to choosing whether premises-based or cloud-based UC makes the most sense for your company.
Posted: 28 May 2015 | Published: 28 May 2015

XO Communications

Enterprise Collaboration is at a Crossroads
sponsored by XO Communications
WHITE PAPER: Access this white paper to learn how hosted PBX with unified communications, a cloud-based service, makes collaboration easier as your company embraces new IP technology, BYOD and mobility trends, and becomes more distributed.
Posted: 28 May 2015 | Published: 28 May 2015

XO Communications

What Happens When a Contact Center's Communication Systems Fail 72 Hours Before Black Friday?
sponsored by IR
CASE STUDY: 72 hours before Black Friday, one organization's critical communication systems began to fail and business continuity systems crashed. Access this case study to find out what happened; why the outages occurred in the first place; and how to prevent a similar catastrophe within your organization.
Posted: 27 May 2015 | Published: 31 Dec 2014

IR

5 Ways UC Makes IT a Hero
sponsored by XO Communications
WHITE PAPER: Before the arrival of unified communications (UC), IT departments didn't get much credit. Now, they are responsible for deploying the most productive, effective, and collaborative tool set ever seen in business communications. Read this white paper for five reasons that UC makes IT a hero.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

Top 7 Reasons to Centralize Your Business Communications
sponsored by XO Communications
WHITE PAPER: Juggling separate phone systems at each of your business locations is aggravating and unnecessary. By centralizing your communications infrastructure you can stay agile no matter how large your business grows. Access this white paper for seven reasons why it makes sense to centralize your communications.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

Mobile Call Recording: Are You Complying or Compromising?
sponsored by Smart Numbers
WHITE PAPER: Access this white paper now to learn why implementing a business call recording policy is essential to corporate protection and how to deploy a solution that is simple, effective, and affordable.
Posted: 21 May 2015 | Published: 21 May 2015


The Case for Hosted Exchange
sponsored by Rackspace
WHITE PAPER: This white paper reveals the benefits of managing Microsoft Exchange in the cloud and lays out the detailed costs of managing a hosted versus an on-premises Exchange environment.
Posted: 14 May 2015 | Published: 01 May 2013

Rackspace

Building a More Reliable Network in the Digital Age
sponsored by XO Communications
WEBCAST: Access this short video now to learn how you can upgrade to a future-proof network with unified communications for greater visibility and control over bandwidth.
Posted: 08 May 2015 | Premiered: Apr 24, 2015

XO Communications

The Top 5 Ways Hosted PBX with Unified Communications Can Help Your Enterprise
sponsored by XO Communications
WHITE PAPER: Access this white paper now to learn the 5 ways hosted PBX with unified communications can bring your communications systems into the new age of business without breaking the bank.
Posted: 08 May 2015 | Published: 08 May 2015

XO Communications

How to Connect Your Business Communications Like Never Before
sponsored by RingCentral
WHITE PAPER: Access this white paper now to discover a buyer's guide to bringing your business communications into the new age of enterprise mobility.
Posted: 24 Apr 2015 | Published: 24 Apr 2015

RingCentral

Maximize Productivity Through Mobile-Optimized Collaboration
sponsored by BlackBerry
WHITE PAPER: Access this white paper now to learn how you can empower your mobile workers by optimizing mobile collaboration.
Posted: 23 Apr 2015 | Published: 26 Dec 2014

BlackBerry

The Mobile Collaborator’s Guide to Wasting Time and Sapping Productivity
sponsored by BlackBerry
WEBCAST: In this webcast, you'll learn how to bypass the headaches of mobile meeting solutions to start taking advantage of a simple, intuitive approach that is built for mobile first.
Posted: 23 Apr 2015 | Premiered: Apr 23, 2015

BlackBerry

How a Cloud Phone System Benefits Multi-Site Businesses
sponsored by RingCentral
WHITE PAPER: Access this white paper to discover how a cloud phone system is vital to a multi-location business.
Posted: 23 Apr 2015 | Published: 26 Dec 2014

RingCentral

Office Mover's Guide: The One Thing to Leave Behind
sponsored by RingCentral
WHITE PAPER: Access this white paper now to learn why your traditional PBX system might be holding you back, and discover a new approach to enterprise communications that you can implement in your new office.
Posted: 22 Apr 2015 | Published: 26 Dec 2014

RingCentral

Research Report: The Potential ROI for One UC Provider
sponsored by RingCentral
WHITE PAPER: In this white paper, you'll discover a Forrester Research, Inc., Total Economic Impact (TEI) study that examines the potential ROI you can expect from one potential UC provider.
Posted: 22 Apr 2015 | Published: 27 Jun 2014

RingCentral

Give digital a business focus
sponsored by Hewlett-Packard Limited
WHITE PAPER: Businesses need a way to consolidate this data to unify communications and deliver a seamless experience across multiple channels.For many organizations, the solution lies in outsourcing. Discover if outsourcing is right to manage your multichannel communications data in this informative white paper.
Posted: 21 Apr 2015 | Published: 31 Mar 2014

Hewlett-Packard Limited

How a Cloud Phone System Uniquely Supports Your Mobile Workforce
sponsored by RingCentral
WHITE PAPER: In this white paper, you'll discover how cloud phone systems enable employees to work from any location without disconnecting from colleagues and customers.
Posted: 21 Apr 2015 | Published: 21 Apr 2015

RingCentral

Unravel and evolve customer communications
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper your CIO can gain the tools necessary to creative effective communications that will drive sales. Learn basic CCM rules like: keep it simple, make it all about the customer, go from passive to active, and more.
Posted: 20 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Limited

Transform support from cost centers to sales channels
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper uncover how your organization can drive revenue through your customer experience channels to transform support centers into sales channels.
Posted: 17 Apr 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited
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