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Communications Systems Reports
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Quality Contact Recording Increases Workforce Optimization
sponsored by Avaya CenturyLink
WHITE PAPER: Choosing top tier contact recording services can empower businesses by optimizing the performance of their customer-facing resources. Read this white paper that educates you on communication monitoring services and how they can help you achieve performance improvement that increases customer retention.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

9 Ways to Migrate IT to a Value Center: Quick Tips for IT Leaders
sponsored by Blue Jeans Network
RESOURCE: Discover 9 surefire ways to transform IT into a value-generating department within your enterprise. Some simple, some challenging, these tips will help you use your IT department to drive growth across your entire enterprise.
Posted: 29 Jun 2016 | Published: 29 Jun 2016

Blue Jeans Network

How to Achieve End-to-End Unified Communications Visibility
sponsored by Riverbed Technology, Inc.
WHITE PAPER: Only by adopting an integrated approach to monitoring and troubleshooting UC applications will the benefits promised by UC adoption be fully realized. Uncover ways IT organizations address the adoption of complex, highly interdependent UC applications.
Posted: 21 Jun 2016 | Published: 21 Jun 2016

Riverbed Technology, Inc.

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya

Hardware Report on the GTM 5140 Huddle
sponsored by StarLeaf
RESOURCE: This short resource shows the capabilities built into a unified communications endpoint, as well the specific features of the hardware itself.
Posted: 16 Jun 2016 | Published: 16 Jun 2016

StarLeaf

Case Study: Taylor Vinters Deploys Communication and Collaboration
sponsored by StarLeaf
CASE STUDY: See how law firms can benefit from collaboration technology, using it to communicate with clients and remote offices alike. You'll also discover why the firm in question made the choice of communications provider that they did.
Posted: 07 Jun 2016 | Published: 07 Jun 2016

StarLeaf

Select Wines Chooses StarLeaf for Collaboration Solutions
sponsored by StarLeaf
CASE STUDY: Discover how a growing wine importer mitigated their ballooning travel budget by implementing improved collaboration and communications.
Posted: 06 Jun 2016 | Published: 06 Jun 2016

StarLeaf

Case Study: Dr. Martens Deploy Unified Communications
sponsored by StarLeaf
CASE STUDY: See how famed shoe maker Dr. Martins has deployed UC. You'll see how improved video conferencing was able to support their strategy to double revenue and streamline communications.
Posted: 06 Jun 2016 | Published: 30 Jan 2015

StarLeaf

StarLeaf Video Endpoint Hardware
sponsored by StarLeaf
PRODUCT LITERATURE: Meet a video collaboration endpoint that can be scaled for any sized meeting room.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

StarLeaf

Specialists On Call - Telemedicine Analytics Case Study
sponsored by Vyopta
CASE STUDY: In this case study, learn how you can monitor and improve the performance of your video collaboration network.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

Vyopta

Small Footprint Virtualized Performance Management
sponsored by IR
WHITE PAPER: See the results of a test which demonstrated that you can implement a UC virtualized performance management solution with minimal impact on call processing control.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

Don't Let Failed Calls Affect Business
sponsored by IR
WHITE PAPER: Keep customers from calling competitors. Learn how one multi-site automotive marketplace found out that calls failed to meet their franchises, and how they gained visibility for incident management and resolution.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

How Enterprises Use Video Collaboration
sponsored by Vyopta
RESOURCE: Discover the details on the growing use of video collaboration in enterprises. It also discusses the different relationships organizations have with video collaboration, depending on their industry and size.
Posted: 01 Jun 2016 | Published: 31 Dec 2015

Vyopta

Enterprise Video Collaboration David & Goliath Stories
sponsored by Vyopta
WHITE PAPER: Educate yourself on the ongoing conflict between collaboration technology vendors, and what interesting functionality each participant brings to the fore. By assessing each of these strengths, IT professionals can be better informed in their own collaboration implementations.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

Vyopta

2016 Report: Overcoming Video Conferencing Adoption Barriers
sponsored by Vyopta
RESOURCE CENTER: Find insight into the key barriers preventing improved video adoption rates for enterprise conferencing systems.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

Vyopta

How IP Telephony Systems Enable Businesses to Leverage the Power of UC
sponsored by ShoreTel
WHITE PAPER: Hear the case for a fully converged IP telephony environment that is built to leverage the best features of UC and also have the capacity to incorporate valuable third party add-ons.
Posted: 27 May 2016 | Published: 31 Dec 2013

ShoreTel

Introducing a Business Communications Platform
sponsored by ShoreTel
VIDEO: This video introduces a next-generation application built to manage enterprise collaboration. Learn how it combines a variety of communication tools to enable fast and easy collaboration, and gives you the option to choose what type of deployment will work best for your enterprise.
Posted: 27 May 2016 | Premiered: 27 May 2016

ShoreTel

Your Guide to UC Deployment
sponsored by IR
WHITE PAPER: In the following resource, you'll find the key factors you need to consider when revamping your UC environment. Uncover key questions to ask such ask in your UC adoption journey.
Posted: 25 May 2016 | Published: 25 May 2016

IR

Survey: 300 Hundred UC Professionals, 200 Companies, and 44 Counties
sponsored by IR
WHITE PAPER: A recent survey has revealed that delivering excellent end-user experience in a multi-vendor environment is critical to UC success. Learn ways to overcome the top three challenges of UC deployment.
Posted: 25 May 2016 | Published: 25 May 2016

IR

5 Metrics To Consider When Evaluating Unified Communications Solutions
sponsored by ShoreTel
WEBCAST: Discover the top 5 metrics to consider and presents the plain facts about competing vendors and how they measure up when it comes to deploying a platform for growth.
Posted: 25 May 2016 | Premiered: May 25, 2016

ShoreTel

Keep Your Options Open For Unified Communications
sponsored by ShoreTel
WEBCAST: Identify a unified communications and collaboration system that can take advantage of being deployed either on premise, in the cloud, or as part of a hybrid cloud system.
Posted: 25 May 2016 | Premiered: May 25, 2016

ShoreTel

True Cost Of Ownership For Unified Communications - How Vendor Selection Impacts ROI
sponsored by ShoreTel
WHITE PAPER: Identify which communications vendors ultimately cost the least, including their impact on enterprise ROI. You'll also see how the competition between the different vendors in the space has driven down all manner of communications costs.
Posted: 23 May 2016 | Published: 30 Apr 2015

ShoreTel

5 Signs You Need To Upgrade Your Phone System
sponsored by ShoreTel
WHITE PAPER: Access this reference to ensure you're making efficient choices when it comes to upgrading and enhancing your phone systems.
Posted: 23 May 2016 | Published: 23 May 2016

ShoreTel

Tackling Call Quality Problems: Skype for Business
sponsored by IR
WHITE PAPER: How do you gain insight into call quality for Skype for Business? This white paper explores the 4 main data sources within Skype for Business and how they reveal the end users' experience.
Posted: 23 May 2016 | Published: 23 May 2016

IR

Skype for Business Deployment Checklist
sponsored by IR
WHITE PAPER: If you are considering a Microsoft Skype for Business deployment, this checklist will highlight critical areas for you to consider. Discuss the following questions with your team to help scope your project details, uncover potential risks, and define actionable tasks.
Posted: 23 May 2016 | Published: 23 May 2016

IR
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