Cloud CRM

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Cloud CRMReports
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Cloud Resource Management the Right Way
sponsored by Red Hat
WHITE PAPER: Find out how Red Hat® CloudForms gives IT administrators and managers a comprehensive solution to optimize their virtual, private cloud, and hybrid cloud infrastructures with advanced capacity planning and sophisticated resource management capabilities.
Posted: 23 Jun 2014 | Published: 08 Aug 2013

Red Hat

Driving Enterprise Transformation with Box and Office 365
sponsored by Box
WHITE PAPER: The following white paper explores how adopting cloud-based architecture and blending content creation and collaboration, you can enable a much more efficient, cost-effective, and user centric business model. Read on to learn how you can get started now.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Box

Private Cloud in the Hybrid Cloud Era: The Critical Choices Driving Business Value and Agility
sponsored by IBM
WHITE PAPER: This informative whitepaper explores the role of the private cloud in the hybrid cloud era – discussing strategies for increased cloud service agility and performance.
Posted: 21 May 2014 | Published: 21 May 2014

IBM

7 Reasons Leading Companies Manage their APIs in the Cloud
sponsored by Intel® Services
WHITE PAPER: Discover 7 reasons why leading companies manage their APIs in the cloud and gain the opportunity to expand your company's relationships with customers in new, ultra-relevant contexts.
Posted: 14 Apr 2014 | Published: 31 Dec 2013

Intel® Services

Real CIOs of the Cloud
sponsored by Workday
WHITE PAPER: Access the following white paper to hear from actual CIOs and what SaaS and cloud have done for them. Find out why this solution allows for stronger CRM initiatives, business transformation, and more.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

Workday

Disrupt IT:  A new model for IT in the digital age
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Ian Cox, specialist in digital transformation and IT leadership, assesses the impact of digital technology on the role of the CIO.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

ComputerWeekly.com

How Cloud-Based Contact Centers Can Improve the Customer Experience
sponsored by Genesys
WHITE PAPER: In this white paper, explore the results of a survey from Forrester Research, Inc. to see how companies are dealing with contact center challenges and new technologies.
Posted: 14 Mar 2014 | Published: 31 Mar 2013

Genesys

IT Priorities 2014: UK Europe, France and Germany
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Benchmark your IT spending plans, with our in-depth study of IT spending priorities in the UK, France, Germany, and Europe in 2014.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

TOPICS:  Application Development | Backup for Virtualized Servers | Backup Server Hardware | Backup Software | Backups | Budgeting | Business Continuity Planning | Business Intelligence | Business Process Automation | Business Process Management | Cloud Archive | Cloud Backup | Cloud Computing | Cloud CRM | Cloud Disaster Recovery | Cloud Management | Cloud Security | Cloud Storage | Cloud Storage Services | Cloud Storage Strategy | Compliance Best Practices | CRM | CRM Software | Data Analytics | Data Center Consolidation | Data Center Networking | Data Centers | Data Deduplication | Data Loss Prevention (DLP) | Database Management Software | Desktop Virtualization | Disaster Recovery | ERP | ERP Software | Ethernet Networks | Green Data Center | Green Storage | Hardware | Hybrid clouds | Identity Management | Infrastructure as a Service (IaaS) | ITIL | Mobile CRM | Mobile Device Management | Mobile Device Management Software | Mobile Middleware | Mobile Payments | Mobile Workers | NAS | NAS Software | Network Appliances | Network Architectures | Network Configuration Management | Network Infrastructure | Network Management | Network Monitoring Software | Network Operating Systems | Network Performance Management Software | Network Processors | Network Provisioning | Network Security | Network Security Appliances | Network Security Hardware | Network Security Software | Networking | Networking Hardware | Office Suites | Outsourcing | Platform as a service | Private Cloud | Public Cloud | Remote Access Hardware | Risk Assessment | Risk Management | Security | Security Architectures | Security Audits | Security Best Practices | Security Event Management | Security Hardware | Security Industry | Security Infrastructure | Security Management | Security Managers | Security Policies | Security Software | Security Spending | Security Standards | Security Systems | Security Threats | Security Tokens | Server Appliances | Server Consolidation | Server Hardware | Server Provisioning | Server Software | Server Virtualization | Smart Phones | Social Computing | Software | Software as a Service | Software Implementation | Software Virtualization | Storage Appliances | Storage Architectures | Storage Consolidation | Storage Devices | Storage for File Virtualization/NAS Virtualization | Storage for Virtualized Servers | Storage Hardware | Storage Management | Storage Management Services | Storage Management Software | Storage Media | Storage Resource Management Software | Storage Security | Storage Spending | Storage Switches | Storage Systems | Storage Virtualization | Storage Virtualization Software | Supply Chain Software | Tablet PC | Tape Backups | Testing | Video Services | Videoconferencing Hardware | Videoconferencing Services | Videoconferencing Software | Virtual Desktop Infrastructure | Virtual Machine | Virtualization Security | Vulnerability Management | WAN | WAN Hardware | WAN Switches | WAN Switching | Windows | Windows 7 | Windows Server Software | Windows XP | WLAN | Workforce Management Software
ComputerWeekly.com

Cloud and ICT adoption by MSBs in the UK, France and Netherlands
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This report from the Centre for Economics and Business Research and Cordys, assesses the business potential of cloud services for medium sized companies.
Posted: 20 Dec 2013 | Published: 08 Aug 2013

ComputerWeekly.com

CW Special Report: Amazon Web Services (AWS)
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 12 page special report gives you the key facts on Amazon Web Services (AWS), its cloud services, financial performance and strategy.
Posted: 13 Dec 2013 | Published: 13 Dec 2013

ComputerWeekly.com

The Agility Gap in Today's Private Clouds
sponsored by Red Hat
WHITE PAPER: Is your private cloud truly agile and helping your users overcome their business challenges as quickly and efficiently as possible? Read this whitepaper to find out.
Posted: 20 Jun 2014 | Published: 31 Dec 2013

Red Hat

Tips for Working with "The Business"
sponsored by Code42
WHITE PAPER: This whitepaper explores the future of IT and explains why it belongs to people who are able to translate business visions into technical realities.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

Code42

How Cloud-Based Contact Centers Improve Customer Experience
sponsored by Genesys
WHITE PAPER: In a recent survey, 60% of respondents said executives want to differentiate their organization based on customer experience management (CEM). In this technology adoption profile, explore current CEM trends -- including goals, strategies, and challenges -- as well as how to improve customer experience with the right contact center technologies
Posted: 04 Jun 2014 | Published: 31 Mar 2013

Genesys

Deploying a Contact Center in the Cloud - A Guide to Best Practices
sponsored by Genesys
WHITE PAPER: To effectively engage with customers across a newly-broadened spectrum of channels, savvy organizations are looking to cloud-based contact centers. In this white paper, discover 10 best practices for deploying and managing cloud-based contact centers that will help you keep costs down, customers happy, and processes efficient.
Posted: 03 Jun 2014 | Published: 31 Jul 2012

Genesys

The Mixed Blessings of Contact Center Automation
sponsored by SearchCRM
EBOOK: Contact center technologies ease customer frustration with call center inefficiency, but they don't replace the human touch.
Posted: 28 May 2014 | Published: 28 May 2014

SearchCRM

Impact of Cloud on IT Consumption Models
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource discusses the impact of the cloud on IT consumption models and examines how your organization can accelerate the adoption of game-changing technology.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

Cisco Systems, Inc.

Top 7 Use Cases for Business-Class Cloud File Sync
sponsored by eFolder
WHITE PAPER: This white paper describes the seven key areas where business-class cloud file sync can deliver value for virtually any organization, no matter size or industry. In an increasingly mobile world, providing documents that are in sync at all time is vital, and cloud file sync can deliver that.
Posted: 02 Apr 2014 | Published: 31 Dec 2013

eFolder

Hosted Contact Center and On-Premises Centers Demystified
sponsored by Genesys
EGUIDE: Choosing between an on-premises or a hosted contact center isn't easy, and unfortunately, this decision is further complicated by misconceptions about the differences between the two and what "hosted" and "on-premises" mean. This expert e-guide aims to clarify those definitions and set straight the misconceptions.
Posted: 24 Mar 2014 | Published: 24 Mar 2014

Genesys

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider
sponsored by Aspect
WHITE PAPER: Delivering exceptional customer service today means having a flexible and reliable contact center, as well as all the tools your agents need to be successful. Many companies are looking to cloud contact center platforms to meet these requirements, but what should you look for in a cloud solution?
Posted: 04 Mar 2014 | Published: 31 Jan 2014

Aspect

How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises (2013)
sponsored by NetSuite
WHITE PAPER: This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs.
Posted: 14 Feb 2014 | Published: 28 Feb 2013

NetSuite

Del Monte Foods' Cloud Imperative
sponsored by Kenandy
WEBCAST: This video case study explores Del Monte Foods' cloud strategy – including why the food production company decided to move to the cloud and how it alleviated its cloud concerns.
Posted: 06 Jan 2014 | Premiered: Dec 10, 2013

Kenandy

Case Study: How cloud computing and Analytics enhance efficiency and the Wimbledon experience
sponsored by IBM
CASE STUDY: Consult this case study to uncover how the Wimbledon Tennis Championships utilized cloud computing to deliver their content to millions of eager fans around the world.
Posted: 06 Dec 2013 | Published: 06 Dec 2013

IBM

Survey Results: An Emerging Digital Divide
sponsored by Apigee Europe LTD
WHITE PAPER: In this comprehensive report, view survey results of how companies today are leveraging technology-enabled capabilities such as "big data" and analytics, digital marketing, apps, and APIs. Find out what separates the top performers from the pack, and get key recommendations to help put your business on the right side of the "digital divide."
Posted: 26 Nov 2013 | Published: 31 May 2013

Apigee Europe LTD

Why the Cloud for Collaboration?
sponsored by Cisco Systems, Inc.
WHITE PAPER: The following IDC research paper discusses the strategic benefits of migrating to a cloud-based collaboration effort as well as insight to challenges and solutions faced by CIOs when considering the move.
Posted: 13 Nov 2013 | Published: 13 Nov 2013

Cisco Systems, Inc.

What Happens When They are Gone?
sponsored by VoltDelta
WHITE PAPER: Access this helpful resource to learn what to ask when searching for a cloud-based contact center tools -- especially interactive voice response (IVR) technology. Discover the hidden "red flags" that signal you to dig a little deeper before selecting a final vendor for your cloud contact center initiatives.
Posted: 24 Oct 2013 | Published: 24 Oct 2013

VoltDelta
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