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Cloud CRM Reports
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The Cost of Cloud Expertise: Report
sponsored by Rackspace Intel
WHITE PAPER: Is a lack of expertise stifling your investment in cloud computing? In this report, you'll discover the full ramifications the lack of expertise could be costing your business. Read on to see sections on how to overcome multi-cloud complexity, to know when to partner with managed providers, and more.
Posted: 11 Oct 2017 | Published: 11 Oct 2017

Rackspace Intel

Qumulo File Fabric Extends High-performance File Services to the Cloud
sponsored by Qumulo
ANALYST REPORT: Learn here how to pursue a multi-cloud primary storage approach using scalable file services that extend to the cloud. By reading on, you'll overcome your concerns to gain the following for multi-cloud storage workloads: billion-file scale, proactive cloud-based monitoring, consistent global data access, and more.
Posted: 02 Oct 2017 | Published: 02 Oct 2017

Qumulo

Bridge the Gap Between Workplace Services and Customer Experience Management
sponsored by Vonage
RESOURCE: In today's world, the customer reigns supreme. So it's no surprise that so much emphasis is placed on CX; what is surprising is how little attention is placed on workplace services in turn. Learn why an even balance is such a challenge, and how cloud-business tools may help bridge the widening gap.
Posted: 29 Sep 2017 | Published: 30 Aug 2017

Vonage

Transform Your Business Digitally to Improve Customer Service and Experience
sponsored by Five9
EBOOK: In the digital age, your business is defined by technology ... and it wants to evolve. Learn about digital transformation as a construct of emerging cloud CRM platforms, cloud contact center and SaaS technologies. Uncover what technology is spurring digital transformation, the impacts of digital transformation, why it's important, and more.
Posted: 28 Sep 2017 | Published: 28 Sep 2017

Five9

NetSuite for Software and Internet Companies
sponsored by Oracle and NetSuite
WHITE PAPER: Examine the cloud-based NetSuite business software platform. From financials to customer interactions, find out how you can simplify business management and enable continuous customer lifecycle engagement, intuitive dashboards and BI metrics, and more.
Posted: 27 Sep 2017 | Published: 27 Sep 2017

Oracle and NetSuite

Cloud Secure Virtualization Datasheet
sponsored by IBM
DATA SHEET: Download this sheet to get the technical rundown on a cloud infrastructure that addresses in-house security needs with automated compliance controls and data security for virtualized cloud workloads. You'll learn how to establish virtual workload security down to the microchip level, and more.
Posted: 25 Sep 2017 | Published: 25 Sep 2017

IBM

Software-Defined Data Center: Get the Most Out of Today's Infrastructure
sponsored by IBM
RESEARCH CONTENT: This Aberdeen Report outlines the impact of software-defined data centers (SDDC), and the benefits achieved by instituting an SDDC and hybrid cloud in your organization. Read on to take advantage of the agility, automation, and intelligent services the SDDC fosters to gain the most value from both on-premises and cloud infrastructures.
Posted: 22 Sep 2017 | Published: 31 May 2017

IBM

Enterprise Health Clouds, Q3 2017
sponsored by Salesforce.com
WHITE PAPER: Healthcare organizations are making the move to enterprise health clouds, but which ones should you be looking at. In this Forrester Research report, gain insight into the leaders of the health cloud market as well as an overview of the market landscape.
Posted: 07 Sep 2017 | Published: 11 Sep 2017

Salesforce.com

Making the Business Case for VMware Cloud Backup
sponsored by Druva Software
WHITE PAPER: Download this resource to overcome legacy VM data protection complexity cloud-native backup and recovery. Discover why enterprises employ this method as a cost-effective alternative to traditional DR by learning 5 reasons for migrating backup and archiving to a single, cloud-native platform.
Posted: 01 Sep 2017 | Published: 01 Sep 2017

Druva Software

ONTAP Cloud for AWS: Storage for the Cloud Era
sponsored by AWS-Netapp
WHITE PAPER: Enterprise IT experts, Justin Warren and Stephen Foskett of Gestalt IT show you how to seamlessly move data and apps to AWS Cloud with NetApp ONTAP Cloud data management software that enables you to execute rapid app development in the cloud. Read more.
Posted: 29 Aug 2017 | Published: 22 Aug 2017

AWS-Netapp

Engage with Customers in an Ultra-Connected Era
sponsored by Genesys
EBOOK: Find out how to use an integrated cloud-based contact center management system to orchestrate sound omni-channel strategies and deliver differentiated customer experiences. Learn how to make your contact center mobile and social media friendly and increase customer engagement.
Posted: 29 Aug 2017 | Published: 29 Aug 2017

Genesys

5 Myths About Cloud Backup for Healthcare
sponsored by NetApp
EBOOK: By downloading this e-book, you'll see five myths about cloud backup dispelled. Read on as the truth prevails over these myths, and learn how cloud-integrated backup and recovery can help your organization increase data transfer speeds by up to four times, and more.
Posted: 29 Aug 2017 | Published: 29 Aug 2017

NetApp

Contact Center Economics and the Cloud
sponsored by Genesys
EBOOK: In this e-book, explore the potential long-term cost benefits of moving your contact center to the cloud vs. staying on-premise by taking into account factors like company size and geographic location.
Posted: 28 Aug 2017 | Published: 28 Aug 2017

Genesys

10 Considerations for Moving Your Contact Center to the Cloud
sponsored by Genesys
EBOOK: Explore how to migrate your contact center to the cloud with confidence and uncover 10 essential considerations for selecting a trusted partner.
Posted: 28 Aug 2017 | Published: 28 Aug 2017

Genesys

Engage with Customers in an Ultra-Connected Era
sponsored by Genesys
EBOOK: Find out how to use an integrated cloud-based contact center management system to orchestrate sound omni-channel strategies and deliver differentiated customer experiences. Learn how to make your contact center mobile and social media friendly and increase customer engagement.
Posted: 23 Aug 2017 | Published: 23 Aug 2017

Genesys

Is It Time to Break Up With Your Back Up?
sponsored by Codero
EBOOK: Discover 9 signs it may be time to reconfigure your current hybrid cloud backup approach. Read on to ensure you choose a solution that will allow you to untether cloud storage from the appliance, have LAN access to your most important data in terms of latency and bandwidth, and more.
Posted: 23 Aug 2017 | Published: 23 Aug 2017

Codero

Why You Need to Include the Cloud in Your Disaster Recovery Plan
sponsored by StorageCraft Technology Corporation
RESOURCE: Oftentimes, onsite backups aren't enough to restore data loss. In this resource, you'll learn the role cloud backups should play in your DR plan. Access now to see how replicating to purpose-built cloud DR will allow you to flip a switch and failover to a secondary network running in the cloud in just minutes.
Posted: 23 Aug 2017 | Published: 23 Aug 2017

StorageCraft Technology Corporation

Cloud Failover at the Flick of a Switch
sponsored by StorageCraft Technology Corporation
RESOURCE: Download this resource to discover an on- and offsite cloud backup and DR platform that includes enterprise failover in the cloud, and can restore customers remotely in minutes.
Posted: 23 Aug 2017 | Published: 23 Aug 2017

StorageCraft Technology Corporation

How to Make Money in the Cloud
sponsored by ConnectWise
EBOOK: Access this e-book to set your business up to profit on cloud services, and maximize revenue gained, by approaching forward-thinking clients about new services, creating recurring service bundles to overcome slim profit margins on cloud licenses, and more.
Posted: 22 Aug 2017 | Published: 22 Aug 2017

ConnectWise

Harness the Power of the Cloud to Engage Your Customers, Employees and Business
sponsored by NICE Systems, Inc
WHITE PAPER: Discover how to use a cloud-based workforce management (WFM) platform to simplify, automate, and scale your contact center's WFM infrastructure and operations.
Posted: 17 Aug 2017 | Published: 17 Aug 2017

NICE Systems, Inc

The State of Contact Center Workforce Management
sponsored by NICE Systems, Inc
RESEARCH CONTENT: This ICMI research report examines the role played by workforce management (WFM) in making sure contact centers have the right people with the right skills and resources in place to deliver quality customer service. Uncover the report's key findings and learn how to apply WFM best practices to contact centers.
Posted: 17 Aug 2017 | Published: 17 Aug 2017

NICE Systems, Inc

Private Cloud Users Stack Up Third-Party Platform Delivery vs. DIY
sponsored by Red Hat
WHITE PAPER: With so many OpenStack distributions to choose from, do you know which use cases will help you best realize OpenStack success? Read this research paper, in which 2 separate case studies detail the way in which an OpenStack cloud was deployed, the workloads to which that compute power is deployed, and the tools supporting the environment.
Posted: 11 Aug 2017 | Published: 31 Dec 2016

Red Hat

10 Steps to Success with Public Cloud Adoption
sponsored by Rackspace Intel
WHITE PAPER: This white paper lays out 10 steps to a successful public cloud adoption. Inside, you will learn everything you need to know to get your public cloud initiative off the ground, from building a business case to executing your migration.
Posted: 10 Aug 2017 | Published: 10 Aug 2017

Rackspace Intel

Clearing Public Cloud Hurdles: An Infographic
sponsored by Rackspace Intel
RESOURCE: By downloading this infographic, you'll learn to conquer the top 5 challenges businesses face on the path to public cloud adoption. Read on to access this high-level view of successful implementation, and use public cloud to support forward-leaning compute-intensive workloads like AI and IoT, and more.
Posted: 10 Aug 2017 | Published: 10 Aug 2017

Rackspace Intel

Cloud: Integrated Application and Platform Services
sponsored by Oracle Corporation
WEBCAST: Now that cloud has matured and stabilized, its impact is being felt at every level of the organization. Every department looks at cloud for different reasons and a myriad of use cases. Watch this webcast to find out how cloud delivers against user demands and expectations at every level.
Posted: 29 Sep 2017 | Premiered: Sep 29, 2017

Oracle Corporation
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