Cloud CRM

WHITE PAPER: This white paper explains how cloud security may be the safer investment for businesses, including customer-oriented organizations and contact centers. Discover why moving applications to the cloud could better protect your data than if it were kept on-premise.

Posted: 07 May 2013 | Published: 07 May 2013

WHITE PAPER: Poor customer service is a costly business practice. The time to differentiate your customer service strategy is now – and the cloud can help. View now to learn about cloud contact centers and how they can benefit your business.

Posted: 04 Apr 2013 | Published: 04 Apr 2013

WHITE PAPER: This resource discusses the advantages the financial industry stands to gain by utilizing cloud services in Asia over traditional outsourcing, such as data security and data sovereignty.

Posted: 15 Mar 2013 | Published: 25 Jan 2013

WHITE PAPER: Read this white paper to gain insights on how you can accelerate and streamline your cloud migration by taking advantage of an advanced set of technologies. Realize the benefits their extensive list of features can deliver to your organization and discover how they can help you overcome common cloud challenges.

Posted: 28 Feb 2013 | Published: 31 May 2011

WHITE PAPER: This white paper provides an overview of Oracle's cloud computing strategy and examines how Oracle can help customers and partners plan their adoption and eventual evolution into the cloud.

Posted: 27 Feb 2013 | Published: 26 Feb 2013

WHITE PAPER: Contact centers that offer both inbound and outbound capabilities have the ability to maximize revenue and optimize productivity. Read this white paper to learn more about a solution to help your business gain the most revenue. Find out some of the advantages provided by cloud-based call centers by reading this resource now.

Posted: 28 Jan 2013 | Published: 28 Jan 2013

WHITE PAPER: View this white paper to learn more about the focus Expert Planet placed on cloud-based contact center from the beginning. It explores the development productivity gains and the greater efficiency achieved through Salesforce integration. Develop a better understanding of cloud-based benefits by reading this white paper now.

Posted: 28 Jan 2013 | Published: 28 Jan 2013

WHITE PAPER: Deploying your business applications in the cloud can deliver both short- and long-term benefits, including cost savings, improved agility, and faster innovation—but only if your cloud is enterprise-grade. Access this white paper to evaluate your cloud strategy and learn why niche cloud providers just can't deliver on the full promise of the cloud.

Posted: 19 Dec 2012 | Published: 13 Jun 2012

WHITE PAPER: This white paper discusses a cloud-based talent intelligence technology that optimizes talent management to streamline the process of hiring, managing, retaining and developing your employees. Discover how this advanced cloud solution gives managers the insights they need to make more-informed workforce decisions.

Posted: 13 Dec 2012 | Published: 13 Dec 2012

WHITE PAPER: This white paper offers best practices for successfully deploying and implementing cloud technology into your customer experience management strategy. Access tips for advancing through the four phases in the cloud deployment process from implementation to transformation.

Posted: 13 Dec 2012 | Published: 30 Nov 2012

WHITE PAPER: The most proven use cases for integration Platform-as-a-Service (iPaaS) is the external integration of your on-premises applications and processes with those of business partners and with Software-as-a-Service (SaaS) and cloud apps. This Gartner paper explores the different ways iPaaS offerings can be used to address these missions.

Posted: 18 Jul 2012 | Published: 01 Sep 2011

WHITE PAPER: Learn how IT executives are embracing the power of the cloud to optimise, innovate and disrupt business models.

Posted: 13 Jul 2012 | Published: 15 Feb 2012

WHITE PAPER: This white paper introduces a new stack of services designed to help you embrace cloud computing. Discover the benefits they can offer your business and learn how they can drive innovation.

Posted: 10 Jul 2012 | Published: 10 Jul 2012

WHITE PAPER: Read this white paper to learn about new virtual private cloud services that can help you meet the pressing demands of your end-users without overstretching your budget.

Posted: 06 Jul 2012 | Published: 06 Jul 2012

WHITE PAPER: IBM reduces the complexity of managing cloud environments by offering a complete portfolio of automated solutions for managing data and storage infrastructure, enabling better efficiency for business resiliency, and helping to reduce costs and improve security.

Posted: 10 Jan 2012 | Published: 10 Jan 2012

WHITE PAPER: Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform.

Posted: 16 Aug 2012 | Published: 31 Jul 2012

WHITE PAPER: Read this white paper to explore insights that can help you better understand what the cloud is and what it can offer your business. Discover essential tips and tricks that can ensure a smooth and successful cloud adoption.

Posted: 18 Jun 2012 | Published: 18 Jun 2012

WHITE PAPER: This white paper explores a new cloud architecture that delivers the advanced capabilities and features your environment requires. Discover the important role the network plays in the success of cloud service delivery and learn how to enhance your users' cloud experiences.

Posted: 18 Jun 2012 | Published: 07 Jun 2012

WHITE PAPER: This white paper discusses essential tools and strategies to leverage when making plans for cloud migration. Learn what the cloud really is, what it can offer your organization and key questions to consider before going forward with deployment plans.

Posted: 13 Jun 2012 | Published: 13 Jun 2012

WHITE PAPER: Read this white paper to explore the impact that cloud computing has on traditional IT practices and discover the importance of adjusting your mindset to accommodate the new trend. Learn how to meet the demands of your line of business customers so you can prevent them from outsourcing to external service providers instead.

Posted: 11 Jun 2012 | Published: 31 Oct 2011

WHITE PAPER: This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity.

Posted: 16 Apr 2012 | Published: 16 Apr 2012

WHITE PAPER: Featuring a virtualized, enterprise storage architecture and tight integration with VMware software, the Dell Compellent Storage Center SAN helps boost IT agility by efficiently scaling to meet the needs of growing private cloud deployments. Read this white paper to learn more.

Posted: 07 Apr 2012 | Published: 01 Apr 2012

WHITE PAPER: Industry analyst Steve Coplan of The 451 Group takes a close look at the recent beta release of Intel Cloud SSO and places it in the context of the rapidly evolving cloud service broker market for mediating user ids and application APIs for cloud access. View now to learn more.

Posted: 02 Apr 2012 | Published: 02 Mar 2012

WHITE PAPER: Cloud computing has made a name for itself in the enterprise computing industry today and it is likely to gain traction in the future. This does not mean the end for IT departments but their roles and responsibilities will certainly be changing. Check out this white paper to learn more about what to expect from IT in the post-cloud era.

Posted: 10 Feb 2012 | Published: 10 Feb 2012

WHITE PAPER: While cloud computing offers significant agility, flexibility, and efficiency, it also introduces a number of new challenges.  This white paper discusses how to overcome common issues to get the most out of your cloud computing experience.

Posted: 23 Jan 2012 | Published: 23 Jan 2012