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Cloud CRM White Papers (View All Report Types)
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How Data Agility Underpins Success for Financial Institutions in the New Digital Economy
sponsored by Axway
WHITE PAPER: Access this white paper to learn how greater data agility impacts productivity and regulatory compliance in financial services, and discover effective ways to use API technology to open new channels.
Posted: 30 Jul 2015 | Published: 31 Jul 2014

Axway

How Intercloud Bundles Accelerate a Transition to Hybrid IT
sponsored by Cisco Systems, Inc.
WHITE PAPER: Hybrid cloud transitions are riddled with challenges. Learn how to overcome siloed infrastructure and security issues.
Posted: 24 Jul 2015 | Published: 24 Jul 2015

TOPICS:  Cloud CRM
Cisco Systems, Inc.

Veolia powers global change with Google Apps Migration
sponsored by Cloud Sherpas
WHITE PAPER: Read this white paper to see how Veolia got help with the migration to Google Apps for Work from both a technology and a change management standpoint.
Posted: 14 Jul 2015 | Published: 14 Jul 2015

Cloud Sherpas

Leverage the Full Power of Google for Work
sponsored by Cloud Sherpas
WHITE PAPER: This white paper introduces a Google Enterprise App provider that can help your organization leverage the full power of the Google for Work cloud platform like no other. Read now to procure cloud software and maximize its utility.
Posted: 14 Jul 2015 | Published: 14 Jul 2015

Cloud Sherpas

The Economist Group headlines Google Apps Success
sponsored by Cloud Sherpas
WHITE PAPER: The Economist Group, a weekly international new and business publication, wanted a new cloud-based email and collaboration system. The IT team evaluated market-leading cloud platforms and decided on Google Apps. This white paper describes the benefits The Economist Group received from Google and how they made an organization-wide migration simple.
Posted: 10 Jul 2015 | Published: 10 Jul 2015

Cloud Sherpas

The Cloud - Up Where Customer Service for the Field Belongs
sponsored by ClickSoftware
WHITE PAPER: This eBook presents the value of providing superior customer service and why so many companies today prioritize investments in field service management.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

ClickSoftware

Modernizing Software Delivery through Software-Defined Environments
sponsored by IBM
WHITE PAPER: Companies need a holistic software delivery process that streamlines their ability to innovate based on customer feedback while also lowering barriers, costs and risks. Software-defined environments (SDEs) can do this. This white paper explains how to begin the transition to SDEs and receive the full benefit of their resources and tools.
Posted: 27 May 2015 | Published: 31 Dec 2014

IBM

Workspace aggregators help your business to improve costs and boost productivity
sponsored by Matrix42
WHITE PAPER: Read this white paper to find out how workspace aggregators can help your IT department integrate the cloud into your enterprise easily while improving costs, boosting productivity, and minimizing complexity.
Posted: 26 May 2015 | Published: 26 May 2015

Matrix42

High-Performance Cloud Computing with In-Memory OLTP
sponsored by Rackspace
WHITE PAPER: In this white paper, discover how you can implement high-performing, fast-paced OLTP by using the cloud.
Posted: 11 May 2015 | Published: 11 May 2015

Rackspace

Enterprise Development in the Cloud: Top Benefits, Drivers, and Concerns
sponsored by Red Hat
WHITE PAPER: According to a survey of 408 enterprise IT software development professionals, enterprises using the cloud see improvements in time to market as well as higher productivity. Read this white paper for key findings from this survey regarding enterprise development in the cloud.
Posted: 21 Apr 2015 | Published: 17 Jun 2014

Red Hat

Anatomy of the New Decision: Five Factors That Are Shaping the Future of Business Analytics
sponsored by Information Builders
WHITE PAPER: Access this informative white paper to find out which technologies are converging to help organizations drive innovation, empowering leaders to make smarter decisions. Learn practical, proven methods you can apply to your current information management strategy, such as cloud-based information services.
Posted: 08 Apr 2015 | Published: 31 Jan 2013

Information Builders

Your Planning Guide for Collaboration and Content in the Cloud
sponsored by Dropbox for Business
WHITE PAPER: In this white paper, analysts break down communication, collaboration, content and social platforms - or, 3CS systems. Discover how to leverage these essentials with mobile, cloud and other technologies across the enterprise.
Posted: 30 Mar 2015 | Published: 29 Mar 2013

Dropbox for Business

Real CIOs of the Cloud
sponsored by Workday
WHITE PAPER: Access the following white paper to hear from actual CIOs and what SaaS and cloud have done for them. Find out why this solution allows for stronger CRM initiatives, business transformation, and more.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

Workday

How to Slay the Dragon of Enterprise Work
sponsored by AtTask
WHITE PAPER: Access this white paper now to discover how some workforce management solutions only address the negative results of mismanagement, and find one platform that helps companies address the workforce before problems even occur.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

AtTask

Building a Business Case for an Enterprise Work Management Solution
sponsored by AtTask
WHITE PAPER: Read this white paper to understand why staying with the status quo or implemetning a partial solution is not only ineffective at solving work management issues, but could be costing enterprises millions of dollars every year.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

AtTask

Is There Value to Virtualization and Cloud Computing?
sponsored by Windstream Communications
WHITE PAPER: This informative whitepaper compares three top cloud providers and outlines how you can more effectively implement your cloud computing strategy.
Posted: 26 Jun 2014 | Published: 31 Jul 2013

Windstream Communications

Cloud Resource Management the Right Way
sponsored by Red Hat
WHITE PAPER: Find out how Red Hat® CloudForms gives IT administrators and managers a comprehensive solution to optimize their virtual, private cloud, and hybrid cloud infrastructures with advanced capacity planning and sophisticated resource management capabilities.
Posted: 23 Jun 2014 | Published: 08 Aug 2013

Red Hat

Private Cloud Performance: Addressing the Agility Gap
sponsored by Red Hat
WHITE PAPER: Is your private cloud truly agile and helping your users overcome their business challenges as quickly and efficiently as possible? Read this whitepaper to find out.
Posted: 20 Jun 2014 | Published: 31 Dec 2013

Red Hat

Tips for Working with "The Business"
sponsored by Code42
WHITE PAPER: This whitepaper explores the future of IT and explains why it belongs to people who are able to translate business visions into technical realities.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

Code42

How Cloud-Based Contact Centers Improve Customer Experience
sponsored by Genesys
WHITE PAPER: In a recent survey, 60% of respondents said executives want to differentiate their organization based on customer experience management (CEM). In this technology adoption profile, explore current CEM trends -- including goals, strategies, and challenges -- as well as how to improve customer experience with the right contact center technologies
Posted: 04 Jun 2014 | Published: 31 Mar 2013

Genesys

Deploying a Contact Center in the Cloud - A Guide to Best Practices
sponsored by Genesys
WHITE PAPER: To effectively engage with customers across a newly-broadened spectrum of channels, savvy organizations are looking to cloud-based contact centers. In this white paper, discover 10 best practices for deploying and managing cloud-based contact centers that will help you keep costs down, customers happy, and processes efficient.
Posted: 03 Jun 2014 | Published: 31 Jul 2012

Genesys

Impact of Cloud on IT Consumption Models
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource discusses the impact of the cloud on IT consumption models and examines how your organization can accelerate the adoption of game-changing technology.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

Cisco Systems, Inc.

Top 7 Use Cases for Business-Class Cloud File Sync
sponsored by eFolder
WHITE PAPER: This white paper describes the seven key areas where business-class cloud file sync can deliver value for virtually any organization, no matter size or industry. In an increasingly mobile world, providing documents that are in sync at all time is vital, and cloud file sync can deliver that.
Posted: 02 Apr 2014 | Published: 31 Dec 2013

eFolder

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider
sponsored by Aspect
WHITE PAPER: Delivering exceptional customer service today means having a flexible and reliable contact center, as well as all the tools your agents need to be successful. Many companies are looking to cloud contact center platforms to meet these requirements, but what should you look for in a cloud solution?
Posted: 04 Mar 2014 | Published: 31 Jan 2014

Aspect

How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises
sponsored by NetSuite
WHITE PAPER: This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs.
Posted: 14 Feb 2014 | Published: 28 Feb 2013

NetSuite
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