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Cloud CRM White Papers (View All Report Types)
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Gain a Competitive Advantage Through Today's Advanced Technologies
sponsored by Lenovo
WHITE PAPER: This white paper details how to successfully implement today's advanced technologies, like cloud and mobility, so you can gain a competitive advantage over your rivals.
Posted: 24 Oct 2016 | Published: 31 Aug 2016


What Are the Alternatives to NetSuite?
sponsored by Deskera
WHITE PAPER: It is hard for SMBs to want to do business with large CRM providers, especially when they merge with an even larger company. Thankfully, the CRM market is growing and there are alternatives to playing with the big boys. Take a look at this cloud-based alternative and consider whether you need to go big to be successful.
Posted: 20 Oct 2016 | Published: 20 Oct 2016


Taking Action on Legacy IVR -- Why it's critical for Customer Retention
sponsored by Genesys
WHITE PAPER: This white paper outlines how migrating from a legacy IVR can improve your customer retention strategy. Learn what to look for when considering migration options, when to turn to a cloud model, and innovations in next-generation IVR technology.
Posted: 14 Oct 2016 | Published: 14 Oct 2016


Six Tips to Improve the Customer Experience and Streamline Operations with a Cloud Contact Center
sponsored by Genesys
WHITE PAPER: Discover six tips designed to help you deliver the level of customer experience expected by today's omnichannel users. Learn how to leverage the benefits of a cloud-based contact center, engage more with customers, and more.
Posted: 14 Oct 2016 | Published: 14 Oct 2016


Interactive Voice Response: Choosing the Right Strategy
sponsored by Genesys
WHITE PAPER: Your interactive voice response (IVR) system should grow and change with your business and its customer base. Learn how to keep your IVR current by adding self-service options, moving to a cloud platform, and more.
Posted: 13 Oct 2016 | Published: 13 Oct 2016


The Value of Cloud ERP to Your Business
sponsored by NetSuite
WHITE PAPER: Finding the right ERP strategy is critical because it helps perform and improve critical functions like automating core business operations, improving financial compliance, enhancing customer service, and more. Access this buyer's guide to help decide if on-premise ERP is right for your needs or if it's time to consider migrating to the cloud.
Posted: 13 Oct 2016 | Published: 31 Dec 2015


Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.
Posted: 12 Oct 2016 | Published: 30 Jun 2016

Red Hat

Avnet, Inc: Serving up Insight to Customers Faster than Ever with Data Analytics and Warehousing in the Cloud
sponsored by IBM
WHITE PAPER: Learn how to accelerate analytics and reporting with a cloud-based data warehousing platform that combines high-performance in-memory technology with in-database analytics processing. Download now to turn data into actionable insights, and fast.
Posted: 03 Oct 2016 | Published: 31 Dec 2016


Raise the Bar on Your Data Center Efficiency
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this exclusive white paper, learn how to develop a cloud environment that is simple to use and easy to manage. Read on to speed your service delivery, lower costs, and increase the efficiency of your data center in its entirety with a hybrid cloud IT infrastructure.
Posted: 28 Sep 2016 | Published: 31 Dec 2015

Hewlett Packard Enterprise

Protected to Innovate: Securing Your Hybrid Cloud
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Discover how to remove the risky barriers to digital innovation by determining the right mix of hybrid cloud for your IT infrastructure strategy. Access the freedom and flexibility cloud offers by learning 3 security-first principles that will ensure your hybrid cloud is as productive as it is secure and compliant.
Posted: 28 Sep 2016 | Published: 28 Sep 2016

Hewlett Packard Enterprise

Determine and Compare Hybrid Cloud TCO: Discovering Key Approaches
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Download now to discover 2 methods for determining and comparing hybrid cloud TCO. Learn how to select the right type of hybrid infrastructure that fits your unique requirements for where apps will be deployed across traditional IT, public, private, and managed cloud.
Posted: 27 Sep 2016 | Published: 27 Sep 2016

Hewlett Packard Enterprise

The Right Mix: Developing the Right Hybrid IT Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Discover how to formulate the right hybrid IT infrastructure to meet the needs of your apps, services, and enterprise. Access now to learn the formula for achieving the optimal mix of traditional IT, private cloud, and public cloud services.
Posted: 26 Sep 2016 | Published: 31 Jul 2016

Hewlett Packard Enterprise

Your Journey to SAP HANA: 6 Steps to Success
sponsored by Pure Storage
WHITE PAPER: How can you modernize and deliver on-demand services while keeping your existing SAP landscape optimized and your risks minimized? Read this document to learn the six incremental steps to SAP HANA implementation.
Posted: 12 Sep 2016 | Published: 12 Sep 2016

Pure Storage

Deepen Visibility into Cloud and Hybrid IT with Unified Infrastructure Management
sponsored by CA Technologies
WHITE PAPER: Learn why it's recommended your organization extends the visibility of existing infrastructure tools with a unified, hybrid IT monitoring platform—providing visibility into traditional and next-generation technologies. Read on to take a unified approach to IT ops, and monitor all hybrid cloud, software-defined, and converged environments.
Posted: 07 Sep 2016 | Published: 30 Jun 2016

CA Technologies

Enterprise-grade Cloud Management for Openstack with Red Hat Cloudforms
sponsored by Red Hat
WHITE PAPER: Discover how to supplement OpenStack with essential, enterprise-grade cloud management and automation, thereby accelerating implementation and improving private and hybrid cloud manageability. Read on to find out more about this migration framework that additionally enables bimodal IT.
Posted: 01 Sep 2016 | Published: 31 Dec 2015

Red Hat

The Next Stage in Supply Chain Management: Cloud
sponsored by Oracle Corporation
WHITE PAPER: As technology evolves the nature of manufacturing changes. Traditional SCM can no longer withstand the pains of simple maintenance. It's time to focus on innovation. Read on to see why the next step in SCM is to the cloud.
Posted: 26 Aug 2016 | Published: 28 Mar 2016

Oracle Corporation

How to Build Marketplaces that Stand Out
sponsored by Twilio
WHITE PAPER: Communication is the foundation of a successful marketplace and establishing your deal frequency. Producers need to be connected to consumers and vice versa. Learn how to make the most of each customer interaction by increasing the effectiveness of communication on both the customer (app) and support (CRM) sides.
Posted: 16 Aug 2016 | Published: 16 Aug 2016


Simplify Your Operations to Deliver Quality Web Experiences
sponsored by Akamai
WHITE PAPER: Delivering web experiences that meet growing customer expectations while also keeping sites and services simple for end users is difficult. Learn how you can foster collaboration across your teams, provide quality customer experiences, and overcome IT complexities by leveraging APIs and highly available apps.
Posted: 11 Aug 2016 | Published: 30 Jun 2016


Calculating the Economics of Private Cloud
sponsored by Stratoscale
WHITE PAPER: Discover in this white paper how to define the economics of using private cloud, breaking down in detail the value drivers and why it's a worthy investment. Read on gain the cost efficiency, agility, and time-to-market private cloud delivers.
Posted: 14 Jun 2016 | Published: 31 Dec 2015


Top 3 Ways to Modernize Your Enterprise Campus Network
sponsored by Juniper Networks, Inc.
WHITE PAPER: When your organization moves to cloud-driven business models, you must decide upon the right technologies and partners to facilitate a successful transition. Read this white paper that examines the most important considerations when deciding upon a vendor to help you modernize and secure your enterprise campus and branch network infrastructure.
Posted: 04 May 2016 | Published: 04 May 2016

Juniper Networks, Inc.

The Enterprise Guide to Data Centers
sponsored by Comcast
WHITE PAPER: Industry-leading vendors and IT professionals weigh in on proven tactics to accommodate the expansion of your data center, and when you should consider outsourcing, in this e-book. Read on to hone in on 7 tactics to reduce your data center's power draw, and more.
Posted: 28 Mar 2016 | Published: 28 Mar 2016


Breaking the barriers to financial planning with exploratory analytics
sponsored by IBM
WHITE PAPER: Financial planning and analysis (FP&A) is about to experience explosive growth due largely to cloud computing as well as exploratory and predictive analytics. Explore this comprehensive guide to learn about the booming growth that's about to happen in FP&A and prepare to take advantage of it.
Posted: 16 Jun 2016 | Published: 10 Jun 2016


IDC Research: 7 Trends Impacting Enterprise Campus Networks
sponsored by Juniper Networks, Inc.
WHITE PAPER: Reliance upon cloud applications for mission-critical business functions has heightened network requirements at the edge. Discover in this exclusive white paper 7 prevalent issues in today's enterprise campus networks, and how to leverage a cloud-enabled network to seamlessly glue your network edge to the cloud and optimize your cloud applications.
Posted: 06 May 2016 | Published: 31 Dec 2015

Juniper Networks, Inc.

Network Strategies that Will Help You Eliminate, Embrace, or Coexist with Shadow IT
sponsored by Juniper Networks, Inc.
WHITE PAPER: Shadow IT is here. Access this e-guide for the current trends driving the rise of shadow IT, explore the drawbacks and benefits it offers, and learn how designing and building the right network is essential for your preferred shadow IT strategy.
Posted: 05 May 2016 | Published: 05 May 2016

Juniper Networks, Inc.

Top 3 Reasons Your Enterprise Network Matters More in the Cloud Era
sponsored by Juniper Networks, Inc.
WHITE PAPER: Traditional networks simply can't handle all the implications of the cloud. Explore the top 3 IT trends that will impact your cloud networking strategy, and learn how to build a network that's 100% cloud-ready.
Posted: 04 May 2016 | Published: 31 Dec 2015

Juniper Networks, Inc.
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