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Cloud CRM White Papers (View All Report Types)
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TCO and the Cloud: Calculating The Benefits and Risks
sponsored by 8x8, Inc.
WHITE PAPER: This white paper debunks the myth that cloud is more expensive than traditional premise-based systems, and explains that TCO studies fail to value key strengths of cloud-delivered services. Learn how to compare costs with the extent of cloud benefits in mind.
Posted: 24 Nov 2015 | Published: 31 Oct 2015

8x8, Inc.

Elevate Your Business with the Cloud
sponsored by SAP
WHITE PAPER: Access this white paper to find the motivation you need to keep up with today's data-driven, digital, and service-oriented economy in a cloud-first company model.
Posted: 20 Nov 2015 | Published: 20 Nov 2015


Assessing the Business Value of IBM Digital Experience on Cloud
sponsored by IBM
WHITE PAPER: View this IDC research report to learn how businesses are adopting cloud technologies to improve customer experiences, and discover vendor capabilities that can lead to: cost reductions, increased productivity, and more.
Posted: 17 Nov 2015 | Published: 17 Nov 2015


The Technology Trends Set to Reshape your Business and Data Center Design
sponsored by IBM
WHITE PAPER: In this white paper, you will discover the data center implications of cloud computing, mobile technologies, social collaboration, and business analytics. Read on to build a flexible data center strategy enabled by predictive analytics for your business.
Posted: 12 Nov 2015 | Published: 31 Dec 2013


Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions
sponsored by IBM
WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads.
Posted: 05 Nov 2015 | Published: 05 Nov 2015


The New Hyper-Connected Enterprise: Improve Collaboration and Customer Experience
sponsored by Oracle Corporation
WHITE PAPER: This detailed guidebook demonstrates how to implement next-gen communications by adapting your network architecture to accommodate UC technologies. Learn how to boost productivity, respond faster to customers and increase differentiation with mobility, BYOD, the cloud, and more.
Posted: 02 Nov 2015 | Published: 02 Nov 2015

Oracle Corporation

3 Secrets to Enabling Omnichannel Retailing
sponsored by MuleSoft
WHITE PAPER: Omnichannel customer experience strategies are doomed without clear goals. In this white paper, learn necessary steps to overcome some of the key challenges to creating a great omnichannel experience. Also, see case studies of the customers who have used one software option to implement omnichannel strategies more effectively.
Posted: 02 Nov 2015 | Published: 02 Nov 2015


How Cloud Computing Transforms New Business Models
sponsored by OpenText
WHITE PAPER: Cloud services now include management of deployment, apps, platforms, and IT infrastructure. In this white paper, you will learn the 6 most important considerations to keep in mind for a successful cloud partnership with your provider.
Posted: 29 Oct 2015 | Published: 31 Dec 2014


Enterprise Use Cases: Content Sharing and Collaboration in the Cloud
sponsored by Oracle Corporation
WHITE PAPER: This white paper highlights a transformative cloud-based content sharing and collaboration solution that will drive frictionless user experience in your organization. Discover how scalable security, app integration, and mobile capabilities can empower you.
Posted: 27 Oct 2015 | Published: 27 Oct 2015

Oracle Corporation

Leverage SaaS to Simplify Business Management
sponsored by Sage (UK) Limited
WHITE PAPER: This white paper explores a cloud-based business management solution to help organize and simplify all of your accounts, projects, timesheets, and more in one system.
Posted: 23 Oct 2015 | Published: 23 Oct 2015

Sage (UK) Limited

Overcoming the Big Disconnect in Web Security
sponsored by Akamai
WHITE PAPER: This white paper explains why partnering with a security service provider is an effective way to tackle many of the security issues enterprises face. Learn how to adapt to the shifting threat landscape by locating a platform that provides cloud security solutions.
Posted: 20 Oct 2015 | Published: 20 Oct 2015


A Comprehensive Guide to Selecting the Right Hosted Communications Solution
sponsored by Cisco
WHITE PAPER: This white paper offers a three-step process that will allow you to make an informed decision on which cloud partner and hosted communications solution you should choose.
Posted: 07 Oct 2015 | Published: 31 Dec 2013


Core HR in the Cloud: Must-Have Strategies for Small and Medium Businesses
sponsored by SAP
WHITE PAPER: This white paper highlights a new, cloud-enabled approach to core HR, where all business units, geographies, and cost centers are supported by a single HR platform. Read on here to incorporate this suite of cloud-based talent management solutions in your organization.
Posted: 23 Sep 2015 | Published: 23 Sep 2015


UBM Tech Whitepaper: The State of UC: Future Adopters Poised to Rap Benefits via Cloud
sponsored by XO Communications
WHITE PAPER: Companies like yours are successfully addressing communications and collaboration challenges with Unified Communications. According to a new UBM Research Study, 87% of adopters say UC met or exceeded their expectations. Learn what holds others back, and how to overcome those obstacles.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

XO Communications

Justify Your Hybrid Cloud Future with a Solid Business Case
sponsored by Dell, Inc.
WHITE PAPER: In this report, you will learn how to justify your hybrid cloud future with a solid business case. Read on now to glean the agility, flexibility, and savings that cloud promises, and discover the peculiarities of different cloud models as outlined by Forrester business case methodology.
Posted: 22 Sep 2015 | Published: 22 Sep 2015

Dell, Inc.

Wan Virtualization: Scaling Bandwidth and Increasing Application Reliability
sponsored by Citrix
WHITE PAPER: This white paper provides an overview of a cloud-based, WAN virtualization solution that will improve the performance and reliability of business critical applications such as VDI, application virtualization, VoIP, video conferencing, ERP and CRM. Read on now to increase effective network capacity.
Posted: 17 Sep 2015 | Published: 17 Sep 2015


The Top 5 Must-Haves for Updating Your WAN Optimization Solution
sponsored by Citrix
WHITE PAPER: This white paper discusses the WAN optimization tools that can make a big difference for the latest IT trends: virtualization, cloud computing, and other emerging technologies.
Posted: 17 Sep 2015 | Published: 30 Apr 2014


The Power of Next-Generation WAN: SD-WAN at the Forefront
sponsored by Citrix
WHITE PAPER: This report explains how and why enterprise application evolution is pushing SD-WAN to the business forefront. Read on now to see how the virtualized WAN can connect the cloud to your branch locations, deliver superior user experience, and more.
Posted: 17 Sep 2015 | Published: 17 Sep 2015


Will Hybrid Be the New Normal for Next-Generation WAN?
sponsored by Citrix
WHITE PAPER: This report explains why enterprise network planners must design a WAN architecture that incorporates an integrated hybrid WAN solution. Read on here to learn more about next-generation hybrid WANs and what this means for the state of the enterprise.
Posted: 16 Sep 2015 | Published: 31 Dec 2014


The Digital Enterprise: Transforming Business in the Cloud
sponsored by Melbourne IT
WHITE PAPER: This white paper looks at four common use cases that enterprises select when starting their digital journey. Also included are five steps established companies can take when transitioning to the cloud.
Posted: 14 Sep 2015 | Published: 14 Sep 2015

Melbourne IT

How to Virtualize Disaster Recovery with Cloud Computing
sponsored by IBM
WHITE PAPER: This white paper outlines how your business can grow securely and thrive in the expanding data universe, bolstered by one enterprise-grade, cloud-enabled disaster planning platform. Access this white paper to learn more about how cloud-based business resilience can provide an alternative to traditional disaster recovery.
Posted: 04 Sep 2015 | Published: 04 Sep 2015


Are You Getting the Most from Your Hybrid IT Environment?
sponsored by IBM
WHITE PAPER: This white paper demonstrates how to find the right sourcing provider for your organization, and highlights several areas in which providers should be effective in hybrid environments.
Posted: 02 Sep 2015 | Published: 02 Sep 2015


The Unified Communications Guide: 6 Ways to Boosting Productivity
sponsored by ThinkingPhones
WHITE PAPER: This white paper highlights 6 key advantages stemming from employing the cloud in your enterprise unified communications (UC). Read on here to see why the cloud isn't just a fad, and can deliver you the following advantages.
Posted: 02 Sep 2015 | Published: 02 Sep 2015


The Best Cloud Architecture for Your Contact Center
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This resource will help your organization to better understand the options available to you as you enhance or replace your existing contact center capabilities. Read on to explore the pros and cons of each type of cloud architecture; their impact on customer engagement; and more.
Posted: 25 Aug 2015 | Published: 31 Dec 2014

Interactive Intelligence, Inc.

How to Startup with Hybrid Cloud: 5 Steps to Get Started
sponsored by VMware
WHITE PAPER: This white paper serves as a startup guide, and outlines the top 5 most common ways you can get started when thinking about adopting hybrid cloud. Read on here to find out how you can extend your existing applications and data center, as well as expand critical infrastructure for disaster recovery into the cloud.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

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