User Experience White Papers

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May 22, 2013

Business of Information Technology > Business Processes > Product Development >
User Experience
ALSO CALLED: Customer Experience, UX, Web User Experience DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User Experience White Papers (View All Report Types)
1 - 25 of 117 Matches Previous Page \| Next Page

IDC Buyer Case Study: Customer-Centric, User-Friendly Videoconferencing sponsored by Vidyo, Inc. WHITE PAPER: This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI. Posted: 07 May 2013 \| Published: 31 Jul 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Systems \| ROI \| Unified Messaging \| User Experience \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Top Six Strategies for CMS/Digital Marketing Success: The Developers Perspective sponsored by SiteCore WHITE PAPER: This resource counts down six strategic guidelines that will help you plan a dependable and developer-friendly content management system (CMS) project and deliver a consistent, high-quality user experience. Posted: 03 May 2013 \| Published: 31 Dec 2011 TOPICS: Application Development \| Content Delivery \| Content Management \| Content Management Systems \| CRM \| CRM Best Practices \| Customer Loyalty \| Customer Satisfaction \| Marketing \| Online Marketing \| User Experience \| Web Content Management

Security Information & Event Management (SIEM) Gartner Magic Quadrant sponsored by Hewlett-Packard Company WHITE PAPER: View this helpful white paper to learn more about analyzing security event data in real time for effective threat management. It outlines some of the top vendors who have technologies that are designed to help collect, store, analyze and report log data. Posted: 22 Apr 2013 \| Published: 24 May 2012 TOPICS: Compliance Best Practices \| Data Security \| Security \| Security Event Management \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Security Threats \| User Base \| User Experience

How to Proactively Manage Changing Network Performance Demands sponsored by Riverbed Technology, Inc. WHITE PAPER: See exactly how applications and new technology are performing on your network. Download our Cascade Family brochure. Then watch a short 6-minute animated demo that shows primary business issues Cascade can help you conquer. Posted: 18 Apr 2013 \| Published: 15 Oct 2012 TOPICS: Application Monitoring \| Application Performance Management \| Applications Management \| Downtime \| Network Management \| Network Managers \| Network Monitoring \| Network Monitoring Software \| Network Performance \| Network Performance Management Software \| Network Security \| Networking \| Troubleshooting \| User Experience

ADCs and APM Solutions Will Combine to Optimize Delivery Intelligence sponsored by Riverbed Technology, Inc. WHITE PAPER: As applications are consumed with different devices and via different types of connectivity the monitoring of end-user experience is critical to gauging the satisfaction of delivery. Content optimization technologies should automatically profile and analyze the device being used and apply specific optimization techniques for the device. Posted: 18 Apr 2013 \| Published: 18 Oct 2012 TOPICS: Application Monitoring \| Application Performance Management \| Applications Management \| Content Management \| Network Management \| Network Managers \| Network Monitoring \| Network Performance \| Networking \| Systems Management \| User Experience

Resolve Performance Issues Within Your Citrix Environment sponsored by Riverbed Technology, Inc. WHITE PAPER: Citrix offers significant benefits to IT organizations but alters the performance troubleshooting process due to its unique architecture. Breakthrough new technology flips the Citrix performance management paradigm on its head by providing unprecedented end-to-end visibility of user transactions traversing a Citrix server. Posted: 18 Apr 2013 \| Published: 31 Dec 2012 TOPICS: Application Monitoring \| Application Performance Management \| Applications Management \| Network Management \| Network Monitoring \| Network Performance \| Networking \| Troubleshooting \| User Experience \| WAN

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion sponsored by WebTrends WHITE PAPER: In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more. Posted: 16 Apr 2013 \| Published: 16 Apr 2013 TOPICS: eCommerce \| Mobile CRM \| Mobile Payments \| Smart Appliances \| Smart Phones \| User Experience

Security for a Faster World sponsored by Hewlett-Packard Company WHITE PAPER: Sensitive data is more reachable on the Internet than ever before. This white paper outlines how you can improve security to react to a faster and more sophisticated threat landscape. Monitoring critical assets is critical to protection. Posted: 08 Apr 2013 \| Published: 31 Dec 2012 TOPICS: Application Monitoring \| Application Security \| Cloud Computing \| Cloud Security \| Identity Management \| Network Security \| Risk Assessment \| Risk Management \| Smart Phones \| Tablet PC \| User Experience \| User Interfaces

Magic Quadrant for Security Information and Event Management sponsored by Hewlett-Packard Company WHITE PAPER: View this helpful white paper to learn more about analyzing security event data in real time for effective threat management. It outlines some of the top vendors who have technologies that are designed to help collect, store, analyze and report log data. Posted: 01 Apr 2013 \| Published: 24 May 2012 TOPICS: Compliance Best Practices \| Data Security \| Security \| Security Event Management \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Security Threats \| User Base \| User Experience

Analytics: The real-world use of big data sponsored by IBM WHITE PAPER: This study from IBM and the Said School of Business reveals how businesses are exploiting Big Data and the challenges they face. Posted: 22 Mar 2013 \| Published: 19 Oct 2012 TOPICS: Business Intelligence \| Data Analytics \| Predictive Analytics \| Predictive Analytics Software \| User Experience

Enabling unified access for converged enterprise networks sponsored by Alcatel-Lucent Enterprise WHITE PAPER: Discover why enabling unified access for a next-generation, application-fluent converged enterprise network will meet the needs of your mobile and remote workforce without breaking the bank or sacrificing the security you need. Posted: 13 Mar 2013 \| Published: 30 Mar 2012 TOPICS: 3G Wireless \| Application Performance Management \| Applications Management \| Cloud Computing \| Converged Networks \| Gigabit Ethernet \| IP Networks \| LAN \| Mobile Workers \| Network Architectures \| Network Capacity \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Network Security \| Network Traffic Management \| Networking \| Remote Users \| User Experience \| WAN \| Wi-Fi \| Wireless Networks \| WLAN

Affinity Networking Solves Real-World Problems sponsored by Plexxi WHITE PAPER: Discover how affinity-driven networking can help you shift from being optimized around connectivity to being optimized around delivering end-user experience by marrying the principals of software-defined networks (SDNs) with the specific needs of applications that must be fulfilled. Posted: 11 Mar 2013 \| Published: 11 Mar 2013 TOPICS: Application Monitoring \| Application Performance Management \| Applications Management \| Bandwidth Management \| Network Architectures \| Network Capacity \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Network Traffic Management \| Networking \| Networking Hardware \| SLA \| User Experience

Measuring the Return on Investment of APM sponsored by Lucierna WHITE PAPER: Application Performance Management (APM) is key to the success of enterprise applications. This white paper explains in detail how a business and its IT teams can work together to cut costs and increase revenue using APM. Read on to learn about specific benefits for both branches of an enterprise that come with APM. Posted: 06 Mar 2013 \| Published: 06 Mar 2013 TOPICS: Application Life-Cycle Management \| Application Monitoring \| Application Performance Management \| Applications Management \| Call Center Management \| Infrastructure Management \| User Experience

Top Ten Myths of Application Performance Management sponsored by Lucierna WHITE PAPER: Innovation with application performance management (APM) has grown exponentially in the past few years. Consult this informative white paper to learn more about some of the most common myths associated with APM and how you can avoid these pitfalls. Posted: 28 Feb 2013 \| Published: 28 Feb 2013 TOPICS: Application Life-Cycle Management \| Application Life-Cycle Management Software \| Application Performance Management \| Application Performance Management Software \| User Experience

The "Enterprization" of Mobile Apps: Moving from Corporate Liability to Business Asset sponsored by Citrix Systems, Inc. WHITE PAPER: This paper addresses an approach to mobile management that can help organizations keep up with rapidly changing mobile user demands. Discover the steps you can take to enable enhanced end-user productivity while maintaining comprehensive security. Posted: 25 Feb 2013 \| Published: 31 Dec 2012 TOPICS: Application Deployment \| Application Integration \| Application Security \| Applications Management \| Mobile Device Management \| Mobile Workers \| User Experience \| User Interfaces

Beyond web analytics sponsored by Quest Software, now a part of Dell WHITE PAPER: In this white paper, learn how to leave the guesswork behind and go beyond Web analytics with user experience management tools that give you the insight on the 'whys' behind your online retail customers' behavior that you need to ensure you're delivering a superior customer experience and optimal business results. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: Customer Data Integration \| Online Retail Banking Services \| User Experience \| Web Analytics \| Web Analytics Software

PassMark Report: Enterprise Endpoint Security Performance Benchmarks sponsored by Symantec Corporation WHITE PAPER: This resource presents the results of an independent test of six leading endpoint security products against 16 performance metrics. Read on now to see how each product compares in categories such as memory usage, scan time, network throughput, and more. Posted: 22 Jan 2013 \| Published: 14 Aug 2012 TOPICS: Benchmark Testing \| Endpoint Security \| Intrusion Prevention \| Metrics \| Performance Testing \| Security \| Security Management \| Security Spending \| Security Systems \| User Experience

Pervasive Video: Helping the Enterprise of Today and Tomorrow sponsored by Dimension Data WHITE PAPER: Uncover why taking your video conferencing to the next level – pervasive video – provides video access to users across the world, increasing collaboration and productivity easily and efficiently – and helping you reap all the benefits video conferencing truly has to offer. Posted: 11 Jan 2013 \| Published: 31 Dec 2012 TOPICS: Collaboration \| Customer Retention \| Customer Satisfaction \| Customer Service \| Mobile Workers \| Remote Office Connectivity \| Remote Offices \| Remote Users \| ROI \| User Experience \| Videoconferences \| Videoconferencing Services \| Videoconferencing Systems

Assuring Application Service Quality From Start to Finish sponsored by CA Technologies. WHITE PAPER: During the Interactive IT Executive Forum Series, participants discussed strategies to increase workforce productivity through contributions from IT departments. The following e-book contains discussions amongst participants concerning the services and tools available to assist in application performance management. Posted: 30 Nov 2012 \| Published: 31 Dec 2011 TOPICS: Application Monitoring \| Application Performance Management \| Applications Management Services \| Data Center Construction \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| User Experience \| User Needs Assessments \| Workforce Management Software \| Workforce Planning

Unlocking data with document capture and imaging sponsored by Kodak WHITE PAPER: Before your business decides to go completely paperless, there are a few steps you should keep in mind. Consult this expert E-guide to learn more about how you can practice effective document capture. Explore more about how capture and scanning tools provide improved image quality and color by reading this resource now. Posted: 26 Oct 2012 \| Published: 26 Oct 2012 TOPICS: Data Center Management \| Data Security \| Document Imaging \| Document Imaging Software \| Document Management \| Document Management Industries Association \| User Base \| User Experience

Malware B-Z: Inside the Threat From Blackhole to ZeroAccess sponsored by Sophos, Inc. WHITE PAPER: Consult this paper to gain insight on two of the most commonly used pieces of crimeware. It explains why the kits are useful to the attackers and demonstrates how you can stop these threats from infecting your network and users. Posted: 26 Sep 2012 \| Published: 26 Sep 2012 TOPICS: Firewall Management \| Malware \| Network Security \| Security \| Security Management \| Security Systems \| Security Threats \| Spam \| User Experience

Magic Quadrant for Security Information and Event Management sponsored by Hewlett-Packard Limited WHITE PAPER: View this helpful white paper to learn more about analyzing security event data in real time for effective threat management. It outlines some of the top vendors who have technologies that are designed to help collect, store, analyze and report log data. Posted: 19 Sep 2012 \| Published: 19 Sep 2012 TOPICS: Compliance Best Practices \| Data Security \| Identity Management \| Security Best Practices \| Security Event Management \| Security Systems \| Security Threats \| User Base \| User Experience

User Experience Management and Business Impact - A Cornerstone for IT Transformation sponsored by Quest Software, now a part of Dell WHITE PAPER: This white paper takes and in-depth look at the importance of User Experience Management (UEM) as it relates to driving IT/business alignment. Learn how CIOs can gain a clearer understanding of their users' needs in the face of technologies like cloud computing. Posted: 10 Sep 2012 \| Published: 10 Sep 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Processes \| Business Service Management \| Cloud Computing \| Cloud Management \| IT Best Practices \| IT Management \| IT Managers \| IT Workforce \| User Experience

Securely Enable Online Business sponsored by CA Technologies. WHITE PAPER: Historically, security practices meant less productivity and growth for businesses, but it no longer has to be a trade-off. In order for organizations to effectively grow their business, protection and efficiency need to go hand in hand. Read this white paper to find out more about improving security without sacrificing productivity. Posted: 10 Sep 2012 \| Published: 10 Sep 2012 TOPICS: Access Control \| Application Monitoring \| Application Security \| Applications Management \| Authentication \| Data Center Management \| Data Governance \| Data Loss Prevention (DLP) \| Data Security \| Risk Assessment \| Risk Management \| User Experience

SharePoint Security in Action: Best Practices Drive Secure Collaboration sponsored by CA Technologies. WHITE PAPER: Microsoft SharePoint is a widely deployed enterprise content management (ECM) and collaboration system because it delivers a functional user experience. However, it also presents some security concerns. Consult this informative white paper to learn more about some of the challenges and how to remedy these obstacles. Posted: 10 Sep 2012 \| Published: 10 Sep 2012 TOPICS: Application Security \| Authentication \| Authorization \| Enterprise \| Enterprise Content Management \| Enterprise Content Management Software \| File Sharing Protocols \| Security \| Security Management \| User Experience

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