User Experience

WHITE PAPER: Windows 7 migrations can be risky and expensive, threatening employee productivity by changing the working environment. Access this resource to learn how AppSense User Virtualisation technology can alleviate seven critical user-centric concerns in your Windows upgrade.

Posted: 27 Jan 2012 | Published: 27 Jan 2012

WHITE PAPER: Access this resource to learn how user virtualisation technology can help your organisation accelerate Windows 7 deployments, maximise application virtualisation adoption, and ensure successful VDI implementations.

Posted: 27 Jan 2012 | Published: 27 Jan 2012

WHITE PAPER: While the value of desktop virtualization is understood, many IT managers are wondering where and how to start.  This paper details how to navigate the “how” questions, map the right desktop virtualization technology to different types of users and scale the deployment with confidence.

Posted: 23 Jan 2012 | Published: 23 Jan 2012

WHITE PAPER: This paper describes how Immidio Flex Profiles can help you address the challenges of managing Group Policy, Profiles, Folder redirection and more. Find out how you can keep user workspaces tidy with Immidio Flex Profiles, and reap additional benefits.

Posted: 23 Jan 2012 | Published: 23 Jan 2012

WHITE PAPER: This survey of more than 3,500 cloud computing users in eight countries uncovers current user attitudes towards the cloud and their experience in adopting cloud computing. Access these findings to discover the answers to key cloud questions now.

Posted: 12 Jan 2012 | Published: 12 Jan 2012

WHITE PAPER: A costly, complicated migration to a best-of-breed e-Procurement platform is not the only way to achieve a consumer-friendly user interface (UI) and ensure user adoption. Read this paper to discover a cost-effective alternative that allows SAP ERP users to leverage their existing infrastructure to achieve e-Procurement adoption.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

WHITE PAPER: This resource describes an end-to-end data center and network management strategy that can improve end-user experience, reduce capital costs, and increase both business growth and market visibility. Learn how small-to-medium sized enterprises can leverage this tool to maximize the benefits of server virtualization.

Posted: 22 Nov 2011 | Published: 22 Nov 2011

WHITE PAPER: Access this resource to learn about a new approach to desktop virtualization called Intelligent Desktop Virtualization (IDV), which makes it possible to reap the advantages of desktop virtualization without extensive infrastructure investment, reworking of existing desktop management practices, and without compromising user experience.

Posted: 30 Sep 2011 | Published: 30 Sep 2011

WHITE PAPER: In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue.

Posted: 29 Sep 2011 | Published: 29 Sep 2011

WHITE PAPER: To jump-start your customer experience efforts, Tealeaf, the leader in online Customer Experience Management (CEM) software, recommends in this white paper five best practices that you can implement today to establish an online customer experience competency within your organization. Continue reading to learn more.

Posted: 29 Sep 2011 | Published: 29 Sep 2011

WHITE PAPER: Allowing employees to use their own devices may increase the overall productivity and performance of your organization. Access this exclusive resource to learn how supporting a range of endpoint devices is the right choice for your organization and how desktop virtualization is a practical method for supporting this initiative.

Posted: 27 Jul 2011 | Published: 27 Jul 2011

WHITE PAPER: Desktop virtualization initiatives top the priorities of most IT managers and executives. Understanding your options for virtual desktops is essential for selecting the right solution.  Read this white paper to learn more about this key strategic directive and the types of desktop and application delivery models that are critical for success.

Posted: 19 Jul 2011 | Published: 19 Jul 2011

WHITE PAPER: Read this white paper for prescriptive, actionable guidance for planning, deploying and managing client computing investments and to be better prepared for the new challenges of the evolving desktop environment.

Posted: 18 Jul 2011 | Published: 18 Jul 2011

WHITE PAPER: Virtualization is creating a whole new sense of efficiency and resource utilization in today's data centers.  However, the area of user virtualization is one area where there is still considerable room for growth. Access this exclusive resource to learn how user virtualization can extend the value of your data center.

Posted: 13 Jul 2011 | Published: 13 Jul 2011

WHITE PAPER: The process of capturing and analyzing data from many sources for a clear picture of network performance and distributing these metrics can pose a complicated challenge. The effort is worthwhile - successfully performing these activities helps IT identify and isolate problems before they cripple the delivery of critical business services.

Posted: 24 Jun 2011 | Published: 24 Jun 2011

WHITE PAPER: Most application performance and infrastructure management teams remain isolated in silos that utilize niche solutions incapable of delivering the interdepartmental visibility needed to ensure the reliability of critical services. Learn how with an integrated solution, procedural changes become easier to achieve and IT can become more proactive.

Posted: 24 Jun 2011 | Published: 24 Jun 2011

WHITE PAPER: For years, organizations have sought ways to effectively identify and resolve the problems affecting critical business applications and expedite a complete resolution. Learn how application performance management solutions can help companies grow profits, ensure customer satisfaction and maintain loyalty via end-to-end visibility and deep analysis.

Posted: 24 Jun 2011 | Published: 24 Jun 2011

WHITE PAPER: This white paper provides an introduction to leveraging user credentials securely through federated identity management.

Posted: 21 Jun 2011 | Published: 21 Jun 2011

WHITE PAPER: It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.

Posted: 09 Jun 2011 | Published: 09 Jun 2011

WHITE PAPER: Read this paper to learn how the right application monitoring solution can help to protect revenue by monitoring the quality and timeliness of mission-critical applications. Quickly prioritize, triage and diagnose performance issues for better user satisfaction. 

Posted: 09 Jun 2011 | Published: 09 Jun 2011

WHITE PAPER: Dell VRD provides a desktop replacement that is better than a standard desktop in many ways by centralizing management, making IT resources more efficient, improving data security and control, reducing support times, improving staff mobility, and improving the end-user experience.

Posted: 27 Apr 2011 | Published: 27 Apr 2011

WHITE PAPER: SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.

Posted: 23 Mar 2011 | Published: 23 Mar 2011

WHITE PAPER: Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)

Posted: 23 Mar 2011 | Published: 23 Mar 2011