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User Experience

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ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User ExperienceWhite Papers (View All Report Types)
1 - 25 of 129 Matches Previous Page  | Next Page
Revolutionizing the WFO Industry with a Superior User Experience
sponsored by Aspect
WHITE PAPER: This informative white paper explains the negative effects of a poor workforce optimization (WFO) user experience, and provides a look at some of the trends impacting good user experience today. Also, discover a WFO application that leverages best practices of user experience to revolutionize the contact center agent's experience.
Posted: 10 Apr 2014 | Published: 31 Mar 2014

Aspect

SYSPRO 7 ERP Software: Features and Functionality
sponsored by SYSPRO
WHITE PAPER: This white paper takes an inside look at the features and functions of SYSPRO's latest ERP release, describing how these capabilities lay the groundwork for success in the modern business world.
Posted: 09 Apr 2014 | Published: 31 Dec 2013

SYSPRO

Vienna Tourist Board takes a new approach to client management with Fujitsu
sponsored by Fujitsu
WHITE PAPER: This whitepaper reviews a portfolio of management solutions that simplifies end-user management and service delivery through workplace assessment tools, managed mobile services, managed file services, and much more.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

Fujitsu

Meeting Customers Where They Are With Dynamic, Real-Time Mobile Engagement
sponsored by Kofax, Inc.
WHITE PAPER: This paper explores the value of a mobile engagement platform that meets customers where they are with comprehensive, real-time mobile capabilities.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Kofax, Inc.

Dell vWorkspace Datasheet
sponsored by Dell, Inc.
WHITE PAPER: This case study talks about how one organization was able to implement cost-effective desktop virtualization that enables mobility and BYOD with access to applications from anywhere on any device.
Posted: 31 Mar 2014 | Published: 06 Nov 2013

Dell, Inc.

Best Practices for Web Content Management System Selection
sponsored by e-Spirit AG
WHITE PAPER: This expert eGuide provides best practices for selecting a Web content management (WCM) system and how you can rein in the content chaos.
Posted: 27 Mar 2014 | Published: 27 Mar 2014

e-Spirit AG

Workday User Experience
sponsored by Workday
WHITE PAPER: Access the following white paper to uncover how you can enable a stronger and more efficient workforce by implementing the right software UI. Inside, gain a firsthand look at how a simple UI can improve productivity, data accuracy, and more.
Posted: 24 Mar 2014 | Published: 24 Mar 2014

Workday

Mobile, Secure AND Cost-Efficient Desktop Virtualization
sponsored by Citrix
WHITE PAPER: This white paper goes over the benefits of desktop virtualization to keep up with the demands of the modern mobilized environment that requires anywhere, anytime, any-device computing.
Posted: 18 Mar 2014 | Published: 31 Dec 2013

Citrix

Top 6 Technologies Small and Midsize Manufacturers Can't Afford to Ignore
sponsored by Epicor Software Corporation
WHITE PAPER: This valuable resource counts down six critical manufacturing technologies that every small and midsize organization should have.
Posted: 14 Mar 2014 | Published: 30 Jun 2013

Epicor Software Corporation

Eight Ways Better Software Deployment and Management Can Save You Money
sponsored by Dell, Inc.
WHITE PAPER: This resource counts down eight critical benefits you can achieve by learning to effectively manage the software deployment lifecycle. Also inside, find key recommendations to help you get started.
Posted: 03 Mar 2014 | Published: 31 Dec 2013

Dell, Inc.

Single Source of Truth: A Guide for RUM (Real User Measurement) in the Workplace
sponsored by SOASTA, Inc
WHITE PAPER: In this white paper, get an overview of the business and technical aspects of measuring application performance, and as well as an explanation of how RUM results in performance figures that are actionable for both operations and line-of-business.
Posted: 28 Feb 2014 | Published: 31 Dec 2013

SOASTA, Inc

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.

Best Practices: Employer Branding – Five tips to make your career site your #1 recruiting asset
sponsored by SuccessFactors
WHITE PAPER: Communicating your employer brand on your corporate career site is critical to driving recruitment success. This resource describes five best practices that can help you make your career site your top recruiting asset.
Posted: 24 Feb 2014 | Published: 24 Feb 2014

SuccessFactors

Deliver a superior experience: Application Transformation Solutions
sponsored by Hewlett-Packard Limited
WHITE PAPER: This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
Posted: 07 Feb 2014 | Published: 31 May 2013

Hewlett-Packard Limited

Strategies for Enhancing the Clinician’s Workstation Productivity
sponsored by Siemens
WHITE PAPER: Access this resource to learn about the top 3 challenges with clinician desktop and workspace productivity, and which key strategies (e.g. desktop virtualization, single sign-on, etc.) will help enhance workflows, therefore improving clinical IT adoption.
Posted: 27 Jan 2014 | Published: 27 Jan 2014

Siemens

Targeted Customer Experiences Across All Channels
sponsored by Hewlett-Packard Company
WHITE PAPER: Access this valuable to uncover emerging technology channels you can leverage to further develop customer relationships and increase sales. Click now to explore a solution that uses analytics, social media, and web content to deduce and improve user experiences.
Posted: 23 Jan 2014 | Published: 04 Apr 2013

Hewlett-Packard Company

Single Source of Truth
sponsored by SOASTA, Inc
WHITE PAPER: With real user measurement (RUM), you can measure perceived load time for your users at the exact point of engagement, so you know exactly where to improve performance for better outcomes. In this white paper, get an overview of the business and technical aspects of measuring performance with RUM.
Posted: 07 Jan 2014 | Published: 07 Jan 2014

SOASTA, Inc

8 Ways to Get Users to Like the Idea of VDI
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Discover 8 ways you can make users comfortable with the idea of virtual desktops.
Posted: 09 Dec 2013 | Published: 03 Oct 2013

Dell, Inc. and Intel®

Optimize Network and Application Performance
sponsored by IBM
WHITE PAPER: This brief resource introduces a strategy that can help your organization optimize network and application performance while also increasing productivity and reducing costs.
Posted: 22 Oct 2013 | Published: 31 Jan 2012

IBM

Top 3 Reasons for IT to Adopt Desktop Virtualization
sponsored by VMware
WHITE PAPER: This whitepaper explains the three major reasons organizations should absolutely consider VDI for the business.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

VMware

You Can't Overlook End User Response Monitoring
sponsored by CA Nimsoft
WHITE PAPER: What is it that organizations are missing when trying to pinpoint network issues? Find out more in this resourceful white paper that unveils the importance of end user response monitoring.
Posted: 30 Sep 2013 | Published: 30 Sep 2012

CA Nimsoft

Digital Transformation: Getting in Shape for the Digital World
sponsored by Apigee Europe LTD
WHITE PAPER: Mobile devices are drastically changing the way businesses interact with customers, employees, and partners. As a result, companies need to create user experiences that are specially designed for mobile devices -- in other words, add a "digital dimension" to their interactions.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Apigee Europe LTD

Compuware Helps Best Buy Optimize Its Internet Channel
sponsored by Compuware
WHITE PAPER: Read up on how one company implemented an application performance management (APM) solution to ensure real-time availability and responsiveness for increased customer satisfaction.
Posted: 22 Oct 2013 | Published: 16 Apr 2013

Compuware

Nervogrid Updates its Cloud Control Panel from Silverlight to HTML5 in Less than Two Months
sponsored by Telerik
WHITE PAPER: This case study explores why Nervogrid, a cloud service provider, needed to update the user interface (UI) of their cloud control panel in order to support the latest web standards. Read on to find out how they successfully made the move to HTML5 in less than two months.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

Telerik

Improve Mobile App Testing with Service Virtualization
sponsored by Parasoft Corporation
WHITE PAPER: To ensure top-notch user experience on mobile apps, you need to conduct thorough testing - but mobile app testing isn't easy. How do you overcome the challenges such as unavailable testing components and unpredictable network conditions? Access this resource to find out how service virtualization for mobile app testing may be the key.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Parasoft Corporation
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