ALSO CALLED: Customer Experience, UX, and Web User Experience DEFINITION: The overall experience and satisfaction a user has when using a product or system.
PODCAST:
Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
VIDEO:
Keynote LoadPro is an outsourced Web load testing service. Expert consultants test your site with real-world Internet traffic and uncover performance problems long before they impact your business.
WEBCAST:
Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
Posted: 06 Jun 2008 | Premiered: Available On Demand
WEBCAST:
View this Webcast to learn how to build a business mashup, what types of users typically build them and advice for putting together a business case. Explore the many benefits a business mashup can bring to your company.
Posted: 05 Jun 2008 | Premiered: Available On Demand
WEBCAST:
In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
Posted: 28 Mar 2008 | Premiered: Available On Demand
WEBCAST:
This Webcast highlights the growing impact of Web 2.0 technology on performance and the end user experience. Gain insight into the top ten errors made during performance testing.
Posted: 08 Feb 2008 | Premiered: Available On Demand
PODCAST:
This podcast explores the relationship between data governance, Customer Data Integration (CDI) and Master Data Management (MDM). It also gives advice on how to succeed with data governance, and beginning a data governance initiative.
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