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User Experience

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ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User ExperienceWhite Papers (View All Report Types)
76 - 100 of 145 Matches Previous Page  | Next Page
Ahead in the Cloud: The CSC Cloud Usage Index
sponsored by CSC
WHITE PAPER: This survey of more than 3,500 cloud computing users in eight countries uncovers current user attitudes towards the cloud and their experience in adopting cloud computing. Access these findings to discover the answers to key cloud questions now.
Posted: 12 Jan 2012 | Published: 12 Jan 2012

CSC

E-Procurement Usability: The Good, The Bad and The Ugly
sponsored by Simplifying-IT
WHITE PAPER: A costly, complicated migration to a best-of-breed e-Procurement platform is not the only way to achieve a consumer-friendly user interface (UI) and ensure user adoption. Read this paper to discover a cost-effective alternative that allows SAP ERP users to leverage their existing infrastructure to achieve e-Procurement adoption.
Posted: 09 Jan 2012 | Published: 31 Jul 2010


On Cloud Computing Strategy: It's All for Naught if the Dogs Won't Eat
sponsored by Intel
WHITE PAPER: Although all things cloud are being praised throughout the business world, all the benefits of added efficiency, low costs, and simplified systems mean nothing without end-user approval. Take a look at this insightful resource that suggests some key elements that should be considered when planning your cloud-based ecosystem.
Posted: 10 Oct 2011 | Published: 10 Oct 2011

Intel

CIO Strategies for Consumerization: The Future of Enterprise Mobile Computing
sponsored by Dell, Inc. and Microsoft
WHITE PAPER: Access this paper to learn about five trends that are shaping the future of enterprise mobility, and get nine recommendations for the new era of enterprise mobility. Finally, learn how Dell is uniquely prepared to help customers embrace and manage consumerization and the challenges and risks that come with consumerization-related changes.
Posted: 25 Aug 2011 | Published: 25 Aug 2011

Dell, Inc. and Microsoft

Get The Most Out of Microsoft SharePoint: Capture, Access, Govern
sponsored by EMC Corporation
WHITE PAPER: How can you get the most from your SharePoint environment? Read this guide and learn how enterprise infrastructure technologies from EMC and Microsoft help you benefit from the information contained within your Microsoft SharePoint platform.
Posted: 25 Aug 2011 | Published: 25 Aug 2011

EMC Corporation

School District of Somerset Goes Virtually One-to-One
sponsored by VMware, Inc.
WHITE PAPER: With over 1650 students and 225 faculty members, attaining one-to-one student to computer ratio for the Somerset School District was no easy task. Access this exclusive resource to learn how the Somerset School District cost-effectively and efficiently dispersed computing resources with desktop and application virtualization.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

Desktop Virtualization in K-12 Schools: Reducing costs, saving time and delivering anytime, anywhere access for students and staff
sponsored by VMware, Inc.
WHITE PAPER: This paper will show how desktop virtualization can positively position educational institutions for the future, enabling them to reduce expenses through hard dollar savings and time efficiencies while delivering the experience that students, faculty and staff need and desire.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

VMware Reference Architecture for Stateless Virtual Desktops with VMware View 4.5
sponsored by VMware, Inc.
WHITE PAPER: This document provides a high-level summary of a reference architecture for stateless virtual desktops with VMware View™. By leveraging the tiered storage capability in VMware View to support stateless virtual desktops, organizations can lower costs by about USD $500 per desktop.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

AppSense User Virtualization Platform
sponsored by AppSense
WHITE PAPER: Among a number of important changes to the enterprise computing environment, none are perhaps as impactful as those surrounding the end user. Take a look at this resource to learn how user virtualization is the key to offering your end-user community an effective and consistent computing experience, no matter the location, device or application.
Posted: 27 Jul 2011 | Published: 26 Jul 2011

AppSense

Virtual desktops: preparing the enterprise for growth
sponsored by Citrix
WHITE PAPER: The ability to grow and quickly adapt to a changing marketplace is critical to any business and IT plays a critical role in providing an agile infrastructure that can quickly respond to meet business demands that enable growth.  This paper describes how desktop virtualization can support corporate growth initiatives.
Posted: 19 Jul 2011 | Published: 19 Jul 2011

Citrix

Streaming Multimedia More Smoothly
sponsored by QUALCOMM Incorporated
WHITE PAPER: In this white paper, readers will discover how they can take advantage of Web Technologies optimizations to provide a user experience befitting the truly mobile Web.
Posted: 22 Jun 2011 | Published: 22 Jun 2011

QUALCOMM Incorporated

Enhancing customer experience: first, do no harm
sponsored by Avaya
WHITE PAPER: By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Avaya

Video Collaboration: Lights, Camera, User Adoption
sponsored by Avaya
WHITE PAPER: Video deployment has been sluggish but barriers are slowly starting to dissolve as price points drop. In this paper, learn what actions should be at the top of your list as you consider video collaboration and uncover leading practices that can help increase user adoption.
Posted: 10 Jun 2011 | Published: 10 Jun 2011

Avaya

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency
sponsored by CA Technologies.
WHITE PAPER: It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.
Posted: 09 Jun 2011 | Published: 09 Jun 2011

CA Technologies.

 Password Self Help – Password Reset for IBM i
sponsored by Safestone Technologies
WHITE PAPER: Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

Safestone Technologies

Solution Brief: SAP and Blue Coat
sponsored by BlueCoat
WHITE PAPER: Blue Coat’s WAN Optimization technology is especially well suited to improving response times and reducing bandwidth consumption for SAP users, by prioritizing SAP applications and guaranteeing performance over non-critical or recreational traffic.
Posted: 08 Apr 2011 | Published: 07 Apr 2011

BlueCoat

Cisco: Leading the Way to Borderless Networks
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco's borderless networks promises to connect anyone to anywhere, using any device, to any resource—securely, reliably, transparently. In order to fully deliver on this promise, Cisco is advancing along three critical fronts: workplace transformation, technology leadership, and operational excellence. Read this paper to learn more.
Posted: 06 Apr 2011 | Published: 06 Apr 2011

Cisco Systems, Inc.

Maximizing Application Performance with Oracle Enterprise Manager
sponsored by Oracle Corporation
WHITE PAPER: This paper provides an essential overview of the leading tools to maximize application performance and improve your business.
Posted: 31 Mar 2011 | Published: 22 Mar 2011

Oracle Corporation

The Cloud-Ready Data Center Network
sponsored by Juniper Networks, Inc.
WHITE PAPER: CIOs are looking for ways to achieve greater IT efficiencies and agility to meet their requirements for an improved user experience and lower costs. Cloud computing represents a new way of meeting these goals by delivering services on a dynamic and shared IT infrastructure.
Posted: 25 Mar 2011 | Published: 25 Mar 2011

Juniper Networks, Inc.

What's your Customer Experience Advantage?
sponsored by SAP America, Inc.
WHITE PAPER: SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
Posted: 23 Mar 2011 | Published: 23 Mar 2011

SAP America, Inc.

JBoss Operations Network: Measuring Business Impact and ROI
sponsored by Red Hat
WHITE PAPER: In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.
Posted: 16 Feb 2011 | Published: 16 Feb 2011

Red Hat

Plantronics UC Toolkit Adoption Guidelines for Success
sponsored by Plantronics
WHITE PAPER: Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Plantronics UC Toolkit Adoption FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Eliminating End User and Application Downtime:  Protecting Mission-Critical Multi-Tier Business Applications with Neverfail and Virtualization
sponsored by Neverfail
WHITE PAPER: This white paper outlines many of the common deployment scenarios that such organizations face and describes how Neverfail Continuous Availability and virtualization can be used to deliver a more complete, consistent and cost effective availability solution for mission-critical, business applications.
Posted: 17 Jan 2011 | Published: 17 Jan 2011

Neverfail

Are We Getting Any Closer to Self-Service Business Intelligence?
sponsored by Dell Software
WHITE PAPER: The need for self-service business intelligence (BI) is greater than ever. And while the market is filled with BI tools, they don't readily enable everyone to access and work with data
Posted: 29 Dec 2010 | Published: 28 Dec 2010

Dell Software
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