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Relationship Management

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Relationship Management White Papers (View All Report Types)
The Impact of Store Networks and WiFi on Customer Experience
sponsored by Earthlink.
WHITE PAPER: This 2015 research study on mobile customer experience examines the survey of over 100 retailers regarding their readiness in key WAN, wireless, and security initiatives. Read on here to identify the impact of WiFi and associate mobile on retailers.
Posted: 18 Sep 2015 | Published: 18 Sep 2015


Delivering a Smarter Shopping Experience with Predictive Analytics
sponsored by IBM
WHITE PAPER: This white paper demonstrates how predictive analytics allow organizations to leverage insights and apply practical usage across marketing and customer experience management functions. Access now and discover how to gain true competitive advantage.
Posted: 03 Aug 2015 | Published: 31 Mar 2011


IBM Lift Analytics for Retail
sponsored by IBM
WHITE PAPER: In the following white paper, learn how to pair retail data with retail analytics to generate new retail insights through powerful analysis, all while creating capabilities that focus on improving shopper marketing and retail merchandising efforts. Access now and learn how to help drive better business outcomes in your business today.
Posted: 19 Oct 2015 | Published: 19 Oct 2015


Are You Satisfied with your Consolidation and Reporting System?
sponsored by Unit4
WHITE PAPER: In this white paper, learn the results of a survey that identifies trends for consolidation and reporting systems, and compares available options based on 5 criteria, including: functionality, analysis support, contract flexibility, and 2 more.
Posted: 25 Nov 2015 | Published: 31 Dec 2013


7 Lessons from visionary Context Marketers
sponsored by Sitecore
WHITE PAPER: Access this white paper to learn why it's critical for marketers to develop a new mindset to match the expectations of the empowered customer. Uncover how your marketing team can create intuitive, contextual experiences that exceed customer expectations.
Posted: 18 Nov 2015 | Published: 18 Nov 2015


The CIO Mandate: Engaging Customers with Business Technology
sponsored by NetSuite
WHITE PAPER: In this Forrester report, learn how technology-fueled, customer disruption continues to accelerate the pace of business, and what you can do to get IT up to speed. Three different yet parallel modes of engaging customers are outlined, as well as five customer engagement core concepts that will help your business succeed.
Posted: 01 Nov 2015 | Published: 18 Mar 2015


Delivering Content to the Broadcast Quality Generation
sponsored by Limelight Networks, Inc.
WHITE PAPER: In this white paper, you'll learn why catering to tech-savvy young adults is your new business imperative. Learn which emerging technologies are needed in order to meet the growing demand for immediate content delivery.
Posted: 04 Aug 2015 | Published: 03 Aug 2015

Limelight Networks, Inc.

Enable Your Digital Value Chain with a Digital Business Platform
sponsored by SAP America, Inc.
WHITE PAPER: This white paper discusses how to create innovative business models, optimize business processes, and improve agility to avoid missing sales and profits in the digital era. By learning how to simplify these strategies, you can run your business in real-time.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

SAP America, Inc.

Turn Social Intelligence into Smart Crisis Prevention
sponsored by Sysomos
WHITE PAPER: This white paper has tips on how to plan ahead and leverage social media to stave off any crisis that could occur. Read on to learn how social intelligence can help your organization's reputation instead of hurting it.
Posted: 19 Nov 2015 | Published: 31 Dec 2013


Internet of Things (IoT) Reports and Videos
sponsored by SAP
WHITE PAPER: Access this resource portal to find a rich collection of Internet of Things (IoT) reports and videos revealing the technological, economic, and social impacts of the hyper-connected economy.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

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